--- loncom/interface/loncreateuser.pm	2016/11/12 00:16:24	1.421
+++ loncom/interface/loncreateuser.pm	2018/03/23 01:01:21	1.449
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Create a user
 #
-# $Id: loncreateuser.pm,v 1.421 2016/11/12 00:16:24 raeburn Exp $
+# $Id: loncreateuser.pm,v 1.449 2018/03/23 01:01:21 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -78,6 +78,7 @@ my $authformkrb;
 my $authformint;
 my $authformfsys;
 my $authformloc;
+my $authformlti;
 
 sub initialize_authen_forms {
     my ($dom,$formname,$curr_authtype,$mode) = @_;
@@ -88,7 +89,7 @@ sub initialize_authen_forms {
                   domain => $dom,
                 );
     my %abv_auth = &auth_abbrev();
-    if ($curr_authtype =~ /^(krb4|krb5|internal|localauth|unix):(.*)$/) {
+    if ($curr_authtype =~ /^(krb4|krb5|internal|localauth|unix|lti):(.*)$/) {
         my $long_auth = $1;
         my $curr_autharg = $2;
         my %abv_auth = &auth_abbrev();
@@ -107,6 +108,7 @@ sub initialize_authen_forms {
     $authformint  = &Apache::loncommon::authform_internal(%param);
     $authformfsys = &Apache::loncommon::authform_filesystem(%param);
     $authformloc  = &Apache::loncommon::authform_local(%param);
+    $authformlti  = &Apache::loncommon::authform_lti(%param);
 }
 
 sub auth_abbrev {
@@ -116,6 +118,7 @@ sub auth_abbrev {
                      internal  => 'int',
                      localauth => 'loc',
                      unix      => 'fsys',
+                     lti       => 'lti',
                    );
     return %abv_auth;
 }
@@ -253,14 +256,15 @@ sub build_tools_display {
                    'community'  => 'Can request creation of communities',
                    'textbook'   => 'Can request creation of textbook courses',
                    'placement'  => 'Can request creation of placement tests',
+                   'lti'        => 'Can request creation of LTI courses',
                    'requestauthor'  => 'Can request author space',
     );
     if ($context eq 'requestcourses') {
         %userenv = &Apache::lonnet::userenvironment($ccdomain,$ccuname,
                       'requestcourses.official','requestcourses.unofficial',
                       'requestcourses.community','requestcourses.textbook',
-                      'requestcourses.placement');
-        @usertools = ('official','unofficial','community','textbook','placement');
+                      'requestcourses.placement','requestcourses.lti');
+        @usertools = ('official','unofficial','community','textbook','placement','lti');
         @options =('norequest','approval','autolimit','validate');
         %validations = &Apache::lonnet::auto_courserequest_checks($ccdomain);
         %reqtitles = &courserequest_titles();
@@ -536,84 +540,6 @@ sub domainrole_req {
            &Apache::loncommon::end_data_table();
 }
 
-sub domadhocroles {
-    my ($ccuname,$ccdomain) = @_;
-    my $confname = &Apache::lonnet::get_domainconfiguser($env{'request.role.domain'});
-    my %existing=&Apache::lonnet::dump('roles',$env{'request.role.domain'},
-                                       $confname,'rolesdef_');
-    my ($output,$canmodify);
-    if (&Apache::lonnet::allowed('cdh',$env{'request.role.domain'})) {
-        $canmodify = 1;
-    }
-    if (keys(%existing) > 0) {
-        my @current;
-        my $curradhoc = 'adhocroles.'.$env{'request.role.domain'};
-        my %userenv = &Apache::lonnet::userenvironment($ccdomain,$ccuname,$curradhoc);
-        if ($userenv{$curradhoc}) {
-            @current = split(/,/,$userenv{$curradhoc});
-        }
-        if (!$canmodify && !@current) {
-            return;
-        }
-        my %customroles;
-        foreach my $key (keys(%existing)) {
-            if ($key=~/^rolesdef\_(\w+)$/) {
-                my $rolename = $1;
-                my %privs;
-                ($privs{'system'},$privs{'domain'},$privs{'course'}) = split(/\_/,$existing{$key});
-                $customroles{$rolename} = \%privs;
-            }
-        }
-        $output = '<br /><h3>'.
