--- loncom/html/adm/loginproblems.html	2003/01/16 01:37:26	1.1
+++ loncom/html/adm/loginproblems.html	2003/01/16 01:40:27	1.2
@@ -45,11 +45,14 @@ page. The Server Administrator can verif
 listed above.</li>
 <li>If you have a supported browser, it might be hung. Please completely quit
 your browser, and start it again.</li>
-<li>You might have installed a filter against so-called "pop-up adds" (those
+<li>You might have installed a filter against so-called "pop-up ads" (those
 obnoxious windows that come up into your face trying to sell you something
 while you are surfing). These filters will prevent LON-CAPA from running
 properly. Please disable the filter for your school's domain, for example
 "xyzu.edu."</li>
+<li>You might be getting your internet access from a free service provider 
+which adds banner ads to your pages. These ads conflict with LON-CAPA, you 
+will need to use another provider.</li>
 <li>If all else fails, please <b>try from another computer.</b></li>
 </ul>
 <h2>I hit "Log In," but nothing happens, or I get error messages and