--- loncom/interface/loncommon.pm	2016/10/30 18:04:58	1.1075.2.116
+++ loncom/interface/loncommon.pm	2020/02/19 23:36:09	1.1075.2.127.6.2
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # a pile of common routines
 #
-# $Id: loncommon.pm,v 1.1075.2.116 2016/10/30 18:04:58 raeburn Exp $
+# $Id: loncommon.pm,v 1.1075.2.127.6.2 2020/02/19 23:36:09 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -262,7 +262,7 @@ BEGIN {
 		next if ($line =~ /^\#/);
 		chomp($line);
                 my ($extension,$category)=(split(/\s+/,$line,2));
-                push @{$category_extensions{lc($category)}},$extension;
+                push(@{$category_extensions{lc($category)}},$extension);
             }
             close($fh);
         }
@@ -1138,7 +1138,7 @@ sub linked_select_forms {
         $result.="select2data.d_$s1.texts = new Array(";        
         my @s2texts;
         foreach my $value (@s2values) {
-            push @s2texts, $hashref->{$s1}->{'select2'}->{$value};
+            push(@s2texts, $hashref->{$s1}->{'select2'}->{$value});
         }
         $result.="\"@s2texts\");\n";
     }
@@ -2845,13 +2845,16 @@ sub authform_kerberos {
               @_,
               );
     my ($check4,$check5,$krbcheck,$krbarg,$krbver,$result,$authtype,
-        $autharg,$jscall);
+        $autharg,$jscall,$disabled);
     my ($authnum,%can_assign) = &get_assignable_auth($in{'domain'});
     if ($in{'kerb_def_auth'} eq 'krb5') {
        $check5 = ' checked="checked"';
     } else {
        $check4 = ' checked="checked"';
     }
+    if ($in{'readonly'}) {
+        $disabled = ' disabled="disabled"';
+    }
     $krbarg = $in{'kerb_def_dom'};
     if (defined($in{'curr_authtype'})) {
         if ($in{'curr_authtype'} eq 'krb') {
@@ -2896,7 +2899,7 @@ sub authform_kerberos {
         if (defined($in{'mode'})) {
             if ($in{'mode'} eq 'modifycourse') {
                 if ($authnum == 1) {
-                    $authtype = '<input type="radio" name="login" value="krb" />';
+                    $authtype = '<input type="radio" name="login" value="krb"'.$disabled.' />';
                 }
             }
         }
@@ -2905,7 +2908,7 @@ sub authform_kerberos {
     if ($authtype eq '') {
         $authtype = '<input type="radio" name="login" value="krb" '.
                     'onclick="'.$jscall.'" onchange="'.$jscall.'"'.
-                    $krbcheck.' />';
+                    $krbcheck.$disabled.' />';
     }
     if (($can_assign{'krb4'} && $can_assign{'krb5'}) ||
         ($can_assign{'krb4'} && !$can_assign{'krb5'} &&
@@ -2918,9 +2921,9 @@ sub authform_kerberos {
          '<label>'.$authtype,
          '</label><input type="text" size="10" name="krbarg" '.
              'value="'.$krbarg.'" '.
-             'onchange="'.$jscall.'" />',
-         '<label><input type="radio" name="krbver" value="4" '.$check4.' />',
-         '</label><label><input type="radio" name="krbver" value="5" '.$check5.' />',
+             'onchange="'.$jscall.'"'.$disabled.' />',
+         '<label><input type="radio" name="krbver" value="4" '.$check4.$disabled.' />',
+         '</label><label><input type="radio" name="krbver" value="5" '.$check5.$disabled.' />',
 	 '</label>');
     } elsif ($can_assign{'krb4'}) {
         $result .= &mt
@@ -2929,7 +2932,7 @@ sub authform_kerberos {
          '<label>'.$authtype,
          '</label><input type="text" size="10" name="krbarg" '.
              'value="'.$krbarg.'" '.
-             'onchange="'.$jscall.'" />',
+             'onchange="'.$jscall.'"'.$disabled.' />',
          '<label><input type="hidden" name="krbver" value="4" />',
          '</label>');
     } elsif ($can_assign{'krb5'}) {
@@ -2939,7 +2942,7 @@ sub authform_kerberos {
          '<label>'.$authtype,
          '</label><input type="text" size="10" name="krbarg" '.
              'value="'.$krbarg.'" '.
-             'onchange="'.$jscall.'" />',
+             'onchange="'.$jscall.'"'.$disabled.' />',
          '<label><input type="hidden" name="krbver" value="5" />',
          '</label>');
     }
@@ -2952,8 +2955,11 @@ sub authform_internal {
                 kerb_def_dom => 'MSU.EDU',
                 @_,
                 );
-    my ($intcheck,$intarg,$result,$authtype,$autharg,$jscall);
+    my ($intcheck,$intarg,$result,$authtype,$autharg,$jscall,$disabled);
     my ($authnum,%can_assign) = &get_assignable_auth($in{'domain'});
+    if ($in{'readonly'}) {
+        $disabled = ' disabled="disabled"';
+    }
     if (defined($in{'curr_authtype'})) {
         if ($in{'curr_authtype'} eq 'int') {
             if ($can_assign{'int'}) {
@@ -2982,7 +2988,7 @@ sub authform_internal {
         if (defined($in{'mode'})) {
             if ($in{'mode'} eq 'modifycourse') {
                 if ($authnum == 1) {
-                    $authtype = '<input type="radio" name="login" value="int" />';
+                    $authtype = '<input type="radio" name="login" value="int"'.$disabled.' />';
                 }
             }
         }
@@ -2990,14 +2996,14 @@ sub authform_internal {
     $jscall = "javascript:changed_radio('int',$in{'formname'});";
     if ($authtype eq '') {
         $authtype = '<input type="radio" name="login" value="int" '.$intcheck.
-                    ' onchange="'.$jscall.'" onclick="'.$jscall.'" />';
+                    ' onchange="'.$jscall.'" onclick="'.$jscall.'"'.$disabled.' />';
     }
     $autharg = '<input type="password" size="10" name="intarg" value="'.
-               $intarg.'" onchange="'.$jscall.'" />';
+               $intarg.'" onchange="'.$jscall.'"'.$disabled.' />';
     $result = &mt
         ('[_1] Internally authenticated (with initial password [_2])',
          '<label>'.$authtype,'</label>'.$autharg);
-    $result.="<label><input type=\"checkbox\" name=\"visible\" onclick='if (this.checked) { this.form.intarg.type=\"text\" } else { this.form.intarg.type=\"password\" }' />".&mt('Visible input').'</label>';
+    $result.='<label><input type="checkbox" name="visible" onclick="if (this.checked) { this.form.intarg.type='."'text'".' } else { this.form.intarg.type='."'password'".' }"'.$disabled.' />'.&mt('Visible input').'</label>';
     return $result;
 }
 
