--- loncom/html/adm/help/tex/Sending_Email.tex	2014/04/16 17:49:52	1.8
+++ loncom/html/adm/help/tex/Sending_Email.tex	2014/04/17 15:41:10	1.9
@@ -1,6 +1,6 @@
 \label{Sending_Email}
 
-To send internal LON-CAPA messages:
+To \textbf{send internal LON-CAPA messages}:
 
 \begin{enumerate}
 
@@ -10,20 +10,28 @@ To send internal LON-CAPA messages:
 \item At the \textbf{Communication/Messages} screen, select 
 \includegraphics[width=0.03\paperwidth]{mail-message-new}
 \textbf{New Message}.
-\item Type the "username" you want to send the message to.
+\item Type the ``username'' you want to send the message to. Please note that
+this is not an e-mail address but a LON-CAPA username.
  
-\textbf{Note}: If you don't know the user name, click on the \underline{Select User} link. 
+\textbf{(*1)} \textbf{Note}: If you don't know the username, click on the
+\underline{Select User} link. 
 Another screen will open and you can select a user from the list.
 
+\item Choose the user's domain from the dropdown list if different to your
+domain (which is selected as default).
 \item Enter any additional recipients.
-\item Type the \textbf{Subject} in the "subject" text box.
-\item Type the message in the text box.
-\item If this is a "critical message," select "Send as critical message,"
-see \ref{Course_Critical_Message}. 
-
-\textbf{Note}: Only instructors and course coordinators can send
-critical messages. 
+\item Type the \textbf{Subject} in the ``subject'' text box.
+\item Type the \textbf{message} in the text box.
+\item \textbf{(*1)} If this is a ``critical message'', select ``Send as critical
+message'', see \ref{Course_Critical_Message}. 
+\item \textbf{(*1)} Select ``Send copy to permanent e-mail address (if known)''
+to make sure that an external notification e-mail is additionally sent to the
+user's permanent e-mail address (if exists), independent from the user's
+personal message notification settings, see \ref{Prefs_Notification}.
 \item Click \textbf{Send}.
 
 \end{enumerate}
 
+\textbf{(*1)}: Only available in course context, i.e. with selected Course
+Coordinator or Instructor role
+