loncom/html/adm/loginproblems.html - diff

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Diff for /loncom/html/adm/loginproblems.html between versions 1.5 and 1.8

version 1.5, 2003/03/02 02:16:53	version 1.8, 2004/05/11 18:03:23
Line 17 function openwin() {	Line 17 function openwin() {
LON-CAPA is designed to work with the following browsers	LON-CAPA is designed to work with the following browsers
<ul>	<ul>
<li>Mozilla version 1.0 and higher</li>	<li>Mozilla version 1.0 and higher</li>
	<li>Mozilla Firebird</li>
	<li>Camino</li>
<li>Netscape version 4.7 and higher</li>	<li>Netscape version 4.7 and higher</li>
<li>Safari</li>	<li>Safari version 1.1.1 and higher</li>
<li>Galeon version 1.2 and higher</li>	<li>Galeon version 1.2 and higher</li>
<li>Internet Explorer version 5.1 and higher</li>	<li>Internet Explorer version 5.1 and higher (found to be slow on MacOS)</li>
</ul>	</ul>
on the following operating systems	on the following operating systems
<ul>	<ul>
Line 38 Please let the system administrator know	Line 40 Please let the system administrator know
<h2>I would like to use my Pocket Computer or PDA to access LON-CAPA</h2>	<h2>I would like to use my Pocket Computer or PDA to access LON-CAPA</h2>
While we can make no guarantees that LON-CAPA will work with your particular	While we can make no guarantees that LON-CAPA will work with your particular
Pocket Computer or PDA, you might want to try the	Pocket Computer or PDA, you might want to try the
<a href="/adm/login?interface=textual">alternative text-based login mode</a>.	<a href="/adm/login?interface=textual">alternative text-based login mode</a>.
	We have had success with a Sharp Zaurus and <a href="http://www.bitstream.com/">ThunderHawk</a> on PocketPCs
	(e.g., Dell Axim).
<h2>I get "Username and/or password could not be authenticated"</h2>	<h2>I get "Username and/or password could not be authenticated"</h2>
<ul>	<ul>
<li>	<li>
Line 84 own encryption), or cross-server submiss	Line 88 own encryption), or cross-server submiss
</ul>	</ul>
<h2>After logging in, I get the message "Welcome," but then nothing happens	<h2>After logging in, I get the message "Welcome," but then nothing happens
</h2>	</h2>
	Actually, something <i>will</i> happen if you wait around a little bit:
	after trying
	to launch its Remote Control for a while, LON-CAPA will default into its
	text-based interface mode. That mode
	is just fine for most operations, but has certain limits.
<ul>	<ul>
<li>The most common problem is that your browser is not one of the browsers	<li>The most common problem is that your browser is not one of the browsers
listed above.</li>	listed above.</li>
Line 92 listed above.</li>	Line 101 listed above.</li>
your browser, and start it again.</b></li>	your browser, and start it again.</b></li>
<li>You might have installed a filter against so-called "pop-up ads" (those	<li>You might have installed a filter against so-called "pop-up ads" (those
obnoxious windows that come up into your face trying to sell you something	obnoxious windows that come up into your face trying to sell you something
while you are surfing). These filters will prevent LON-CAPA from running	while you are surfing).
properly. Please disable the filter for your school's domain, for example
	We recommend to disable the filter for your school's domain, for example
"<tt>xyzu.edu</tt>."	"<tt>xyzu.edu</tt>."
<i>Test: as you <a href="javascript:openwin();">click here</a>,	<i>Test: as you <a href="javascript:openwin();">click here</a>,
a small window should appear.	a small window should appear.
Line 105 which adds banner ads to your pages. The	Line 115 which adds banner ads to your pages. The
will need to use another provider.</li>	will need to use another provider.</li>
<li>If you do not want to re-adjust the preferences of your browser, you might	<li>If you do not want to re-adjust the preferences of your browser, you might
want to use the	want to use the
<a href="/adm/login?interface=textual">text-based login mode</a>.	<a href="/adm/login?interface=textual">text-based login mode</a>.
<li>If all else fails, please <b>try from another computer.</b></li>	<li>If all else fails, please <b>try from another computer.</b></li>
</ul>	</ul>
</body>	</body>

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Removed from v.1.5
changed lines
	Added in v.1.8