@@ -3007,8 +3013,11 @@ sub authform_local {
               kerb_def_dom => 'MSU.EDU',
               @_,
               );
-    my ($loccheck,$locarg,$result,$authtype,$autharg,$jscall);
+    my ($loccheck,$locarg,$result,$authtype,$autharg,$jscall,$disabled);
     my ($authnum,%can_assign) = &get_assignable_auth($in{'domain'});
+    if ($in{'readonly'}) {
+        $disabled = ' disabled="disabled"';
+    }
     if (defined($in{'curr_authtype'})) {
         if ($in{'curr_authtype'} eq 'loc') {
             if ($can_assign{'loc'}) {
@@ -3037,7 +3046,7 @@ sub authform_local {
         if (defined($in{'mode'})) {
             if ($in{'mode'} eq 'modifycourse') {
                 if ($authnum == 1) {
-                    $authtype = '<input type="radio" name="login" value="loc" />';
+                    $authtype = '<input type="radio" name="login" value="loc"'.$disabled.' />';
                 }
             }
         }
@@ -3046,10 +3055,10 @@ sub authform_local {
     if ($authtype eq '') {
         $authtype = '<input type="radio" name="login" value="loc" '.
                     $loccheck.' onchange="'.$jscall.'" onclick="'.
-                    $jscall.'" />';
+                    $jscall.'"'.$disabled.' />';
     }
     $autharg = '<input type="text" size="10" name="locarg" value="'.
-               $locarg.'" onchange="'.$jscall.'" />';
+               $locarg.'" onchange="'.$jscall.'"'.$disabled.' />';
     $result = &mt('[_1] Local Authentication with argument [_2]',
                   '<label>'.$authtype,'</label>'.$autharg);
     return $result;
@@ -3061,8 +3070,11 @@ sub authform_filesystem {
               kerb_def_dom => 'MSU.EDU',
               @_,
               );
-    my ($fsyscheck,$result,$authtype,$autharg,$jscall);
+    my ($fsyscheck,$result,$authtype,$autharg,$jscall,$disabled);
     my ($authnum,%can_assign) = &get_assignable_auth($in{'domain'});
+    if ($in{'readonly'}) {
+        $disabled = ' disabled="disabled"';
+    }
     if (defined($in{'curr_authtype'})) {
         if ($in{'curr_authtype'} eq 'fsys') {
             if ($can_assign{'fsys'}) {
@@ -3088,7 +3100,7 @@ sub authform_filesystem {
         if (defined($in{'mode'})) {
             if ($in{'mode'} eq 'modifycourse') {
                 if ($authnum == 1) {
-                    $authtype = '<input type="radio" name="login" value="fsys" />';
+                    $authtype = '<input type="radio" name="login" value="fsys"'.$disabled.' />';
                 }
             }
         }
@@ -3097,16 +3109,16 @@ sub authform_filesystem {
     if ($authtype eq '') {
         $authtype = '<input type="radio" name="login" value="fsys" '.
                     $fsyscheck.' onchange="'.$jscall.'" onclick="'.
-                    $jscall.'" />';
+                    $jscall.'"'.$disabled.' />';
     }
     $autharg = '<input type="text" size="10" name="fsysarg" value=""'.
-               ' onchange="'.$jscall.'" />';
+               ' onchange="'.$jscall.'"'.$disabled.' />';
     $result = &mt
         ('[_1] Filesystem Authenticated (with initial password [_2])',
          '<label><input type="radio" name="login" value="fsys" '.
-         $fsyscheck.'onchange="'.$jscall.'" onclick="'.$jscall.'" />',
+         $fsyscheck.'onchange="'.$jscall.'" onclick="'.$jscall.'"'.$disabled.' />',
          '</label><input type="password" size="10" name="fsysarg" value="" '.
-                  'onchange="'.$jscall.'" />');
+                  'onchange="'.$jscall.'"'.$disabled.' />');
     return $result;
 }
 
