--- loncom/interface/loncommon.pm	2017/08/07 20:22:13	1.1287
+++ loncom/interface/loncommon.pm	2017/11/16 13:31:29	1.1302
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # a pile of common routines
 #
-# $Id: loncommon.pm,v 1.1287 2017/08/07 20:22:13 raeburn Exp $
+# $Id: loncommon.pm,v 1.1302 2017/11/16 13:31:29 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -84,6 +84,8 @@ use Crypt::DES;
 use DynaLoader; # for Crypt::DES version
 use MIME::Lite;
 use MIME::Types;
+use File::Copy();
+use File::Path();
 
 # ---------------------------------------------- Designs
 use vars qw(%defaultdesign);
@@ -2477,10 +2479,24 @@ sub create_text_file {
 # ------------------------------------------
 
 sub domain_select {
-    my ($name,$value,$multiple)=@_;
+    my ($name,$value,$multiple,$incdoms,$excdoms)=@_;
+    my @possdoms;
+    if (ref($incdoms) eq 'ARRAY') {
+        @possdoms = @{$incdoms};
+    } else {
+        @possdoms = &Apache::lonnet::all_domains();
+    }
+
     my %domains=map { 
 	$_ => $_.' '. &Apache::lonnet::domain($_,'description') 
-    } &Apache::lonnet::all_domains();
+    } @possdoms;
+
+    if ((ref($excdoms) eq 'ARRAY') && (@{$excdoms} > 0)) {
+        foreach my $dom (@{$excdoms}) {
+            delete($domains{$dom});
+        }
+    }
+
     if ($multiple) {
 	$domains{''}=&mt('Any domain');
 	$domains{'select_form_order'} = [sort {lc($a) cmp lc($b) } (keys(%domains))];
@@ -8877,8 +8893,9 @@ sub end_togglebox {
 }
 
 sub LCprogressbar_script {
-   my ($id)=@_;
-   return(<<ENDPROGRESS);
+   my ($id,$number_to_do)=@_;
+   if ($number_to_do) {
+       return(<<ENDPROGRESS);
 <script type="text/javascript">
 // <![CDATA[
 \$('#progressbar$id').progressbar({
@@ -8891,21 +8908,43 @@ sub LCprogressbar_script {
 // ]]>
 </script>
 ENDPROGRESS
+   } else {
+       return(<<ENDPROGRESS);
+<script type="text/javascript">
+// <![CDATA[
+\$('#progressbar$id').progressbar({
+  value: false,
+  create: function(event, ui) {
+    \$('.ui-widget-header', this).css({'background':'#F0F0F0'});
+    \$('.ui-progressbar-overlay', this).css({'margin':'0'});
+  }
+});
+// ]]>
+</script>
+ENDPROGRESS
+   }
 }
 
 sub LCprogressbarUpdate_script {
    return(<<ENDPROGRESSUPDATE);
 <style type="text/css">
 .ui-progressbar { position:relative; }
+.progress-label {position: absolute; width: 100%; text-align: center; top: 1px; font-weight: bold; text-shadow: 1px 1px 0 #fff;margin: 0; line-height: 200%; }
 .pblabel { position: absolute; width: 100%; text-align: center; line-height: 1.9em; }
 </style>
 <script type="text/javascript">
 // <![CDATA[
 var LCprogressTxt='---';
 
-function LCupdateProgress(percent,progresstext,id) {
+function LCupdateProgress(percent,progresstext,id,maxnum) {
    LCprogressTxt=progresstext;
-   \$('#progressbar'+id).progressbar('value',percent);
+   if ((maxnum == '') || (maxnum == undefined) || (maxnum == null)) {
+       \$('#progressbar'+id).find('.progress-label').text(LCprogressTxt);
+   } else if (percent === \$('#progressbar'+id).progressbar( "value" )) {
+       \$('#progressbar'+id).find('.pblabel').text(LCprogressTxt);
+   } else {
+       \$('#progressbar'+id).progressbar('value',percent);
+   }
 }
 // ]]>
 </script>
@@ -8917,37 +8956,54 @@ my $LCidcnt;
 my $LCcurrentid;
 