-                  &mt('Ad Hoc Course Roles Selectable via Helpdesk Role').
-                  '</h3>'."\n".
-                  &Apache::loncommon::start_data_table().
-                  &Apache::loncommon::start_data_table_header_row();
-        if ($canmodify) {
-            $output .= '<th>'.&mt('Action').'</th>';
-        }
-        $output .= '<th>'.&mt('Role').'</th>'.
-                   '<th>'.&mt('Privileges in Course').'<th>'.
-                   &Apache::loncommon::end_data_table_header_row();
-        foreach my $key (sort(keys(%customroles))) {
-            next if ((!$canmodify) && (!grep(/^\Q$key\E$/,@current)));
-            $output .= &Apache::loncommon::start_data_table_row();
-            if ($canmodify) {
-                if (grep(/^\Q$key\E$/,@current)) {
-                    $output .= '<td><label>'.
-                               '<input type="checkbox" name="adhocroledel" value="'.$key.'" />'.
-                               &mt('Delete').'</label>'.
-                               '</td>';
-                } else {
-                    $output .= '<td><label>'.
-                               '<input type="checkbox" name="adhocroleadd" value="'.$key.'" />'.
-                               &mt('Add').'</label>'.
-                               '</td>';
-                }
-            }
-            $output .= '<td>'.$key.'</td><td>';
-            foreach my $level ('course','domain','system') {
-                if ($customroles{$key}{$level}) {
-                    my $suffix;
-                    if (($level eq 'domain') || ($level eq 'system')) {
-                        $suffix = '&nbsp;('.&mt($level).')';
-                    }
-                    my @privs = split(/:/,$customroles{$key}{$level});
-                    foreach my $item (@privs) {
-                        next if ($item eq '');
-                        my ($priv,$cond) = split(/\&/,$item);
-                        $output .= &Apache::lonnet::plaintext($priv,'Course').$suffix.'<br />';
-                    }
-                }
-            }
-            $output .= '</td>'.
-                       &Apache::loncommon::end_data_table_row();
-        }
-        $output .= &Apache::loncommon::end_data_table();
-    }
-    return $output;
-}
-
 sub courserequest_titles {
     my %titles = &Apache::lonlocal::texthash (
                                    official   => 'Official',
@@ -621,6 +547,7 @@ sub courserequest_titles {
                                    community  => 'Communities',
                                    textbook   => 'Textbook',
                                    placement  => 'Placement Tests',
+                                   lti        => 'LTI Provider',
                                    norequest  => 'Not allowed',
                                    approval   => 'Approval by Dom. Coord.',
                                    validate   => 'With validation',
@@ -725,7 +652,8 @@ sub curr_requestauthor {
 # =================================================================== Phase one
 
 sub print_username_entry_form {
-    my ($r,$context,$response,$srch,$forcenewuser,$crstype,$brcrum) = @_;
+    my ($r,$context,$response,$srch,$forcenewuser,$crstype,$brcrum,
+        $permission) = @_;
     my $defdom=$env{'request.role.domain'};
     my $formtoset = 'crtuser';
     if (exists($env{'form.startrolename'})) {
@@ -751,13 +679,27 @@ sub print_username_entry_form {
     }
     my $helpitem = 'Course_Change_Privileges';
     if ($env{'form.action'} eq 'custom') {
-        $helpitem = 'Course_Editing_Custom_Roles';
+        if ($context eq 'course') {
+            $helpitem = 'Course_Editing_Custom_Roles';
+        } elsif ($context eq 'domain') {
+            $helpitem = 'Domain_Editing_Custom_Roles';
+        }
     } elsif ($env{'form.action'} eq 'singlestudent') {
         $helpitem = 'Course_Add_Student';
     } elsif ($env{'form.action'} eq 'accesslogs') {