@@ -3128,7 +3140,7 @@ sub get_assignable_auth {
             my $context;
             if ($env{'request.role'} =~ /^au/) {
                 $context = 'author';
-            } elsif ($env{'request.role'} =~ /^dc/) {
+            } elsif ($env{'request.role'} =~ /^(dc|dh)/) {
                 $context = 'domain';
             } elsif ($env{'request.course.id'}) {
                 $context = 'course';
@@ -4684,7 +4696,7 @@ sub blockcheck {
                                                                 $tdom,$spec,$trest,$area);
                         }
                     }
-                    my ($author,$adv) = &Apache::lonnet::set_userprivs(\%userroles,\%allroles);
+                    my ($author,$adv,$rar) = &Apache::lonnet::set_userprivs(\%userroles,\%allroles);
                     if ($userroles{'user.priv.'.$checkrole} =~ /evb\&([^\:]*)/) {
                         if ($1) {
                             $no_userblock = 1;
@@ -4934,17 +4946,43 @@ sub check_ip_acc {
     if (!defined($acc) || $acc =~ /^\s*$/ || $acc =~/^\s*no\s*$/i) {
         return 1;
     }
-    my $allowed=0;
-    my $ip=$ENV{'REMOTE_ADDR'} || $clientip || $env{'request.host'};
+    my ($ip,$allowed);
+    if (($ENV{'REMOTE_ADDR'} eq '127.0.0.1') ||
+        ($ENV{'REMOTE_ADDR'} eq &Apache::lonnet::get_host_ip($Apache::lonnet::perlvar{'lonHostID'}))) {
+        $ip = $env{'request.host'} || $ENV{'REMOTE_ADDR'} || $clientip;
+    } else {
+        $ip = $ENV{'REMOTE_ADDR'} || $env{'request.host'} || $clientip;
+    }
 
     my $name;
-    foreach my $pattern (split(',',$acc)) {
-        $pattern =~ s/^\s*//;
-        $pattern =~ s/\s*$//;
+    my %access = (
+                     allowfrom => 1,
+                     denyfrom  => 0,
+                 );
+    my @allows;
+    my @denies;
+    foreach my $item (split(',',$acc)) {
+        $item =~ s/^\s*//;
+        $item =~ s/\s*$//;
+        if ($item =~ /^\!(.+)$/) {
+            push(@denies,$1);
+        } else {
+            push(@allows,$item);
+        }
+    }
+    my $numdenies = scalar(@denies);
+    my $numallows = scalar(@allows);
+    my $count = 0;
+    foreach my $pattern (@denies,@allows) {
+        $count ++;
+        my $acctype = 'allowfrom';
+        if ($count <= $numdenies) {
+            $acctype = 'denyfrom';
+        }
         if ($pattern =~ /\*$/) {
             #35.8.*
             $pattern=~s/\*//;
-            if ($ip =~ /^\Q$pattern\E/) { $allowed=1; }
+            if ($ip =~ /^\Q$pattern\E/) { $allowed=$access{$acctype}; }
         } elsif ($pattern =~ /(\d+\.\d+\.\d+)\.\[(\d+)-(\d+)\]$/) {
             #35.8.3.[34-56]
             my $low=$2;
@@ -4952,7 +4990,7 @@ sub check_ip_acc {
             $pattern=$1;
             if ($ip =~ /^\Q$pattern\E/) {
                 my $last=(split(/\./,$ip))[3];
-                if ($last <=$high && $last >=$low) { $allowed=1; }
+                if ($last <=$high && $last >=$low) { $allowed=$access{$acctype}; }
             }
         } elsif ($pattern =~ /^\*/) {
             #*.msu.edu
@@ -4962,10 +5000,10 @@ sub check_ip_acc {
                 my $netaddr=inet_aton($ip);
                 ($name)=gethostbyaddr($netaddr,AF_INET);
             }
-            if ($name =~ /\Q$pattern\E$/i) { $allowed=1; }
+            if ($name =~ /\Q$pattern\E$/i) { $allowed=$access{$acctype}; }
         } elsif ($pattern =~ /\d+\.\d+\.\d+\.\d+/) {
             #127.0.0.1
-            if ($ip =~ /^\Q$pattern\E/) { $allowed=1; }
+            if ($ip =~ /^\Q$pattern\E/) { $allowed=$access{$acctype}; }
         } else {
             #some.name.com
             if (!defined($name)) {
@@ -4973,9 +5011,16 @@ sub check_ip_acc {
                 my $netaddr=inet_aton($ip);
                 ($name)=gethostbyaddr($netaddr,AF_INET);
             }
-            if ($name =~ /\Q$pattern\E$/i) { $allowed=1; }
+            if ($name =~ /\Q$pattern\E$/i) { $allowed=$access{$acctype}; }
+        }
+        if ($allowed =~ /^(0|1)$/) { last; }
+    }
+    if ($allowed eq '') {
+        if ($numdenies && !$numallows) {
+            $allowed = 1;
+        } else {
+            $allowed = 0;
         }
-        if ($allowed) { last; }
     }
     return $allowed;
 }
@@ -5429,7 +5474,11 @@ sub bodytag {
         if ($env{'request.role'} !~ /^cr/) {
             $role = &Apache::lonnet::plaintext($role,&course_type());
         } elsif ($role =~ m{^cr/($match_domain)/\1-domainconfig/(\w+)$}) {
-            $role = &mt('Helpdesk[_1]','&nbsp;'.$2);
+            if ($env{'request.role.desc'}) {
+                $role = $env{'request.role.desc'};
+            } else {
+                $role = &mt('Helpdesk[_1]','&nbsp;'.$2);
+            }
         } else {
             $role = (split(/\//,$role,4))[-1];
         }
@@ -7656,6 +7705,39 @@ span.roman {font-family: serif; font-sty
 span.overacc2 {position: relative;  left: .8em; top: -1.2ex;}
 span.overacc1 {position: relative;  left: .6em; top: -1.2ex;}
 