 sub LCprogressbar {
-    my ($r)=(@_);
+    my ($r,$number_to_do,$preamble)=@_;
     $LClastpercent=0;
     $LCidcnt++;
     $LCcurrentid=$$.'_'.$LCidcnt;
-    my $starting=&mt('Starting');
-    my $content=(<<ENDPROGBAR);
+    my ($starting,$content);
+    if ($number_to_do) {
+        $starting=&mt('Starting');
+        $content=(<<ENDPROGBAR);
+$preamble
   <div id="progressbar$LCcurrentid">
     <span class="pblabel">$starting</span>
   </div>
 ENDPROGBAR
-    &r_print($r,$content.&LCprogressbar_script($LCcurrentid));
+    } else {
+        $starting=&mt('Loading...');
+        $LClastpercent='false';
+        $content=(<<ENDPROGBAR);
+$preamble
+  <div id="progressbar$LCcurrentid">
+      <div class="progress-label">$starting</div>
+  </div>
+ENDPROGBAR
+    }
+    &r_print($r,$content.&LCprogressbar_script($LCcurrentid,$number_to_do));
 }
 
 sub LCprogressbarUpdate {
-    my ($r,$val,$text)=@_;
-    unless ($val) { 
-       if ($LClastpercent) {
-           $val=$LClastpercent;
-       } else {
-           $val=0;
-       }
+    my ($r,$val,$text,$number_to_do)=@_;
+    if ($number_to_do) {
+        unless ($val) { 
+            if ($LClastpercent) {
+                $val=$LClastpercent;
+            } else {
+                $val=0;
+            }
+        }
+        if ($val<0) { $val=0; }
+        if ($val>100) { $val=0; }
+        $LClastpercent=$val;
+        unless ($text) { $text=$val.'%'; }
+    } else {
+        $val = 'false';
     }
-    if ($val<0) { $val=0; }
-    if ($val>100) { $val=0; }
-    $LClastpercent=$val;
-    unless ($text) { $text=$val.'%'; }
     $text=&js_ready($text);
     &r_print($r,<<ENDUPDATE);
 <script type="text/javascript">
 // <![CDATA[
-LCupdateProgress($val,'$text','$LCcurrentid');
+LCupdateProgress($val,'$text','$LCcurrentid','$number_to_do');
 // ]]>
 </script>
 ENDUPDATE
@@ -10138,15 +10194,15 @@ sub user_picker {
         $domform = &select_dom_form($currdom,'srchdomain',$allow_blank,1,undef,[$currdom]);
     } else {
         my $defdom = $env{'request.role.domain'};
-        my ($trustedref,$untrustedref);
+        my ($trusted,$untrusted);
         if (($context eq 'requestcrs') || ($context eq 'course')) {
-            ($trustedref,$untrustedref) = &Apache::lonnet::trusted_domains('enroll',$defdom);
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('enroll',$defdom);
         } elsif ($context eq 'author') {
-            ($trustedref,$untrustedref) = &Apache::lonnet::trusted_domains('othcoau',$defdom);
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('othcoau',$defdom);
         } elsif ($context eq 'domain') {
-            ($trustedref,$untrustedref) = &Apache::lonnet::trusted_domains('domroles',$defdom);
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('domroles',$defdom);
         }
-        $domform = &select_dom_form($currdom,'srchdomain',$allow_blank,1,undef,$trustedref,$untrustedref);
+        $domform = &select_dom_form($currdom,'srchdomain',$allow_blank,1,undef,$trusted,$untrusted);
     }
     my $srchinsel = ' <select name="srchin">';
 
@@ -12580,6 +12636,18 @@ sub decompress_uploaded_file {
 
 sub process_decompression {
     my ($docudom,$docuname,$file,$destination,$dir_root,$hiddenelem) = @_;
+    unless (($dir_root eq '/userfiles') && ($destination =~ m{^(docs|supplemental)/(default|\d+)/\d+$})) {
+        return '<p class="LC_error">'.&mt('Not extracted.').'<br />'.
+               &mt('Unexpected file path.').'</p>'."\n";
+    }
+    unless (($docudom =~ /^$match_domain$/) && ($docuname =~ /^$match_courseid$/)) {
+        return '<p class="LC_error">'.&mt('Not extracted.').'<br />'.
+               &mt('Unexpected course context.').'</p>'."\n";
+    }
+    unless ($file eq &Apache::lonnet::clean_filename($file)) {
+        return '<p class="LC_error">'.&mt('Not extracted.').'<br />'.
+               &mt('Filename contained unexpected characters.').'</p>'."\n";
+    }
     my ($dir,$error,$warning,$output);
     if ($file !~ /\.(zip|tar|bz2|gz|tar.gz|tar.bz2|tgz)$/i) {
         $error = &mt('Filename not a supported archive file type.').
@@ -12614,30 +12682,44 @@ sub process_decompression {
                 }
             }
             my $numskip = scalar(@to_skip);
-            if (($numskip > 0) && 
-                ($numskip == $env{'form.archive_itemcount'})) {
+            my $numoverwrite = scalar(@to_overwrite);
+            if (($numskip) && (!$numoverwrite)) { 
                 $warning = &mt('All items in the archive file already exist, and no overwriting of existing files has been requested.');         
             } elsif ($dir eq '') {
                 $error = &mt('Directory containing archive file unavailable.');
             } elsif (!$error) {
                 my ($decompressed,$display);
-                if ($numskip > 0) {
+                if (($numskip) || ($numoverwrite)) {
                     my $tempdir = time.'_'.$$.int(rand(10000));
                     mkdir("$dir/$tempdir",0755);
-                    system("mv $dir/$file $dir/$tempdir/$file");
-                    ($decompressed,$display) = 
-                        &decompress_uploaded_file($file,"$dir/$tempdir");
-                    foreach my $item (@to_skip) {
-                        if (($item ne '') && ($item !~ /\.\./)) {
-                            if (-f "$dir/$tempdir/$item") { 
-                                unlink("$dir/$tempdir/$item");
-                            } elsif (-d "$dir/$tempdir/$item") {
-                                system("rm -rf $dir/$tempdir/$item");
+                    if (&File::Copy::move("$dir/$file","$dir/$tempdir/$file")) {
+                        ($decompressed,$display) = 
+                            &decompress_uploaded_file($file,"$dir/$tempdir");
+                        foreach my $item (@to_skip) {
+                            if (($item ne '') && ($item !~ /\.\./)) {
+                                if (-f "$dir/$tempdir/$item") { 
+                                    unlink("$dir/$tempdir/$item");
+                                } elsif (-d "$dir/$tempdir/$item") {
+                                    &File::Path::remove_tree("$dir/$tempdir/$item",{ safe => 1 });
+                                }
                             }
                         }
+                        foreach my $item (@to_overwrite) {
+                            if ((-e "$dir/$tempdir/$item") && (-e "$dir/$item")) {
+                                if (($item ne '') && ($item !~ /\.\./)) {
+                                    if (-f "$dir/$item") {
+                                        unlink("$dir/$item");
+                                    } elsif (-d "$dir/$item") {
+                                        &File::Path::remove_tree("$dir/$item",{ safe => 1 });
+                                    }
+                                    &File::Copy::move("$dir/$tempdir/$item","$dir/$item");
+                                }
+                            }
+                        }
+                        if (&File::Copy::move("$dir/$tempdir/$file","$dir/$file")) {
+                            &File::Path::remove_tree("$dir/$tempdir",{ safe => 1 });
+                        }
                     }
-                    system("mv $dir/$tempdir/* $dir");
-                    rmdir("$dir/$tempdir");   
                 } else {
                     ($decompressed,$display) = 
                         &decompress_uploaded_file($file,$dir);
@@ -12655,8 +12737,7 @@ sub process_decompression {
                     if (ref($newdirlistref) eq 'ARRAY') {
                         foreach my $dir_line (@{$newdirlistref}) {
                             my ($item,undef,undef,$testdir)=split(/\&/,$dir_line,5);
-                            unless (($item =~ /^\.+$/) || ($item eq $file) || 
-                                    ((@to_skip > 0) && (grep(/^\Q$item\E$/,@to_skip)))) {
