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- Update documentation for Support Settings in domain configuration.

\label{Domain_Configuration_Help_Settings}

Domain Support Settings include:

\begin{itemize} 
 
\item Option to enable or disable display of a link to LON-CAPA's bug reporting 
system.

If enabled (the default) the link -- \emph{http://bugs.loncapa.org/} -- is shown
only to to logged in users who have an authoring or course coordination
in the system, and the link is displayed in two places:

\begin{enumerate}

\item In the help menu at the top of the help screen accesed via the 
\underbar{Help} link at the top of a LON-CAPA page.

\item At the bottom of the web display for contextual help, as a
\underbar{Report a documentation bug} link.

\end{enumerate}

\item Custom Helpdesk Roles

Users assigned a Domain Helpdesk role may also be assigned rights to 
select specified custom ad hoc course roles from the roles screen.

Each custom ad hoc course role is created by a Domain Coordinator via
the Support Settings screen.  A name (which will be permanent) is 
assigned to the role, as are the privileges in a course available with 
that role. The privileges can be modified at any time.

If it is planned to use tiered helpdesk support for a LON-CAPA domain,
the different ad hoc roles might be named: levelone, leveltwo etc.,
with greater privileges assigned to the higher level support role(s).

To permit a user with an unexpired ``Domain Helpdesk'' role use of
an ad hoc custom course role, a Domain Coordinator must assign
rights to the particular user to use that role.

Once custom ad hoc roles exist in a domain, an ``Ad Hoc Course Roles
Selectable via Helpdesk Role'' block, listing the custom roles, will be
included in the standard ``Modify existing user'' page used by a
Domain Coordinator to modify authentication, user information,
and roles for a particular user.

On his/her own roles page a user assigned a Domain Helpdesk role will see 
one or more role names in the ``Ad hoc course/community roles in domain''
line beneath the Select button for the helpdesk role itself.
For each role name a Select Course/Community link will be included.
Clicking the link will display a pop-up window used to search for (and
select) the course/community in which the corresponding ad hoc custom
role will be used.

When a user has selected an ad hoc custom course role, the role name
will be displayed at the top left of each LON-CAPA page, after the word 
``Helpdesk''.

\end{itemize}