+#LC_minitab_header {
+  float:left;
+  width:100%;
+  background:#DAE0D2 url("/res/adm/pages/minitabmenu_bg.gif") repeat-x bottom;
+  font-size:93%;
+  line-height:normal;
+  margin: 0.5em 0 0.5em 0;
+}
+#LC_minitab_header ul {
+  margin:0;
+  padding:10px 10px 0;
+  list-style:none;
+}
+#LC_minitab_header li {
+  float:left;
+  background:url("/res/adm/pages/minitabmenu_left.gif") no-repeat left top;
+  margin:0;
+  padding:0 0 0 9px;
+}
+#LC_minitab_header a {
+  display:block;
+  background:url("/res/adm/pages/minitabmenu_right.gif") no-repeat right top;
+  padding:5px 15px 4px 6px;
+}
+#LC_minitab_header #LC_current_minitab {
+  background-image:url("/res/adm/pages/minitabmenu_left_on.gif");
+}
+#LC_minitab_header #LC_current_minitab a {
+  background-image:url("/res/adm/pages/minitabmenu_right_on.gif");
+  padding-bottom:5px;
+}
+
+
 END
 }
 
@@ -7848,6 +7930,7 @@ OFFLOAD
 <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=0, minimum-scale=1.0, maximum-scale=1.0">
 <meta name="apple-mobile-web-app-capable" content="yes" />';
     }
+    $result .= '<meta name="google" content="notranslate" />'."\n";
     return $result.'</head>';
 }
 
@@ -8029,6 +8112,8 @@ $args - additional optional args support
              no_auto_mt_title -> prevent &mt()ing the title arg
              bread_crumbs ->             Array containing breadcrumbs
              bread_crumbs_component ->  if exists show it as headline else show only the breadcrumbs
+             bread_crumbs_nomenu -> if true will pass false as the value of $menulink
+                                    to lonhtmlcommon::breadcrumbs
              group          -> includes the current group, if page is for a
                                specific group
 
@@ -8094,12 +8179,18 @@ sub start_page {
                 if (@advtools > 0) {
                     &Apache::lonmenu::advtools_crumbs(@advtools);
                 }
-
+                my $menulink;
+                # if arg: bread_crumbs_nomenu is true pass 0 as $menulink item.
+                if (exists($args->{'bread_crumbs_nomenu'})) {
+                    $menulink = 0;
+                } else {
+                    undef($menulink);
+                }
 		#if bread_crumbs_component exists show it as headline else show only the breadcrumbs
 		if(exists($args->{'bread_crumbs_component'})){
-			$result .= &Apache::lonhtmlcommon::breadcrumbs($args->{'bread_crumbs_component'});
+			$result .= &Apache::lonhtmlcommon::breadcrumbs($args->{'bread_crumbs_component'},'',$menulink);
 		}else{
-			$result .= &Apache::lonhtmlcommon::breadcrumbs();
+			$result .= &Apache::lonhtmlcommon::breadcrumbs('','',$menulink);
 		}
     } elsif (($env{'environment.remote'} eq 'on') &&
              ($env{'form.inhibitmenu'} ne 'yes') &&
@@ -8201,7 +8292,7 @@ var modalWindow = {
 };
 	var openMyModal = function(source,width,height,scrolling,transparency,style)
 	{
-                source = source.replace("'","&#39;");
+                source = source.replace(/'/g,"&#39;");
 		modalWindow.windowId = "myModal";
 		modalWindow.width = width;
 		modalWindow.height = height;
@@ -9517,7 +9608,7 @@ sub get_secgrprole_info {
 }
 
 sub user_picker {
-    my ($dom,$srch,$forcenewuser,$caller,$cancreate,$usertype,$context,$fixeddom) = @_;
+    my ($dom,$srch,$forcenewuser,$caller,$cancreate,$usertype,$context,$fixeddom,$noinstd) = @_;
     my $currdom = $dom;
     my @alldoms = &Apache::lonnet::all_domains();
     if (@alldoms == 1) {
@@ -9582,10 +9673,12 @@ sub user_picker {
     &html_escape(\%html_lt);
     &js_escape(\%js_lt);
     my $domform;
+    my $allow_blank = 1;
     if ($fixeddom) {
-        $domform = &select_dom_form($currdom,'srchdomain',1,1,undef,[$currdom]);
+        $allow_blank = 0;
+        $domform = &select_dom_form($currdom,'srchdomain',$allow_blank,1,undef,[$currdom]);
     } else {
-        $domform = &select_dom_form($currdom,'srchdomain',1,1);
+        $domform = &select_dom_form($currdom,'srchdomain',$allow_blank,1);
     }
     my $srchinsel = ' <select name="srchin">';
 
