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Annotation of loncom/html/adm/help/tex/Course_Helpdesk_Access.tex, revision 1.1

1.1     ! raeburn     1: \label{Course_Helpdesk_Access}
        !             2: 
        !             3: Each domain can define custom course roles for use on an ad hoc basis
        !             4: by helpdesk personnel so they can assist faculty and students.
        !             5: 
        !             6: A domain coordinator names these custom ad hoc roles, the privileges
        !             7: assigned to them, and which helpdesk personnel may temporarily acquire
        !             8: them.
        !             9: 
        !            10: The course owner (i.e., the Course Coordinator for whom a course was
        !            11: created) can override the availability of any of a domain's ad hoc
        !            12: roles in a course, and can also modify the privileges conferred by each
        !            13: role.
        !            14: 
        !            15: Course owners can override ad hoc role settings within their courses
        !            16: via People $>$ Users $>$ Helpdesk Access. Each ad hoc role defined in
        !            17: the course's domain will receive a tab.
        !            18: 
        !            19: \begin{enumerate}
        !            20: 
        !            21: \item Either (a) select ``Users'' from the drop-down list for the ``People'' item in the inline menu or, on the Main Menu page click the ``Manage course users'' \includegraphics[width=0.03\paperwidth]{cprv} item in the ``User Management'' box.
        !            22: 
        !            23: \item Click ``Helpdesk Access'' \includegraphics[width=0.03\paperwidth]{helpdesk-access} in the ``Administration'' box on the User Management page.
        !            24: 
        !            25: \item Click on the tab to modify settings for a particular ad hoc role.
        !            26: 
        !            27: \item In the Role usage box, check the ``Set here in course'' radio
        !            28:       button to override the domain defaults for which helpdesk personnel
        !            29:       can use the role. Select one of the following options:
        !            30: 
        !            31: \begin{itemize}
        !            32: \item All with domain helpdesk or helpdesk assistant role
        !            33: \item All with domain helpdesk role
        !            34: \item All with domain helpdesk assistant role
        !            35: \item None
        !            36: \item Determined based on institutional status
        !            37: \item Include all, but exclude specific personnel
        !            38: \item Exclude all, but include specific personnel
        !            39: \end{itemize}
        !            40: 
        !            41: \item In the Role privileges box, check the checkboxes in the ``Override in Course''
        !            42:       column for any of the course level privileges which should differ from
        !            43:       the default set by a domain coordinator.  Checking this box will disable
        !            44:       the privilege if it is included in the domain defaults, but enable it if
        !            45:       it is not included in the domain defaults.
        !            46: 
        !            47: \item To save any changes made in the ad hoc role displayed in the current tab click
        !            48:       \fbox{Save changes}
        !            49: 
        !            50: \end{enumerate} 
        !            51: 
        !            52: \vspace{20pt}
        !            53: 
        !            54: