Annotation of loncom/html/adm/help/tex/Domain_Configuration_Help_Settings.tex, revision 1.3
1.1 raeburn 1: \label{Domain_Configuration_Help_Settings}
2:
1.2 raeburn 3: Domain Support Settings include:
1.1 raeburn 4:
1.2 raeburn 5: \begin{itemize}
6:
7: \item Option to enable or disable display of a link to LON-CAPA's bug reporting
8: system.
9:
10: If enabled (the default) the link -- \emph{http://bugs.loncapa.org/} -- is shown
11: only to to logged in users who have an authoring or course coordination
12: in the system, and the link is displayed in two places:
1.1 raeburn 13:
14: \begin{enumerate}
15:
16: \item In the help menu at the top of the help screen accesed via the
17: \underbar{Help} link at the top of a LON-CAPA page.
18:
19: \item At the bottom of the web display for contextual help, as a
20: \underbar{Report a documentation bug} link.
21:
22: \end{enumerate}
23:
1.2 raeburn 24: \item Custom Helpdesk Roles
25:
1.3 ! raeburn 26: Users assigned a Domain Helpdesk or Domain Helpdesk Assistant role
! 27: in a domain may also be assigned rights to temporarily acquire custom
! 28: ad hoc course roles.
! 29:
! 30: Each ad hoc role is created by a Domain Coordinator via the Support
! 31: Settings section. An internal name (which will be permanent) is
! 32: assigned to the role, but all other role settings can are modifiable.
! 33: These include the role name shown to users, the choice of which
! 34: Domain Helpdesk users may acquire the role, and the privileges conferred
! 35: by the role.
! 36:
! 37: On his/her own roles page a user assigned a Domain Helpdesk (or Domain
! 38: Helpdesk Assistant) role will see a 'Select Course/Community' link
! 39: beneath the Select button for the helpdesk role itself. The link launches
! 40: a pop-up window in which the course/community where the ad hoc role is
! 41: needed is searched for and selected. Once a course has been selected,
! 42: a modal window for role selection will be displayed if the user
! 43: has rights to use more than one ad hoc role.
! 44:
! 45: Course owners can override ad hoc role settings within their courses
! 46: via People $>$ Users $>$ Helpdesk Access, including defining which
! 47: helpdesk personnel may use each ad hoc role, and overriding the
! 48: selection of course-level privileges defined in the domain configuration.
1.2 raeburn 49:
50: \end{itemize}
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