@@ -9598,6 +9691,7 @@ sub user_picker {
         next if ($option eq 'alc');
         next if (($option eq 'crs') && ($env{'form.form'} eq 'requestcrs'));  
         next if ($option eq 'crs' && !$env{'request.course.id'});
+        next if (($option eq 'instd') && ($noinstd));
         if ($curr_selected{'srchin'} eq $option) {
             $srchinsel .= ' 
    <option value="'.$option.'" selected="selected">'.$html_lt{$option}.'</option>';
@@ -10095,7 +10189,7 @@ sub get_institutional_codes {
         foreach (@currxlists) {
             if (m/^([^:]+):(\w*)$/) {
                 unless (grep/^$1$/,@{$allcourses}) {
-                    push @{$allcourses},$1;
+                    push(@{$allcourses},$1);
                     $$LC_code{$1} = $2;
                 }
             }
@@ -10108,7 +10202,7 @@ sub get_institutional_codes {
                 my $sec = $coursecode.$1;
                 my $lc_sec = $2;
                 unless (grep/^$sec$/,@{$allcourses}) {
-                    push @{$allcourses},$sec;
+                    push(@{$allcourses},$sec);
                     $$LC_code{$sec} = $lc_sec;
                 }
             }
@@ -13479,7 +13573,7 @@ sub DrawBarGraph {
         @Labels = @$labels;
     } else {
         for (my $i=0;$i<@{$Values[0]};$i++) {
-            push (@Labels,$i+1);
+            push(@Labels,$i+1);
         }
     }
     #
@@ -13938,9 +14032,9 @@ Returns: comma separated list of address
 sub build_recipient_list {
     my ($defmail,$mailing,$defdom,$origmail) = @_;
     my @recipients;
-    my $otheremails;
+    my ($otheremails,$lastresort,$allbcc,$addtext);
     my %domconfig =
-         &Apache::lonnet::get_dom('configuration',['contacts'],$defdom);
+        &Apache::lonnet::get_dom('configuration',['contacts'],$defdom);
     if (ref($domconfig{'contacts'}) eq 'HASH') {
         if (exists($domconfig{'contacts'}{$mailing})) {
             if (ref($domconfig{'contacts'}{$mailing}) eq 'HASH') {
@@ -13952,14 +14046,96 @@ sub build_recipient_list {
                             push(@recipients,$addr);
                         }
                     }
-                    $otheremails = $domconfig{'contacts'}{$mailing}{'others'};
+                }
+                $otheremails = $domconfig{'contacts'}{$mailing}{'others'};
+                if ($mailing eq 'helpdeskmail') {
+                    if ($domconfig{'contacts'}{$mailing}{'bcc'}) {
+                        my @bccs = split(/,/,$domconfig{'contacts'}{$mailing}{'bcc'});
+                        my @ok_bccs;
+                        foreach my $bcc (@bccs) {
+                            $bcc =~ s/^\s+//g;
+                            $bcc =~ s/\s+$//g;
+                            if ($bcc =~ m/^[^\@]+\@[^\@]+$/) {
+                                if (!(grep(/^\Q$bcc\E$/,@ok_bccs))) {
+                                    push(@ok_bccs,$bcc);
+                                }
+                            }
+                        }
+                        if (@ok_bccs > 0) {
+                            $allbcc = join(', ',@ok_bccs);
+                        }
+                    }
+                    $addtext = $domconfig{'contacts'}{$mailing}{'include'};
                 }
             }
         } elsif ($origmail ne '') {
-            push(@recipients,$origmail);
+            $lastresort = $origmail;
         }
     } elsif ($origmail ne '') {
-        push(@recipients,$origmail);
+        $lastresort = $origmail;
+    }
+
+    if (($mailing eq 'helpdesk') && ($lastresort ne '')) {
+        unless (grep(/^\Q$defdom\E$/,&Apache::lonnet::current_machine_domains())) {
+            my $lonhost = $Apache::lonnet::perlvar{'lonHostID'};
+            my $machinedom = $Apache::lonnet::perlvar{'lonDefDomain'};
+            my %what = (
+                          perlvar => 1,
+                       );
+            my $primary = &Apache::lonnet::domain($defdom,'primary');
+            if ($primary) {
+                my $gotaddr;
+                my ($result,$returnhash) =
+                    &Apache::lonnet::get_remote_globals($primary,{ perlvar => 1 });
+                if (($result eq 'ok') && (ref($returnhash) eq 'HASH')) {
+                    if ($returnhash->{'lonSupportEMail'} =~ /^[^\@]+\@[^\@]+$/) {
+                        $lastresort = $returnhash->{'lonSupportEMail'};
+                        $gotaddr = 1;
+                    }
+                }
+                unless ($gotaddr) {
+                    my $uintdom = &Apache::lonnet::internet_dom($primary);
+                    my $intdom = &Apache::lonnet::internet_dom($lonhost);
+                    unless ($uintdom eq $intdom) {
+                        my %domconfig =
+                            &Apache::lonnet::get_dom('configuration',['contacts'],$machinedom);
+                        if (ref($domconfig{'contacts'}) eq 'HASH') {
+                            if (ref($domconfig{'contacts'}{'otherdomsmail'}) eq 'HASH') {
+                                my @contacts = ('adminemail','supportemail');
+                                foreach my $item (@contacts) {
+                                    if ($domconfig{'contacts'}{'otherdomsmail'}{$item}) {
+                                        my $addr = $domconfig{'contacts'}{$item};
+                                        if (!grep(/^\Q$addr\E$/,@recipients)) {
+                                            push(@recipients,$addr);
+                                        }
+                                    }
+                                }
+                                if ($domconfig{'contacts'}{'otherdomsmail'}{'others'}) {
+                                    $otheremails = $domconfig{'contacts'}{'otherdomsmail'}{'others'};
+                                }
+                                if ($domconfig{'contacts'}{'otherdomsmail'}{'bcc'}) {
+                                    my @bccs = split(/,/,$domconfig{'contacts'}{'otherdomsmail'}{'bcc'});
+                                    my @ok_bccs;
+                                    foreach my $bcc (@bccs) {
+                                        $bcc =~ s/^\s+//g;
+                                        $bcc =~ s/\s+$//g;
+                                        if ($bcc =~ m/^[^\@]+\@[^\@]+$/) {
+                                            if (!(grep(/^\Q$bcc\E$/,@ok_bccs))) {
+                                                push(@ok_bccs,$bcc);
+                                            }
+                                        }
+                                    }
+                                    if (@ok_bccs > 0) {
+                                        $allbcc = join(', ',@ok_bccs);
+                                    }
+                                }
+                                $addtext = $domconfig{'contacts'}{'otherdomsmail'}{'include'};
+                            }
+                        }
+                    }
+                }
+            }
+        }
     }
     if (defined($defmail)) {
         if ($defmail ne '') {
@@ -13979,8 +14155,21 @@ sub build_recipient_list {
             }
         }
     }
-    my $recipientlist = join(',',@recipients); 
-    return $recipientlist;
+    if ($mailing eq 'helpdesk') {
+        if ((!@recipients) && ($lastresort ne '')) {
+            push(@recipients,$lastresort);
+        }
+    } elsif ($lastresort ne '') {
+        if (!grep(/^\Q$lastresort\E$/,@recipients)) {
+            push(@recipients,$lastresort);
+        }
+    }
+    my $recipientlist = join(',',@recipients);
+    if (wantarray) {
+        return ($recipientlist,$allbcc,$addtext);
+    } else {
+        return $recipientlist;
+    }
 }
 
