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Diff for /loncom/html/adm/loginproblems.html between versions 1.3 and 1.5

version 1.3, 2003/02/19 14:01:10 version 1.5, 2003/03/02 02:16:53
Line 19  LON-CAPA is designed to work with the fo Line 19  LON-CAPA is designed to work with the fo
 <li>Mozilla version 1.0 and higher</li>  <li>Mozilla version 1.0 and higher</li>
 <li>Netscape version 4.7 and higher</li>  <li>Netscape version 4.7 and higher</li>
 <li>Safari</li>  <li>Safari</li>
 <li>Internet Explorer version 5.0 and higher</li>  <li>Galeon version 1.2 and higher</li>
   <li>Internet Explorer version 5.1 and higher</li>
 </ul>  </ul>
 on the following operating systems  on the following operating systems
 <ul>  <ul>
Line 55  make sure to use the URL provided to you Line 56  make sure to use the URL provided to you
 This means that the server you attempted to login to is currently not   This means that the server you attempted to login to is currently not 
 available. For example, it might be undergoing maintenance. Please click on  available. For example, it might be undergoing maintenance. Please click on
 any of the other server, giving preference to the ones that say "preferred."  any of the other server, giving preference to the ones that say "preferred."
 <h2>I get "Login token missing, inaccessible or expired"</h2>  <h2>I get "Information needed to verify your login information is missing, inaccessible or expired"</h2>
 This is a very rare problem. If it occurs, please wait for 20 minutes, reload   LON-CAPA does internal encryption of password information submitted from the 
   login screen, but only keeps the decryption information for a day. Simply pull
   up the login screen again. 
   If that does not solve the problem, please wait for 20 minutes, reload 
 the login page, and try again. If after 20 minutes LON-CAPA still gives you   the login page, and try again. If after 20 minutes LON-CAPA still gives you 
 the same message, please email the Server Administrator listed on the login   the same message, please email the Server Administrator listed on the login 
 page. The Server Administrator can verify your situation and re-enable logins.  page. The Server Administrator can verify your situation and re-enable logins.
Removed from v.1.3  
changed lines
  Added in v.1.5

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