         $helpitem = 'Domain_User_Access_Logs';
+    } elsif ($context eq 'author') {
+        $helpitem = 'Author_Change_Privileges';
+    } elsif ($context eq 'domain') {
+        if ($permission->{'cusr'}) {
+            $helpitem = 'Domain_Change_Privileges';
+        } elsif ($permission->{'view'}) {
+            $helpitem = 'Domain_View_Privileges';
+        } else {
+            undef($helpitem);
+        }
     }
-    my %breadcrumb_text = &singleuser_breadcrumb($crstype);
+    my %breadcrumb_text = &singleuser_breadcrumb($crstype,$context,$defdom);
     if ($env{'form.action'} eq 'custom') {
         push(@{$brcrum},
                  {href=>"javascript:backPage(document.crtuser)",       
@@ -785,6 +727,7 @@ sub print_username_entry_form {
                     'srst' => 'Search for a user and enroll as a student',
                     'srme' => 'Search for a user and enroll as a member',
                     'srad' => 'Search for a user and modify/add user information or roles',
+                    'srvu' => 'Search for a user and view user information and roles',
                     'srva' => 'Search for a user and view access log information',
 		    'usr'  => "Username",
                     'dom'  => "Domain",
@@ -832,6 +775,7 @@ sub print_username_entry_form {
         }
     } else {
         my $actiontext = $lt{'srad'};
+        my $fixeddom;
         if ($env{'form.action'} eq 'singlestudent') {
             if ($crstype eq 'Community') {
                 $actiontext = $lt{'srme'};
@@ -840,6 +784,11 @@ sub print_username_entry_form {
             }
         } elsif ($env{'form.action'} eq 'accesslogs') {
             $actiontext = $lt{'srva'};
+            $fixeddom = 1;
+        } elsif (($env{'form.action'} eq 'singleuser') &&
+                 ($context eq 'domain') && (!&Apache::lonnet::allowed('mau',$defdom))) {
+            $actiontext = $lt{'srvu'};
+            $fixeddom = 1;
         }
         $r->print("<h3>$actiontext</h3>");
         if ($env{'form.origform'} ne 'crtusername') {
@@ -848,7 +797,7 @@ sub print_username_entry_form {
                          '<br clear="all" />');
             }
         }
-        $r->print(&entry_form($defdom,$srch,$forcenewuser,$context,$response,$crstype,1));
+        $r->print(&entry_form($defdom,$srch,$forcenewuser,$context,$response,$crstype,$fixeddom));
     }
 }
 
@@ -907,11 +856,16 @@ sub entry_form {
             $inexact = 1;
         }
     }
-    my $cancreate =
-        &Apache::lonuserutils::can_create_user($dom,$context,$usertype);
+    my ($cancreate,$noinstd);
+    if ($env{'form.action'} eq 'accesslogs') {
+        $noinstd = 1;
+    } else {
+        $cancreate =
+            &Apache::lonuserutils::can_create_user($dom,$context,$usertype);
+    }
     my ($userpicker,$cansearch) = 
        &Apache::loncommon::user_picker($dom,$srch,$forcenewuser,
-                                       'document.crtuser',$cancreate,$usertype,$context,$fixeddom);
+                                       'document.crtuser',$cancreate,$usertype,$context,$fixeddom,$noinstd);
     my $srchbutton = &mt('Search');
     if ($env{'form.action'} eq 'singlestudent') {
         $srchbutton = &mt('Search and Enroll');
@@ -933,9 +887,19 @@ ENDBLOCK
     } else {
         $output = '<p>'.$userpicker.'</p>';
     }
-    if (($env{'form.phase'} eq '') && ($env{'form.action'} ne 'accesslogs')) {
+    if (($env{'form.phase'} eq '') && ($env{'form.action'} ne 'accesslogs') &&
+        (!(($env{'form.action'} eq 'singleuser') && ($context eq 'domain') &&
+        (!&Apache::lonnet::allowed('mau',$env{'request.role.domain'}))))) {
         my $defdom=$env{'request.role.domain'};
-        my $domform = &Apache::loncommon::select_dom_form($defdom,'srchdomain');
+        my ($trusted,$untrusted);
+        if ($context eq 'course') {
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('enroll',$defdom);
+        } elsif ($context eq 'author') {