+                            unless (($item =~ /^\.+$/) || ($item eq $file)) {
                                 push(@newitems,$item);
                                 if ($dirptr&$testdir) {
                                     $is_dir{$item} = 1;
@@ -13141,7 +13222,7 @@ END
 sub process_extracted_files {
     my ($context,$docudom,$docuname,$destination,$dir_root,$hiddenelem) = @_;
     my $numitems = $env{'form.archive_count'};
-    return unless ($numitems);
+    return if ((!$numitems) || ($numitems =~ /\D/));
     my @ids=&Apache::lonnet::current_machine_ids();
     my ($prefix,$pathtocheck,$dir,$ishome,$error,$warning,%toplevelitems,%is_dir,
         %folders,%containers,%mapinner,%prompttofetch);
@@ -13154,7 +13235,7 @@ sub process_extracted_files {
     } else {
         $prefix = $Apache::lonnet::perlvar{'lonDocRoot'};
         $pathtocheck = "$dir_root/$docudom/$docuname/$destination";
-        $dir = "$dir_root/$docudom/$docuname";    
+        $dir = "$dir_root/$docudom/$docuname";
     }
     my $currdir = "$dir_root/$destination";
     (my $docstype,$mapinner{'0'}) = ($destination =~ m{^(docs|supplemental)/(\w+)/});
@@ -13243,7 +13324,9 @@ sub process_extracted_files {
                                                         '.'.$containers{$outer},1,1);
                             $newseqid{$i} = $newidx;
                             unless ($errtext) {
-                                $result .=  '<li>'.&mt('Folder: [_1] added to course',$docstitle).'</li>'."\n";
+                                $result .=  '<li>'.&mt('Folder: [_1] added to course',
+                                                       &HTML::Entities::encode($docstitle,'<>&"')).
+                                            '</li>'."\n";
                             }
                         }
                     } else {
@@ -13252,38 +13335,47 @@ sub process_extracted_files {
                             my $url = '/uploaded/'.$docudom.'/'.$docuname.'/'.
                                       $docstype.'/'.$mapinner{$outer}.'/'.$newidx.'/'.
                                       $title;
-                            if (!-e "$prefix$dir/$docstype/$mapinner{$outer}") {
-                                mkdir("$prefix$dir/$docstype/$mapinner{$outer}",0755);
-                            }
-                            if (!-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx") {
-                                mkdir("$prefix$dir/$docstype/$mapinner{$outer}/$newidx");
-                            }
-                            if (-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx") {
-                                system("mv $prefix$path $prefix$dir/$docstype/$mapinner{$outer}/$newidx/$title");
-                                $newdest{$i} = "$prefix$dir/$docstype/$mapinner{$outer}/$newidx";
-                                unless ($ishome) {
-                                    my $fetch = "$newdest{$i}/$title";
-                                    $fetch =~ s/^\Q$prefix$dir\E//;
-                                    $prompttofetch{$fetch} = 1;
+                            if (($outer !~ /\D/) && ($mapinner{$outer} !~ /\D/) && ($newidx !~ /\D/)) {
+                                if (!-e "$prefix$dir/$docstype/$mapinner{$outer}") {
+                                    mkdir("$prefix$dir/$docstype/$mapinner{$outer}",0755);
                                 }
-                            }
-                            $LONCAPA::map::resources[$newidx]=
-                                $docstitle.':'.$url.':false:normal:res';
-                            push(@LONCAPA::map::order, $newidx);
-                            my ($outtext,$errtext)=
-                                &LONCAPA::map::storemap('/uploaded/'.$docudom.'/'.
-                                                        $docuname.'/'.$folders{$outer}.
-                                                        '.'.$containers{$outer},1,1);
-                            unless ($errtext) {
-                                if (-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx/$title") {
-                                    $result .= '<li>'.&mt('File: [_1] added to course',$docstitle).'</li>'."\n";
+                                if (!-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx") {
+                                    mkdir("$prefix$dir/$docstype/$mapinner{$outer}/$newidx");
+                                }
+                                if (-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx") {
+                                    if (rename("$prefix$path","$prefix$dir/$docstype/$mapinner{$outer}/$newidx/$title")) {
+                                        $newdest{$i} = "$prefix$dir/$docstype/$mapinner{$outer}/$newidx";
+                                        unless ($ishome) {
+                                            my $fetch = "$newdest{$i}/$title";