 ############################################################
@@ -14204,12 +14393,15 @@ currcat - scalar with an & separated lis
 
 type    - scalar contains course type (Course or Community).
 
+disabled - scalar (optional) contains disabled="disabled" if input elements are
+           to be readonly (e.g., Domain Helpdesk role viewing course settings).
+
 Returns: $output (markup to be displayed) 
 
 =cut
 
 sub assign_categories_table {
-    my ($cathash,$currcat,$type) = @_;
+    my ($cathash,$currcat,$type,$disabled) = @_;
     my $output;
     if (ref($cathash) eq 'HASH') {
         my (@cats,@trails,%allitems,%idx,@jsarray,@path,$maxdepth);
@@ -14245,11 +14437,11 @@ sub assign_categories_table {
                     }
                     $table .= '<tr '.$css_class.'><td><span class="LC_nobreak">'.
                               '<input type="checkbox" name="usecategory" value="'.
-                              $item.'"'.$checked.' />'.$parent_title.'</span>'.
+                              $item.'"'.$checked.$disabled.' />'.$parent_title.'</span>'.
                               '<input type="hidden" name="catname" value="'.$parent.'" /></td>';
                     my $depth = 1;
                     push(@path,$parent);
-                    $table .= &assign_category_rows($itemcount,\@cats,$depth,$parent,\@path,\@currcategories);
+                    $table .= &assign_category_rows($itemcount,\@cats,$depth,$parent,\@path,\@currcategories,$disabled);
                     pop(@path);
                     $table .= '</tr><tr><td colspan="'.$maxdepth.'" class="LC_row_separator"></td></tr>';
                     $itemcount ++;
@@ -14288,12 +14480,15 @@ path - Array containing all categories b
 
 currcategories - reference to array of current categories assigned to the course
 
+disabled - scalar (optional) contains disabled="disabled" if input elements are
+           to be readonly (e.g., Domain Helpdesk role viewing course settings).
+
 Returns: $output (markup to be displayed).
 