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('othcoau',$defdom);
+        } elsif ($context eq 'domain') {
+            ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('domroles',$defdom); 
+        }
+        my $domform = &Apache::loncommon::select_dom_form($defdom,'srchdomain',undef,undef,undef,$trusted,$untrusted);
         my %lt=&Apache::lonlocal::texthash(
                   'enro' => 'Enroll one student',
                   'enrm' => 'Enroll one member',
@@ -1050,7 +1014,9 @@ ENDSCRIPT
                                        'stusrch'        => "User Search to enroll student",
                                        'memsrch'        => "User Search to enroll member",
                                        'srcva'          => "Search for a user and view access log information",
+                                       'usrvu'          => "User Search to view user roles",
                                        'usel'           => "Select a user to add/modify roles",
+                                       'suvr'           => "Select a user to view roles",
                                        'stusel'         => "Select a user to enroll as a student",
                                        'memsel'         => "Select a user to enroll as a member",
                                        'vacsel'         => "Select a user to view access log",
@@ -1063,12 +1029,16 @@ ENDSCRIPT
     if ($context eq 'requestcrs') {
         $r->print('<div>');
     } else {
-        my %breadcrumb_text = &singleuser_breadcrumb($crstype);
+        my %breadcrumb_text = &singleuser_breadcrumb($crstype,$context,$srch->{'srchdomain'});
         my $helpitem;
         if ($env{'form.action'} eq 'singleuser') {
             $helpitem = 'Course_Change_Privileges';
         } elsif ($env{'form.action'} eq 'singlestudent') {
             $helpitem = 'Course_Add_Student';
+        } elsif ($context eq 'author') {
+            $helpitem = 'Author_Change_Privileges';
+        } elsif ($context eq 'domain') {
+            $helpitem = 'Domain_Change_Privileges';
         }
         push (@{$brcrum},
                   {href => "javascript:backPage(document.usersrchform,'','')",
@@ -1083,9 +1053,19 @@ ENDSCRIPT
                   );
         $r->print(&Apache::loncommon::start_page('User Management',$jscript,{bread_crumbs => $brcrum}));
         if ($env{'form.action'} eq 'singleuser') {
-            $r->print("<b>$lt{'usrch'}</b><br />");
+            my $readonly;
+            if (($context eq 'domain') && (!&Apache::lonnet::allowed('mau',$srch->{'srchdomain'}))) {
+                $readonly = 1;
+                $r->print("<b>$lt{'usrvu'}</b><br />");
+            } else {
+                $r->print("<b>$lt{'usrch'}</b><br />");
+            }
             $r->print(&entry_form($srch->{'srchdomain'},$srch,undef,$context,undef,$crstype));
-            $r->print('<h3>'.$lt{'usel'}.'</h3>');
+            if ($readonly) {
+                $r->print('<h3>'.$lt{'suvr'}.'</h3>');
+            } else {
+                $r->print('<h3>'.$lt{'usel'}.'</h3>');
+            }
         } elsif ($env{'form.action'} eq 'singlestudent') {
             $r->print($jscript."<b>");
             if ($crstype eq 'Community') {
@@ -1104,7 +1084,7 @@ ENDSCRIPT
             $r->print('</h3>');
         } elsif ($env{'form.action'} eq 'accesslogs') {
             $r->print("<b>$lt{'srcva'}</b><br />");
-            $r->print(&entry_form($srch->{'srchdomain'},$srch,undef,'accesslogs',undef,undef,1));
+            $r->print(&entry_form($srch->{'srchdomain'},$srch,undef,$context,undef,undef,1));
             $r->print('<h3>'.$lt{'vacsel'}.'</h3>');
         }
     }
@@ -1185,7 +1165,8 @@ sub print_user_modification_page {
     if (($ccuname eq '') || ($ccdomain eq '')) {
         my $usermsg = &mt('No username and/or domain provided.');
         $env{'form.phase'} = '';
-	&print_username_entry_form($r,$context,$usermsg,'','',$crstype,$brcrum);