+                                            $fetch =~ s/^\Q$prefix$dir\E//;
+                                            $prompttofetch{$fetch} = 1;
+                                        }
+                                    }
                                 }
+                                $LONCAPA::map::resources[$newidx]=
+                                    $docstitle.':'.$url.':false:normal:res';
+                                push(@LONCAPA::map::order, $newidx);
+                                my ($outtext,$errtext)=
+                                    &LONCAPA::map::storemap('/uploaded/'.$docudom.'/'.
+                                                            $docuname.'/'.$folders{$outer}.
+                                                            '.'.$containers{$outer},1,1);
+                                unless ($errtext) {
+                                    if (-e "$prefix$dir/$docstype/$mapinner{$outer}/$newidx/$title") {
+                                        $result .= '<li>'.&mt('File: [_1] added to course',
+                                                              &HTML::Entities::encode($docstitle,'<>&"')).
+                                                   '</li>'."\n";
+                                    }
+                                }
+                            } else {
+                                $warning .= &mt('Item extracted from archive: [_1] has unexpected path.',
+                                                &HTML::Entities::encode($path,'<>&"')).'<br />';
                             }
                         }
                     }
                 }
             } else {
-                $warning .= &mt('Item extracted from archive: [_1] has unexpected path.',$path).'<br />'; 
+                $warning .= &mt('Item extracted from archive: [_1] has unexpected path.',
+                                &HTML::Entities::encode($path,'<>&"')).'<br />'; 
             }
         }
         for (my $i=1; $i<=$numitems; $i++) {
@@ -13344,7 +13436,9 @@ sub process_extracted_files {
                         }
                         if ($fullpath ne '') {
                             if (-e "$prefix$path") {
-                                system("mv $prefix$path $fullpath/$title");
+                                unless (rename("$prefix$path","$fullpath/$title")) {
+                                     $warning .= &mt('Failed to rename dependency').'<br />';
+                                }
                             }
                             if (-e "$fullpath/$title") {
                                 my $showpath;
@@ -13353,21 +13447,26 @@ sub process_extracted_files {
                                 } else {
                                     $showpath = "/$title";
                                 } 
-                                $result .= '<li>'.&mt('[_1] included as a dependency',$showpath).'</li>'."\n";
-                            } 
-                            unless ($ishome) {
-                                my $fetch = "$fullpath/$title";
-                                $fetch =~ s/^\Q$prefix$dir\E//; 
-                                $prompttofetch{$fetch} = 1;
+                                $result .= '<li>'.&mt('[_1] included as a dependency',
+                                                      &HTML::Entities::encode($showpath,'<>&"')).
+                                           '</li>'."\n";
+                                unless ($ishome) {
+                                    my $fetch = "$fullpath/$title";
+                                    $fetch =~ s/^\Q$prefix$dir\E//; 
+                                    $prompttofetch{$fetch} = 1;
+                                }
                             }
                         }
                     }
                 } elsif ($env{'form.archive_'.$referrer{$i}} eq 'discard') {
                     $warning .= &mt('[_1] is a dependency of [_2], which was discarded.',
-                                    $path,$env{'form.archive_content_'.$referrer{$i}}).'<br />';
+                                    &HTML::Entities::encode($path,'<>&"'),
+                                    &HTML::Entities::encode($env{'form.archive_content_'.$referrer{$i}},'<>&"')).
+                                '<br />';
                 }
             } else {
-                $warning .= &mt('Item extracted from archive: [_1] has unexpected path.',$path).'<br />'; 
+                $warning .= &mt('Item extracted from archive: [_1] has unexpected path.',
+                                &HTML::Entities::encode($path)).'<br />';
             }
         }
         if (keys(%todelete)) {
@@ -13641,8 +13740,11 @@ sub upfile_store {
     $env{'form.upfile'}=~s/\n+/\n/gs;
     $env{'form.upfile'}=~s/\n+$//gs;
 