 =cut
 
 sub assign_category_rows {
-    my ($itemcount,$cats,$depth,$parent,$path,$currcategories) = @_;
+    my ($itemcount,$cats,$depth,$parent,$path,$currcategories,$disabled) = @_;
     my ($text,$name,$item,$chgstr);
     if (ref($cats) eq 'ARRAY') {
         my $maxdepth = scalar(@{$cats});
@@ -14316,12 +14511,12 @@ sub assign_category_rows {
                     }
                     $text .= '<tr><td><span class="LC_nobreak"><label>'.
                              '<input type="checkbox" name="usecategory" value="'.
-                             $item.'"'.$checked.' />'.$name.'</label></span>'.
+                             $item.'"'.$checked.$disabled.' />'.$name.'</label></span>'.
                              '<input type="hidden" name="catname" value="'.$name.'" />'.
                              '</td><td>';
                     if (ref($path) eq 'ARRAY') {
                         push(@{$path},$name);
-                        $text .= &assign_category_rows($itemcount,$cats,$deeper,$name,$path,$currcategories);
+                        $text .= &assign_category_rows($itemcount,$cats,$deeper,$name,$path,$currcategories,$disabled);
                         pop(@{$path});
                     }
                     $text .= '</td></tr>';
@@ -14552,7 +14747,7 @@ sub check_clone {
                 return ($can_clone, $clonemsg, $cloneid, $clonehome);
             }
         }
-	if (($env{'request.role.domain'} eq $args->{'clonedomain'}) && 
+	if (($env{'request.role.domain'} eq $args->{'clonedomain'}) &&
             (&Apache::lonnet::allowed('ccc',$env{'request.role.domain'}))) {
 	    $can_clone = 1;
 	} else {
@@ -14649,7 +14844,8 @@ sub check_clone {
 }
 
 sub construct_course {
-    my ($args,$logmsg,$courseid,$crsudom,$crsunum,$udom,$uname,$context,$cnum,$category,$coderef) = @_;
+    my ($args,$logmsg,$courseid,$crsudom,$crsunum,$udom,$uname,$context,
+        $cnum,$category,$coderef) = @_;
     my $outcome;
     my $linefeed =  '<br />'."\n";
     if ($context eq 'auto') {
@@ -14797,7 +14993,7 @@ sub construct_course {
                 my $addcheck = &Apache::lonnet::auto_new_course($$crsunum,$$crsudom,$class,$cenv{'internal.courseowner'});
                 $cenv{'internal.sectionnums'} .= $item.',';
                 unless ($addcheck eq 'ok') {
-                    push @badclasses, $class;
+                    push(@badclasses,$class);
                 }
             }
             $cenv{'internal.sectionnums'} =~ s/,$//;
@@ -14825,7 +15021,7 @@ sub construct_course {
                 my $addcheck =  &Apache::lonnet::auto_new_course($$crsunum,$$crsudom,$xl,$cenv{'internal.courseowner'});
                 $cenv{'internal.crosslistings'} .= $item.',';
                 unless ($addcheck eq 'ok') {
-                    push @badclasses, $xl;
+                    push(@badclasses,$xl);
                 }
             }
             $cenv{'internal.crosslistings'} =~ s/,$//;
@@ -14860,28 +15056,29 @@ sub construct_course {
     }
     if (@badclasses > 0) {
         my %lt=&Apache::lonlocal::texthash(
-                'tclb' => 'The courses listed below were included as sections or crosslistings affiliated with your new LON-CAPA course.  However, if automated course roster updates are enabled for this class, these particular sections/crosslistings will not contribute towards enrollment, because the user identified as the course owner for this LON-CAPA course',
-                'dnhr' => 'does not have rights to access enrollment in these classes',
-                'adby' => 'as determined by the policies of your institution on access to official classlists'
+                'tclb' => 'The courses listed below were included as sections or crosslistings affiliated with your new LON-CAPA course.',
+                'howi' => 'However, if automated course roster updates are enabled for this class, these particular sections/crosslistings are not guaranteed to contribute towards enrollment.',
+                'itis' => 'It is possible that rights to access enrollment for these classes will be available through assignment of co-owners.',
         );
-        my $badclass_msg = $cenv{'internal.courseowner'}.') - '.$lt{'dnhr'}.
-                           ' ('.$lt{'adby'}.')';
+        my $badclass_msg = $lt{'tclb'}.$linefeed.$lt{'howi'}.$linefeed.
+                           &mt('That is because the user identified as the course owner ([_1]) does not have rights to access enrollment in these classes, as determined by the policies of your institution on access to official classlists',$cenv{'internal.courseowner'}).$linefeed.$lt{'itis'};
         if ($context eq 'auto') {
             $outcome .= $badclass_msg.$linefeed;
+        } else {
             $outcome .= '<div class="LC_warning">'.$badclass_msg.$linefeed.'<ul>'."\n";
-            foreach my $item (@badclasses) {
-                if ($context eq 'auto') {
-                    $outcome .= " - $item\n";
-                } else {
-                    $outcome .= "<li>$item</li>\n";
-                }
-            }
+        }
+        foreach my $item (@badclasses) {
             if ($context eq 'auto') {
-                $outcome .= $linefeed;
+                $outcome .= " - $item\n";
             } else {
-                $outcome .= "</ul><br /><br /></div>\n";
+                $outcome .= "<li>$item</li>\n";
             }
-        } 
+        }
+        if ($context eq 'auto') {
+            $outcome .= $linefeed;
+        } else {
+            $outcome .= "</ul><br /><br /></div>\n";
+        }
     }
     if ($args->{'no_end_date'}) {
         $args->{'endaccess'} = 0;
@@ -15314,36 +15511,44 @@ sub init_user_environment {
             $env{'user.noloadbalance'} = $lonhost;
         }
 
-        my %is_adv = ( is_adv => $env{'user.adv'} );
-        my %domdef;
-        unless ($domain eq 'public') {
-            %domdef = &Apache::lonnet::get_domain_defaults($domain);
+        if ($form->{'noloadbalance'}) {
+            my @hosts = &Apache::lonnet::current_machine_ids();
+            my $hosthere = $form->{'noloadbalance'};
+            if (grep(/^\Q$hosthere\E$/,@hosts)) {
+                $initial_env{"user.noloadbalance"} = $hosthere;
+                $env{'user.noloadbalance'} = $hosthere;
+            }
         }
 
