File:  [LON-CAPA] / loncom / html / adm / help / tex / Bugzilla.tex
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Sat Aug 20 16:06:50 2016 UTC (7 years, 10 months ago) by raeburn
Branches: MAIN
CVS tags: version_2_12_X, version_2_11_X, version_2_11_5, version_2_11_4_uiuc, version_2_11_4_msu, version_2_11_4, version_2_11_3_uiuc, version_2_11_3_msu, version_2_11_3, version_2_11_2_uiuc, version_2_11_2_msu, version_2_11_2_educog, version_2_11_2, HEAD
- Use LaTeX-style single and double quotes.

\label{Bugzilla}
\index{bugs}\index{Bugzilla}\index{suggestions}
We Welcome Your Ideas and Contributions...

LON-CAPA is open-source software where everyone is free to contribute to the 
development. If you think of an enhancement, or find a bug in the system, 
please report it. LON-CAPA uses Bugzilla (\texttt{http://www.bugzilla.org/}) 
to report and track bugs and enhancement requests.  All reported bugs and enhancement 
requests posted on Bugzilla are examined by the core LON-CAPA team. Having the 
request in Bugzilla helps keep track of both bugs and feature requests, and is the preferred 
method of reporting bugs and requesting enhancements. You'll be able to see how the developers respond to
the bug, which developer is currently responsible for it, and what the developer's intentions
are.

You must have an account to use Bugzilla. You can create an account at\\
\texttt{http://bugs.lon-capa.org} by clicking on the link \textbf{Open a New Bugzilla Account}. 
You will be directed to send an e-mail to the LON-CAPA Helpdesk to request creation of a Bugzilla 
account. 
Once you have an open account, please search existing cases for related content before
submitting a new case. Select ``LON-CAPA'' in the ``Product'' category when searching. 
Hold the Ctrl key while clicking multiple items. 
The ``Component'', ``Version'', and ``Target'' can be left
undesignated. If you find a related bug, you can add comments instead of reporting a new bug. If
you find a bug that you are interested in following, you can add your e-mail to the ``Add cc:'' box
and click ``Commit''.

You can report a bug or request an enhancement as follows:

\begin{enumerate}

\item Open the web page \texttt{http://bugs.lon-capa.org}
\item Click on the \textbf{Enter a new bug report} link.
\item Select the (LON-CAPA) product link.
\item At the login screen, enter your e-mail address and password.
\item Click the {[}Login{]} button.
\item Select the LON-CAPA Version, Component, Platform and Operating System (as much as known).
\item Enter a summary in the ``Summary'' text box.
\item Enter a description in the ``Description'' text box.
\item Click the {[}Commit{]} button.

\end{enumerate}

A developer will follow up with you.


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