File:  [LON-CAPA] / loncom / html / adm / help / tex / Bugzilla.tex
Revision 1.14: download - view: text, annotated - select for diffs
Fri Apr 25 16:02:41 2014 UTC (10 years, 2 months ago) by bisitz
Branches: MAIN
CVS tags: version_2_11_1, version_2_11_0_RC3, version_2_11_0, HEAD
Consistent wording "e-mail"

    1: \label{Bugzilla}
    2: \index{bugs}\index{Bugzilla}\index{suggestions}
    3: We Welcome Your Ideas and Contributions...
    4: 
    5: LON-CAPA is open-source software where everyone is free to contribute to the 
    6: development. If you think of an enhancement, or find a bug in the system, 
    7: please report it. LON-CAPA uses Bugzilla (\texttt{http://www.bugzilla.org/}) 
    8: to report and track bugs and enhancement requests.  All reported bugs and enhancement 
    9: requests posted on Bugzilla are examined by the core LON-CAPA team. Having the 
   10: request in Bugzilla helps keep track of both bugs and feature requests, and is the preferred 
   11: method of reporting bugs and requesting enhancements. You'll be able to see how the developers respond to
   12: the bug, which developer is currently responsible for it, and what the developer's intentions
   13: are.
   14: 
   15: You must have an account to use Bugzilla. You can create an account at\\
   16: \texttt{http://bugs.lon-capa.org} by clicking on the link \textbf{Open a New Bugzilla Account}. 
   17: You will be directed to send an e-mail to the LON-CAPA Helpdesk to request creation of a Bugzilla 
   18: account. 
   19: Once you have an open account, please search existing cases for related content before
   20: submitting a new case. Select ``LON-CAPA" in the ``Product" category when searching. 
   21: Hold the Ctrl key while clicking multiple items. 
   22: The ``Component", ``Version", and ``Target" can be left
   23: undesignated. If you find a related bug, you can add comments instead of reporting a new bug. If
   24: you find a bug that you are interested in following, you can add your e-mail to the ``Add cc:" box
   25: and click ``Commit".
   26: 
   27: You can report a bug or request an enhancement as follows:
   28: 
   29: \begin{enumerate}
   30: 
   31: \item Open the web page \texttt{http://bugs.lon-capa.org}
   32: \item Click on the \textbf{Enter a new bug report} link.
   33: \item Select the (LON-CAPA) product link.
   34: \item At the login screen, enter your e-mail address and password.
   35: \item Click the {[}Login{]} button.
   36: \item Select the LON-CAPA Version, Component, Platform and Operating System (as much as known).
   37: \item Enter a summary in the ``Summary" text box.
   38: \item Enter a description in the ``Description" text box.
   39: \item Click the {[}Commit{]} button.
   40: 
   41: \end{enumerate}
   42: 
   43: A developer will follow up with you.
   44: 

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