-    my $datatoken=$env{'user.name'}.'_'.$env{'user.domain'}.
-	'_enroll_'.$env{'request.course.id'}.'_'.time.'_'.$$;
+    my $datatoken = &valid_datatoken($env{'user.name'}.'_'.$env{'user.domain'}.
+                                     '_enroll_'.$env{'request.course.id'}.'_'.
+                                     time.'_'.$$);
+    return if ($datatoken eq '');
+
     {
         my $datafile = $r->dir_config('lonDaemons').
                            '/tmp/'.$datatoken.'.tmp';
@@ -13656,20 +13758,21 @@ sub upfile_store {
 
 =pod
 
-=item * &load_tmp_file($r)
+=item * &load_tmp_file($r,$datatoken)
 
 Load uploaded file from tmp, $r should be the HTTP Request object,
-needs $env{'form.datatoken'},
+$datatoken is the name to assign to the temporary file.
 sets $env{'form.upfile'} to the contents of the file
 
 =cut
 
 sub load_tmp_file {
-    my $r=shift;
+    my ($r,$datatoken) = @_;
+    return if ($datatoken eq '');
     my @studentdata=();
     {
         my $studentfile = $r->dir_config('lonDaemons').
-                              '/tmp/'.$env{'form.datatoken'}.'.tmp';
+                              '/tmp/'.$datatoken.'.tmp';
         if ( open(my $fh,"<$studentfile") ) {
             @studentdata=<$fh>;
             close($fh);
@@ -13678,6 +13781,14 @@ sub load_tmp_file {
     $env{'form.upfile'}=join('',@studentdata);
 }
 
+sub valid_datatoken {
+    my ($datatoken) = @_;
+    if ($datatoken =~ /^$match_username\_$match_domain\_enroll_$match_domain\_$match_courseid\_\d+_\d+$/) {
+        return $datatoken;
+    }
+    return;
+}
+
 =pod
 
 =item * &upfile_record_sep()
@@ -14564,7 +14675,14 @@ requestsmail, updatesmail, or idconflict
 defdom (domain for which to retrieve configuration settings),
 
 origmail (scalar - email address of recipient from loncapa.conf, 
-i.e., predates configuration by DC via domainprefs.pm 
+i.e., predates configuration by DC via domainprefs.pm
+
+$requname username of requester (if mailing type is helpdeskmail)
+
+$requdom domain of requester (if mailing type is helpdeskmail)
+
+$reqemail e-mail address of requester (if mailing type is helpdeskmail)
+
 
 Returns: comma separated list of addresses to which to send e-mail.
 
