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Diff for /loncom/html/adm/help/tex/Bugzilla.tex between versions 1.4 and 1.13

version 1.4, 2005/03/16 14:41:49 version 1.13, 2013/08/26 16:04:22
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 \label{Bugzilla}  \label{Bugzilla}
 LON-CAPA uses "Bugzilla" (http://www.bugzilla.org/) to report and track bugs   \index{bugs}\index{Bugzilla}\index{suggestions}
 and enhancements.  You will need to have an account to use Bugzilla. You can create an account at http://bugs.lon-capa.org and then   We Welcome Your Ideas and Contributions...
 select \textbf{Open a New Account}. To report a bug or request an enhancement, do   
 the following:  LON-CAPA is open-source software where everyone is free to contribute to the
   development. If you think of an enhancement, or find a bug in the system,
 \begin{enumerate}  please report it. LON-CAPA uses Bugzilla (\texttt{http://www.bugzilla.org/})
   to report and track bugs and enhancement requests.  All reported bugs and enhancement
 \item Open the web page http://bugs.lon-capa.org  requests posted on Bugzilla are examined by the core LON-CAPA team. Having the
 \item Select enter a new bug report.  request in Bugzilla helps keep track of both bugs and feature requests, and is the preferred
 \item Select the product (LON-CAPA) on which to enter a bug.  method of reporting bugs and requesting enhancements. You'll be able to see how the developers respond to
 \item At the login screen, enter your email address and password.  the bug, which developer is currently responsible for it, and what the developer's intentions
 \item Click Login.  are.
 \item Select the version of LON-CAPA, the LON-CAPA component the bug is in, the platform your using, and the operating system you're using from the drop-down menu.  
 \item Enter a summary in the summary text box.  You must have an account to use Bugzilla. You can create an account at\\
 \item Enter a description in the description text box.  \texttt{http://bugs.lon-capa.org} by clicking on the link \textbf{Open a New Bugzilla Account}.
 \item Click Commit.  You will be directed to send an e-mail to the LON-CAPA Helpdesk to request creation of a Bugzilla
   account.
 \end{enumerate}  Once you have an open account, please search existing cases for related content before
   submitting a new case. Select ``LON-CAPA" in the ``Product" category when searching.
 LON-CAPA is open-source software where everyone is free to contribute to the   Hold the Ctrl key while clicking multiple items.
 development. If you think of an enhancement request, or find a bug in the system,   The ``Component", ``Version", and ``Target" can be left
 please report it. All reported bugs and enhancement requests posted on Bugzilla  undesignated. If you find a related bug, you can add comments instead of reporting a new bug. If
 will be examined by the core LON-CAPA team. Having the request in Bugzilla  you find a bug that you are interested in following, you can add your e-mail to the ``Add cc:" box
 makes it much easier to keep track of bugs and enhancement requests, making it  and click ``Commit".
 less likely such things will be lost or forgotten as requests not in   
 Bugzilla frequently are.  You can report a bug or request an enhancement as follows:
   
 Bugzilla also supports conversation about requests and some workflow and   \begin{enumerate}
 accountability features. You'll be able to see how the developers respond to  
 the bug, who is currently responsible for it, and what the developer's intention  \item Open the web page \texttt{http://bugs.lon-capa.org}
 is.  \item Click on the \textbf{Enter a new bug report} link.
   \item Select the (LON-CAPA) product link.
   \item At the login screen, enter your email address and password.
   \item Click the {[}Login{]} button.
   \item Select the LON-CAPA Version, Component, Platform and Operating System (as much as known).
   \item Enter a summary in the ``Summary" text box.
   \item Enter a description in the ``Description" text box.
   \item Click the {[}Commit{]} button.
   
   \end{enumerate}
   
   A developer will follow up with you.
   
Removed from v.1.4  
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  Added in v.1.13

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