+	&print_username_entry_form($r,$context,$usermsg,'','',$crstype,$brcrum,
+                                   $permission);
         return;
     }
     my ($form,$formname);
@@ -1234,7 +1215,8 @@ sub print_user_modification_page {
             }
             $response .= '</p><br />';
             $env{'form.phase'} = '';
-            &print_username_entry_form($r,$context,$response,undef,undef,$crstype,$brcrum);
+            &print_username_entry_form($r,$context,$response,undef,undef,$crstype,$brcrum,
+                                       $permission);
             return;
         }
         $newuser = 1;
@@ -1258,7 +1240,8 @@ sub print_user_modification_page {
                             'username');
                     }
                     $env{'form.phase'} = '';
-                    &print_username_entry_form($r,$context,$userchkmsg,undef,undef,$crstype,$brcrum);
+                    &print_username_entry_form($r,$context,$userchkmsg,undef,undef,$crstype,$brcrum,
+                                               $permission);
                     return;
                 }
             }
@@ -1279,10 +1262,14 @@ sub print_user_modification_page {
 
     my $js = &validation_javascript($context,$ccdomain,$pjump_def,$crstype,
                                $groupslist,$newuser,$formname,\%loaditem);
-    my %breadcrumb_text = &singleuser_breadcrumb($crstype);
+    my %breadcrumb_text = &singleuser_breadcrumb($crstype,$context,$ccdomain);
     my $helpitem = 'Course_Change_Privileges';
     if ($env{'form.action'} eq 'singlestudent') {
         $helpitem = 'Course_Add_Student';
+    } elsif ($context eq 'author') {
+        $helpitem = 'Author_Change_Privileges';
+    } elsif ($context eq 'domain') {
+        $helpitem = 'Domain_Change_Privileges';
     }
     push (@{$brcrum},
         {href => "javascript:backPage($form)",
@@ -1345,7 +1332,7 @@ ENDFORMINFO
     }
     my $title = '';
     if ($newuser) {
-        my ($portfolioform,$domroleform,$adhocroleform);
+        my ($portfolioform,$domroleform);
         if ((&Apache::lonnet::allowed('mpq',$env{'request.role.domain'})) ||
             (&Apache::lonnet::allowed('mut',$env{'request.role.domain'}))) {
             # Current user has quota or user tools modification privileges
@@ -1355,12 +1342,6 @@ ENDFORMINFO
             ($ccdomain eq $env{'request.role.domain'})) {
             $domroleform = '<br />'.&domainrole_req($ccuname,$ccdomain);
         }
-        if (&Apache::lonnet::allowed('cdh',$env{'request.role.domain'})) {
-            $adhocroleform = &domadhocroles($ccuname,$ccdomain);
-            if ($adhocroleform) {
-                $adhocroleform = '<br />'.$adhocroleform;
-            }
-        }
         &initialize_authen_forms($ccdomain,$formname);
         my %lt=&Apache::lonlocal::texthash(
                 'lg'             => 'Login Data',
@@ -1471,7 +1452,7 @@ ENDAUTH
         } else {
             $r->print(&Apache::lonuserutils::set_login($ccdomain,$authformkrb,$authformint,$authformloc)); 
         }
-        $r->print($portfolioform.$domroleform.$adhocroleform);
+        $r->print($portfolioform.$domroleform);
         if ($env{'form.action'} eq 'singlestudent') {
             $r->print(&date_sections_select($context,$newuser,$formname,
                                             $permission,$crstype,$ccuname,
@@ -1501,33 +1482,31 @@ ENDAUTH
         $r->print('<div class="LC_left_float">');
         $r->print(&personal_data_display($ccuname,$ccdomain,$newuser,$context,
                                          $inst_results{$ccuname.':'.$ccdomain}));
-        if ((&Apache::lonnet::allowed('ccc',$env{'request.role.domain'})) || 
+        if ((&Apache::lonnet::allowed('ccc',$env{'request.role.domain'})) ||
             (&Apache::lonnet::allowed('udp',$env{'request.role.domain'}))) {
             $r->print('<br /><h3>'.&mt('User Can Request Creation of Courses/Communities in this Domain?').'</h3>'.