@@ -14575,7 +14693,7 @@ Returns: comma separated list of address
 ############################################################
 ############################################################
 sub build_recipient_list {
-    my ($defmail,$mailing,$defdom,$origmail) = @_;
+    my ($defmail,$mailing,$defdom,$origmail,$requname,$requdom,$reqemail) = @_;
     my @recipients;
     my ($otheremails,$lastresort,$allbcc,$addtext);
     my %domconfig =
@@ -14616,11 +14734,98 @@ sub build_recipient_list {
         } elsif ($origmail ne '') {
             $lastresort = $origmail;
         }
+        if ($mailing eq 'helpdeskmail') {
+            if ((ref($domconfig{'contacts'}{'overrides'}) eq 'HASH') &&
+                (keys(%{$domconfig{'contacts'}{'overrides'}}))) {
+                my ($inststatus,$inststatus_checked);
+                if (($env{'user.name'} ne '') && ($env{'user.domain'} ne '') &&
+                    ($env{'user.domain'} ne 'public')) {
+                    $inststatus_checked = 1;
+                    $inststatus = $env{'environment.inststatus'};
+                }
+                unless ($inststatus_checked) {
+                    if (($requname ne '') && ($requdom ne '')) {
+                        if (($requname =~ /^$match_username$/) &&
+                            ($requdom =~ /^$match_domain$/) &&
+                            (&Apache::lonnet::domain($requdom))) {
+                            my $requhome = &Apache::lonnet::homeserver($requname,
+                                                                      $requdom);
+                            unless ($requhome eq 'no_host') {
+                                my %userenv = &Apache::lonnet::userenvironment($requdom,$requname,'inststatus');
+                                $inststatus = $userenv{'inststatus'};
+                                $inststatus_checked = 1;
+                            }
+                        }
+                    }
+                }
+                unless ($inststatus_checked) {
+                    if ($reqemail =~ /^[^\@]+\@[^\@]+$/) {
+                        my %srch = (srchby     => 'email',
+                                    srchdomain => $defdom,
+                                    srchterm   => $reqemail,
+                                    srchtype   => 'exact');
+                        my %srch_results = &Apache::lonnet::usersearch(\%srch);
+                        foreach my $uname (keys(%srch_results)) {
+                            if (ref($srch_results{$uname}{'inststatus'}) eq 'ARRAY') {
+                                $inststatus = join(',',@{$srch_results{$uname}{'inststatus'}});
+                                $inststatus_checked = 1;
+                                last;
+                            }
+                        }
+                        unless ($inststatus_checked) {
+                            my ($dirsrchres,%srch_results) = &Apache::lonnet::inst_directory_query(\%srch);
+                            if ($dirsrchres eq 'ok') {
+                                foreach my $uname (keys(%srch_results)) {
+                                    if (ref($srch_results{$uname}{'inststatus'}) eq 'ARRAY') {
+                                        $inststatus = join(',',@{$srch_results{$uname}{'inststatus'}});
+                                        $inststatus_checked = 1;
+                                        last;
+                                    }
+                                }
+                            }
+                        }
+                    }
+                }
+                if ($inststatus ne '') {
+                    foreach my $status (split(/\:/,$inststatus)) {
+                        if (ref($domconfig{'contacts'}{'overrides'}{$status}) eq 'HASH') {
+                            my @contacts = ('adminemail','supportemail');
+                            foreach my $item (@contacts) {
+                                if ($domconfig{'contacts'}{'overrides'}{$status}{$item}) {
+                                    my $addr = $domconfig{'contacts'}{'overrides'}{$status};
+                                    if (!grep(/^\Q$addr\E$/,@recipients)) {
+                                        push(@recipients,$addr);
+                                    }
+                                }
+                            }
+                            $otheremails = $domconfig{'contacts'}{'overrides'}{$status}{'others'};
+                            if ($domconfig{'contacts'}{'overrides'}{$status}{'bcc'}) {
+                                my @bccs = split(/,/,$domconfig{'contacts'}{'overrides'}{$status}{'bcc'});
+                                my @ok_bccs;
+                                foreach my $bcc (@bccs) {
+                                    $bcc =~ s/^\s+//g;
+                                    $bcc =~ s/\s+$//g;
+                                    if ($bcc =~ m/^[^\@]+\@[^\@]+$/) {
+                                        if (!(grep(/^\Q$bcc\E$/,@ok_bccs))) {
+                                            push(@ok_bccs,$bcc);
+                                        }
+                                    }
+                                }
+                                if (@ok_bccs > 0) {
+                                    $allbcc = join(', ',@ok_bccs);
+                                }
+                            }
+                            $addtext = $domconfig{'contacts'}{'overrides'}{$status}{'include'};
+                            last;
+                        }
+                    }
+                }
+            }
+        }
     } elsif ($origmail ne '') {
         $lastresort = $origmail;
     }
-
-    if (($mailing eq 'helpdesk') && ($lastresort ne '')) {
+    if (($mailing eq 'helpdeskmail') && ($lastresort ne '')) {
         unless (grep(/^\Q$defdom\E$/,&Apache::lonnet::current_machine_domains())) {
             my $lonhost = $Apache::lonnet::perlvar{'lonHostID'};
             my $machinedom = $Apache::lonnet::perlvar{'lonDefDomain'};
@@ -14700,7 +14905,7 @@ sub build_recipient_list {
             }
         }
     }
-    if ($mailing eq 'helpdesk') {
+    if ($mailing eq 'helpdeskmail') {
         if ((!@recipients) && ($lastresort ne '')) {
             push(@recipients,$lastresort);
         }
@@ -16084,7 +16289,23 @@ sub init_user_environment {
 	    opendir(DIR,$lonids);
 	    while ($filename=readdir(DIR)) {
 		if ($filename=~/^$username\_\d+\_$domain\_$authhost\.id$/) {
-		    unlink($lonids.'/'.$filename);
+                    if ($ENV{'SERVER_PORT'} == 443) {
+                        my $linkedfile;
+                        if (tie(my %oldenv,'GDBM_File',"$lonids/$cookie.id",
+                                &GDBM_READER(),0640)) {
+                            if (exists($oldenv{'user.linkedenv'})) {
+                                $linkedfile = $oldenv{'user.linkedenv'};
+                            }
+                            untie(%oldenv);
+                        }
+                        if (unlink($lonids.'/'.$filename)) {
+                            if ($linkedfile =~ /^[a-f0-9]+_linked\.id$/) {
+                                unlink($lonids.'/'.$linkedfile);
+                            }
+                        }
+                    } else {
+                        unlink($lonids.'/'.$filename);
+                    }
 		}
 	    }
 	    closedir(DIR);