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Diff for /loncom/html/adm/loginproblems.html between versions 1.5 and 1.6

version 1.5, 2003/03/02 02:16:53 version 1.6, 2003/05/26 14:02:37
Line 38  Please let the system administrator know Line 38  Please let the system administrator know
 <h2>I would like to use my Pocket Computer or PDA to access LON-CAPA</h2>  <h2>I would like to use my Pocket Computer or PDA to access LON-CAPA</h2>
 While we can make no guarantees that LON-CAPA will work with your particular  While we can make no guarantees that LON-CAPA will work with your particular
 Pocket Computer or PDA, you might want to try the  Pocket Computer or PDA, you might want to try the
 <a href="/adm/login?interface=textual">alternative text-based login mode</a>.  <a href="/adm/login?interface=textual">alternative text-based login mode</a>. 
   We have had success with a Sharp Zaurus and Thunderhawk on PocketPCs 
   (e.g., Dell Axim).
 <h2>I get "Username and/or password could not be authenticated"</h2>  <h2>I get "Username and/or password could not be authenticated"</h2>
 <ul>  <ul>
 <li>  <li>
Line 84  own encryption), or cross-server submiss Line 86  own encryption), or cross-server submiss
 </ul>  </ul>
 <h2>After logging in, I get the message "Welcome," but then nothing happens  <h2>After logging in, I get the message "Welcome," but then nothing happens
 </h2>  </h2>
   Actually, something <i>will</i> happen if you wait around a little bit: 
   after trying 
   to launch its Remote Control for a while, LON-CAPA will default into its
   text-based interface mode. That mode 
   is just fine for most operations, but has certain limits. 
 <ul>  <ul>
 <li>The most common problem is that your browser is not one of the browsers  <li>The most common problem is that your browser is not one of the browsers
 listed above.</li>  listed above.</li>
Line 92  listed above.</li> Line 99  listed above.</li>
 your browser, and start it again.</b></li>  your browser, and start it again.</b></li>
 <li>You might have installed a filter against so-called "pop-up ads" (those  <li>You might have installed a filter against so-called "pop-up ads" (those
 obnoxious windows that come up into your face trying to sell you something  obnoxious windows that come up into your face trying to sell you something
 while you are surfing). These filters will prevent LON-CAPA from running  while you are surfing).
 properly. Please disable the filter for your school's domain, for example  
   We recommend to disable the filter for your school's domain, for example
 "<tt>xyzu.edu</tt>."   "<tt>xyzu.edu</tt>." 
 <i>Test: as you <a href="javascript:openwin();">click here</a>,   <i>Test: as you <a href="javascript:openwin();">click here</a>, 
 a small window should appear.   a small window should appear. 
Line 105  which adds banner ads to your pages. The Line 113  which adds banner ads to your pages. The
 will need to use another provider.</li>  will need to use another provider.</li>
 <li>If you do not want to re-adjust the preferences of your browser, you might  <li>If you do not want to re-adjust the preferences of your browser, you might
 want to use the   want to use the 
 <a href="/adm/login?interface=textual">text-based login mode</a>.  <a href="/adm/login?interface=textual">text-based login mode</a>. 
 <li>If all else fails, please <b>try from another computer.</b></li>  <li>If all else fails, please <b>try from another computer.</b></li>
 </ul>  </ul>
 </body>  </body>
Removed from v.1.5  
changed lines
  Added in v.1.6

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