version 1.4, 2003/02/20 01:35:27
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version 1.5, 2003/03/02 02:16:53
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Line 56 make sure to use the URL provided to you
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Line 56 make sure to use the URL provided to you
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This means that the server you attempted to login to is currently not |
This means that the server you attempted to login to is currently not |
available. For example, it might be undergoing maintenance. Please click on |
available. For example, it might be undergoing maintenance. Please click on |
any of the other server, giving preference to the ones that say "preferred." |
any of the other server, giving preference to the ones that say "preferred." |
<h2>I get "Login token missing, inaccessible or expired"</h2> |
<h2>I get "Information needed to verify your login information is missing, inaccessible or expired"</h2> |
This is a very rare problem. If it occurs, please wait for 20 minutes, reload |
LON-CAPA does internal encryption of password information submitted from the |
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login screen, but only keeps the decryption information for a day. Simply pull |
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up the login screen again. |
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If that does not solve the problem, please wait for 20 minutes, reload |
the login page, and try again. If after 20 minutes LON-CAPA still gives you |
the login page, and try again. If after 20 minutes LON-CAPA still gives you |
the same message, please email the Server Administrator listed on the login |
the same message, please email the Server Administrator listed on the login |
page. The Server Administrator can verify your situation and re-enable logins. |
page. The Server Administrator can verify your situation and re-enable logins. |