Annotation of loncom/html/adm/help/tex/Bugzilla.tex, revision 1.12

1.8       webbsuza    1: \label{Bugzilla}
1.10      lira        2: \index{bugs}\index{Bugzilla}\index{suggestions}
                      3: We Welcome Your Ideas and Contributions...
                      4: 
                      5: LON-CAPA is open-source software where everyone is free to contribute to the 
                      6: development. If you think of an enhancement, or find a bug in the system, 
1.11      lira        7: please report it. LON-CAPA uses Bugzilla (\texttt{http://www.bugzilla.org/}) 
1.10      lira        8: to report and track bugs and enhancement requests.  All reported bugs and enhancement 
                      9: requests posted on Bugzilla are examined by the core LON-CAPA team. Having the 
1.12    ! raeburn    10: request in Bugzilla helps keep track of both bugs and feature requests, and is the preferred 
1.10      lira       11: method of reporting bugs and requesting enhancements. You'll be able to see how the developers respond to
1.12    ! raeburn    12: the bug, which developer is currently responsible for it, and what the developer's intentions
        !            13: are.
1.10      lira       14: 
1.11      lira       15: You must have an account to use Bugzilla. You can create an account at\\
                     16: \texttt{http://bugs.lon-capa.org} by clicking on the link \textbf{Open a New Bugzilla Account}. 
1.12    ! raeburn    17: You will be directed to send an e-mail to the LON-CAPA Helpdesk to request creation of a Bugzilla 
        !            18: account. 
1.10      lira       19: Once you have an open account, please search existing cases for related content before
1.12    ! raeburn    20: submitting a new case. Select ``LON-CAPA" and in the ``Product" category when searching. 
        !            21: Hold the Ctrl key while clicking multiple items. 
        !            22: The ``Component", ``Version", and ``Target" can be left
1.10      lira       23: undesignated. If you find a related bug, you can add comments instead of reporting a new bug. If
                     24: you find a bug that you are interested in following, you can add your e-mail to the ``Add cc:" box
                     25: and click ``Commit".
                     26: 
                     27: You can report a bug or request an enhancement by:
1.8       webbsuza   28: 
                     29: \begin{enumerate}
                     30: 
1.11      lira       31: \item Open the web page \texttt{http://bugs.lon-capa.org}
                     32: \item Click on the \textbf{Enter a new bug report} link.
1.8       webbsuza   33: \item Select the (LON-CAPA) product link.
                     34: \item At the login screen, enter your email address and password.
                     35: \item Click the {[}Login{]} button.
1.10      lira       36: \item Select the LON-CAPA Version, Component, Platform and Operating System (as much as known).
                     37: \item Enter a summary in the ``Summary" text box.
                     38: \item Enter a description in the ``Description" text box.
1.8       webbsuza   39: \item Click the {[}Commit{]} button.
                     40: 
                     41: \end{enumerate}
                     42: 
1.10      lira       43: A developer will follow up with you.
1.8       webbsuza   44: 

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