-        foreach my $tool ('aboutme','blog','webdav','portfolio') {
-            $userenv{'availabletools.'.$tool} = 
-                &Apache::lonnet::usertools_access($username,$domain,$tool,'reload',
-                                                  undef,\%userenv,\%domdef,\%is_adv);
-        }
+        unless ($domain eq 'public') {
+            my %is_adv = ( is_adv => $env{'user.adv'} );
+            my %domdef = &Apache::lonnet::get_domain_defaults($domain);
 
-        foreach my $crstype ('official','unofficial','community','textbook') {
-            $userenv{'canrequest.'.$crstype} =
-                &Apache::lonnet::usertools_access($username,$domain,$crstype,
-                                                  'reload','requestcourses',
-                                                  \%userenv,\%domdef,\%is_adv);
-        }
+            foreach my $tool ('aboutme','blog','webdav','portfolio') {
+                $userenv{'availabletools.'.$tool} = 
+                    &Apache::lonnet::usertools_access($username,$domain,$tool,'reload',
+                                                      undef,\%userenv,\%domdef,\%is_adv);
+            }
 
-        $userenv{'canrequest.author'} =
-            &Apache::lonnet::usertools_access($username,$domain,'requestauthor',
-                                        'reload','requestauthor',
-                                        \%userenv,\%domdef,\%is_adv);
-        my %reqauthor = &Apache::lonnet::get('requestauthor',['author_status','author'],
-                                             $domain,$username);
-        my $reqstatus = $reqauthor{'author_status'};
-        if ($reqstatus eq 'approval' || $reqstatus eq 'approved') {
-            if (ref($reqauthor{'author'}) eq 'HASH') {
-                $userenv{'requestauthorqueued'} = $reqstatus.':'.
-                                                  $reqauthor{'author'}{'timestamp'};
+            foreach my $crstype ('official','unofficial','community','textbook') {
+                $userenv{'canrequest.'.$crstype} =
+                    &Apache::lonnet::usertools_access($username,$domain,$crstype,
+                                                      'reload','requestcourses',
+                                                      \%userenv,\%domdef,\%is_adv);
+            }
+
+            $userenv{'canrequest.author'} =
+                &Apache::lonnet::usertools_access($username,$domain,'requestauthor',
+                                                  'reload','requestauthor',
+                                                  \%userenv,\%domdef,\%is_adv);
+            my %reqauthor = &Apache::lonnet::get('requestauthor',['author_status','author'],
+                                                 $domain,$username);
+            my $reqstatus = $reqauthor{'author_status'};
+            if ($reqstatus eq 'approval' || $reqstatus eq 'approved') {
+                if (ref($reqauthor{'author'}) eq 'HASH') {
+                    $userenv{'requestauthorqueued'} = $reqstatus.':'.
+                                                      $reqauthor{'author'}{'timestamp'};
+                }
             }
         }
 
@@ -15951,7 +16156,7 @@ sub search_courses {
                 if (ref($courses{$cid}) eq 'HASH') {
                     if (ref($courses{$cid}{roles}) eq 'ARRAY') {
                         if (!grep(/^\Q$courserole\E$/,@{$courses{$cid}{roles}})) {
-                            push (@{$courses{$cid}{roles}},$courserole);
+                            push(@{$courses{$cid}{roles}},$courserole);
                         }
                     } else {
                         $courses{$cid}{roles} = [$courserole];
@@ -16281,8 +16486,8 @@ sub recurse_supplemental {
 }
 
 sub symb_to_docspath {
-    my ($symb) = @_;
-    return unless ($symb);
+    my ($symb,$navmapref) = @_;
+    return unless ($symb && ref($navmapref));
     my ($mapurl,$id,$resurl) = &Apache::lonnet::decode_symb($symb);
     if ($resurl=~/\.(sequence|page)$/) {
         $mapurl=$resurl;
@@ -16290,9 +16495,11 @@ sub symb_to_docspath {
         $mapurl=$env{'course.'.$env{'request.course.id'}.'.url'};
     }
     my $mapresobj;
-    my $navmap = Apache::lonnavmaps::navmap->new();
-    if (ref($navmap)) {
-        $mapresobj = $navmap->getResourceByUrl($mapurl);
+    unless (ref($$navmapref)) {
+        $$navmapref = Apache::lonnavmaps::navmap->new();
+    }
+    if (ref($$navmapref)) {
+        $mapresobj = $$navmapref->getResourceByUrl($mapurl);
     }
     $mapurl=~s{^.*/([^/]+)\.(\w+)$}{$1};
     my $type=$2;
@@ -16302,7 +16509,7 @@ sub symb_to_docspath {
         if ($pcslist ne '') {
             foreach my $pc (split(/,/,$pcslist)) {
                 next if ($pc <= 1);
-                my $res = $navmap->getByMapPc($pc);
+                my $res = $$navmapref->getByMapPc($pc);
                 if (ref($res)) {
                     my $thisurl = $res->src();
                     $thisurl=~s{^.*/([^/]+)\.\w+$}{$1};