--- loncom/html/adm/loginproblems.html	2003/03/02 02:16:53	1.5
+++ loncom/html/adm/loginproblems.html	2004/05/11 18:03:23	1.8
@@ -17,10 +17,12 @@ function openwin() {
 LON-CAPA is designed to work with the following browsers
 <ul>
 <li>Mozilla version 1.0 and higher</li>
+<li>Mozilla Firebird</li>
+<li>Camino</li>
 <li>Netscape version 4.7 and higher</li>
-<li>Safari</li>
+<li>Safari version 1.1.1 and higher</li>
 <li>Galeon version 1.2 and higher</li>
-<li>Internet Explorer version 5.1 and higher</li>
+<li>Internet Explorer version 5.1 and higher (found to be slow on MacOS)</li>
 </ul>
 on the following operating systems
 <ul>
@@ -38,7 +40,9 @@ Please let the system administrator know
 <h2>I would like to use my Pocket Computer or PDA to access LON-CAPA</h2>
 While we can make no guarantees that LON-CAPA will work with your particular
 Pocket Computer or PDA, you might want to try the
-<a href="/adm/login?interface=textual">alternative text-based login mode</a>.
+<a href="/adm/login?interface=textual">alternative text-based login mode</a>. 
+We have had success with a Sharp Zaurus and <a href="http://www.bitstream.com/">ThunderHawk</a> on PocketPCs 
+(e.g., Dell Axim).
 <h2>I get "Username and/or password could not be authenticated"</h2>
 <ul>
 <li>
@@ -84,6 +88,11 @@ own encryption), or cross-server submiss
 </ul>
 <h2>After logging in, I get the message "Welcome," but then nothing happens
 </h2>
+Actually, something <i>will</i> happen if you wait around a little bit: 
+after trying 
+to launch its Remote Control for a while, LON-CAPA will default into its
+text-based interface mode. That mode 
+is just fine for most operations, but has certain limits. 
 <ul>
 <li>The most common problem is that your browser is not one of the browsers
 listed above.</li>
@@ -92,8 +101,9 @@ listed above.</li>
 your browser, and start it again.</b></li>
 <li>You might have installed a filter against so-called "pop-up ads" (those
 obnoxious windows that come up into your face trying to sell you something
-while you are surfing). These filters will prevent LON-CAPA from running
-properly. Please disable the filter for your school's domain, for example
+while you are surfing).
+
+We recommend to disable the filter for your school's domain, for example
 "<tt>xyzu.edu</tt>." 
 <i>Test: as you <a href="javascript:openwin();">click here</a>, 
 a small window should appear. 
@@ -105,7 +115,7 @@ which adds banner ads to your pages. The
 will need to use another provider.</li>
 <li>If you do not want to re-adjust the preferences of your browser, you might
 want to use the 
-<a href="/adm/login?interface=textual">text-based login mode</a>.
+<a href="/adm/login?interface=textual">text-based login mode</a>. 
 <li>If all else fails, please <b>try from another computer.</b></li>
 </ul>
 </body>