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Diff for /loncom/html/adm/help/tex/Bugzilla.tex between versions 1.3 and 1.13

version 1.3, 2004/06/08 21:54:57 version 1.13, 2013/08/26 16:04:22
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 \label{Bugzilla}  \label{Bugzilla}
 LON-CAPA uses "Bugzilla" (http://www.bugzilla.org/) to report and track bugs   \index{bugs}\index{Bugzilla}\index{suggestions}
 and enhancements.  To use Bugzilla, you will need to have an account with   We Welcome Your Ideas and Contributions...
 Bugzilla. You can create an account at http://bugs.lon-capa.org and then   
 select \textbf{Open a New Account}. To report a bug or request an enhancement, do   LON-CAPA is open-source software where everyone is free to contribute to the
 the following:  development. If you think of an enhancement, or find a bug in the system,
   please report it. LON-CAPA uses Bugzilla (\texttt{http://www.bugzilla.org/})
 \begin{enumerate}  to report and track bugs and enhancement requests.  All reported bugs and enhancement
   requests posted on Bugzilla are examined by the core LON-CAPA team. Having the
 \item Open the web page http://bugs.lon-capa.org  request in Bugzilla helps keep track of both bugs and feature requests, and is the preferred
 \item Select enter a new bug report.  method of reporting bugs and requesting enhancements. You'll be able to see how the developers respond to
 \item Select the product (LON-CAPA) on which to enter a bug.  the bug, which developer is currently responsible for it, and what the developer's intentions
 \item At the login screen, enter your email address and password.  are.
 \item Click Login.  
 \item Select the version of LON-CAPA, the LON-CAPA component the bug is in, the platform your using, and the operating system your using from the pull down menu.  You must have an account to use Bugzilla. You can create an account at\\
 \item Enter a summary in the summary text box.  \texttt{http://bugs.lon-capa.org} by clicking on the link \textbf{Open a New Bugzilla Account}.
 \item Enter a description in the description text box.  You will be directed to send an e-mail to the LON-CAPA Helpdesk to request creation of a Bugzilla
 \item Click Commit.  account.
   Once you have an open account, please search existing cases for related content before
 \end{enumerate}  submitting a new case. Select ``LON-CAPA" in the ``Product" category when searching.
   Hold the Ctrl key while clicking multiple items.
 LON-CAPA is open-source software where everyone is free to contribute to the   The ``Component", ``Version", and ``Target" can be left
 development. If you think of an enhancement request, or find a bug in the system,   undesignated. If you find a related bug, you can add comments instead of reporting a new bug. If
 please report it. All reported bugs and enhancement requests posted on Bugzilla  you find a bug that you are interested in following, you can add your e-mail to the ``Add cc:" box
 will be examined by the core LON-CAPA team. Having the request in Bugzilla  and click ``Commit".
 makes it much easier to keep track of bugs and enhancement requests, making it  
 less likely such things will get lost or be forgotten as requests not in   You can report a bug or request an enhancement as follows:
 Bugzilla frequently are.  
   \begin{enumerate}
 Bugzilla also supports conversation about requests, and some workflow and   
 accountability features. You'll be able to see how the developers respond to  \item Open the web page \texttt{http://bugs.lon-capa.org}
 the bug, who is currently responsible for it, and what the developer's intention  \item Click on the \textbf{Enter a new bug report} link.
 is.  \item Select the (LON-CAPA) product link.
   \item At the login screen, enter your email address and password.
   \item Click the {[}Login{]} button.
   \item Select the LON-CAPA Version, Component, Platform and Operating System (as much as known).
   \item Enter a summary in the ``Summary" text box.
   \item Enter a description in the ``Description" text box.
   \item Click the {[}Commit{]} button.
   
   \end{enumerate}
   
   A developer will follow up with you.
   
Removed from v.1.3  
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  Added in v.1.13

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