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Diff for /loncom/html/adm/help/tex/Domain_Configuration_Help_Settings.tex between versions 1.2 and 1.3

version 1.2, 2016/10/27 13:29:23 version 1.3, 2017/03/30 02:06:08
Line 23  in the system, and the link is displayed Line 23  in the system, and the link is displayed
   
 \item Custom Helpdesk Roles  \item Custom Helpdesk Roles
   
 Users assigned a Domain Helpdesk role may also be assigned rights to   Users assigned a Domain Helpdesk or Domain Helpdesk Assistant role 
 select specified custom ad hoc course roles from the roles screen.  in a domain may also be assigned rights to temporarily acquire custom 
   ad hoc course roles.
 Each custom ad hoc course role is created by a Domain Coordinator via  
 the Support Settings screen.  A name (which will be permanent) is   Each ad hoc role is created by a Domain Coordinator via the Support 
 assigned to the role, as are the privileges in a course available with   Settings section.  An internal name (which will be permanent) is 
 that role. The privileges can be modified at any time.  assigned to the role, but all other role settings can are modifiable.
   These include the role name shown to users, the choice of which 
 If it is planned to use tiered helpdesk support for a LON-CAPA domain,  Domain Helpdesk users may acquire the role, and the privileges conferred
 the different ad hoc roles might be named: levelone, leveltwo etc.,  by the role.
 with greater privileges assigned to the higher level support role(s).  
   On his/her own roles page a user assigned a Domain Helpdesk (or Domain
 To permit a user with an unexpired ``Domain Helpdesk'' role use of  Helpdesk Assistant) role will see a 'Select Course/Community' link
 an ad hoc custom course role, a Domain Coordinator must assign  beneath the Select button for the helpdesk role itself. The link launches
 rights to the particular user to use that role.  a pop-up window in which the course/community where the ad hoc role is
   needed is searched for and selected.  Once a course has been selected, 
 Once custom ad hoc roles exist in a domain, an ``Ad Hoc Course Roles  a modal window for role selection will be displayed if the user 
 Selectable via Helpdesk Role'' block, listing the custom roles, will be  has rights to use more than one ad hoc role.
 included in the standard ``Modify existing user'' page used by a  
 Domain Coordinator to modify authentication, user information,  Course owners can override ad hoc role settings within their courses
 and roles for a particular user.  via People $>$ Users $>$ Helpdesk Access, including defining which 
   helpdesk personnel may use each ad hoc role, and overriding the 
 On his/her own roles page a user assigned a Domain Helpdesk role will see   selection of course-level privileges defined in the domain configuration.
 one or more role names in the ``Ad hoc course/community roles in domain''  
 line beneath the Select button for the helpdesk role itself.  
 For each role name a Select Course/Community link will be included.  
 Clicking the link will display a pop-up window used to search for (and  
 select) the course/community in which the corresponding ad hoc custom  
 role will be used.  
   
 When a user has selected an ad hoc custom course role, the role name  
 will be displayed at the top left of each LON-CAPA page, after the word   
 ``Helpdesk''.  
   
 \end{itemize}  \end{itemize}
Removed from v.1.2  
changed lines
  Added in v.1.3

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