                       &Apache::loncommon::start_data_table());
             if ($env{'request.role.domain'} eq $ccdomain) {
                 $r->print(&build_tools_display($ccuname,$ccdomain,'requestcourses'));
             } else {
-                $r->print(&coursereq_externaluser($ccuname,$ccdomain,
-                                                  $env{'request.role.domain'}));
+                if (&Apache::lonnet::will_trust('reqcrs',$ccdomain,$env{'request.role.domain'})) {
+                    $r->print(&coursereq_externaluser($ccuname,$ccdomain,
+                                                      $env{'request.role.domain'}));
+                }
             }
             $r->print(&Apache::loncommon::end_data_table());
         }
         $r->print('</div>');
-        my @order = ('auth','quota','tools','requestauthor','adhocroles');
+        my @order = ('auth','quota','tools','requestauthor');
         my %user_text;
         my ($isadv,$isauthor) = 
             &Apache::lonnet::is_advanced_user($ccdomain,$ccuname);
         if ((!$isauthor) && 
             ((&Apache::lonnet::allowed('cau',$env{'request.role.domain'})) ||
              (&Apache::lonnet::allowed('udp',$env{'request.role.domain'}))) &&
-            ($env{'request.role.domain'} eq $ccdomain)) {
+             ($env{'request.role.domain'} eq $ccdomain)) {
             $user_text{'requestauthor'} = &domainrole_req($ccuname,$ccdomain);
         }
-        if ((&Apache::lonnet::allowed('cdh',$env{'request.role.domain'})) || 
-            (&Apache::lonnet::allowed('udp',$env{'request.role.domain'}))) {
-            $user_text{'adhocroles'} = &domadhocroles($ccuname,$ccdomain);
-        }
         $user_text{'auth'} =  &user_authentication($ccuname,$ccdomain,$formname);
         if ((&Apache::lonnet::allowed('mpq',$ccdomain)) ||
             (&Apache::lonnet::allowed('mut',$ccdomain)) ||
@@ -1596,7 +1575,7 @@ ENDNOTOOLSPRIV
         } elsif (($context eq 'course') && ((&Apache::lonnet::allowed('vcl',$env{'request.course.id'})) ||
                  ($env{'request.course.sec'} &&
                   &Apache::lonnet::allowed('vcl',$env{'request.course.id'}.'/'.$env{'request.course.sec'})))) {
-            $statuses = ['active'];   
+            $statuses = ['active'];
         }
         if ($env{'form.action'} ne 'singlestudent') {
             &display_existing_roles($r,$ccuname,$ccdomain,\%inccourses,$context,
@@ -1654,7 +1633,7 @@ ENDNOTOOLSPRIV
 }
 
 sub singleuser_breadcrumb {
-    my ($crstype) = @_;
+    my ($crstype,$context,$domain) = @_;
     my %breadcrumb_text;
     if ($env{'form.action'} eq 'singlestudent') {
         if ($crstype eq 'Community') {
@@ -1662,16 +1641,21 @@ sub singleuser_breadcrumb {
         } else {
             $breadcrumb_text{'search'} = 'Enroll a student';
         }
-        $breadcrumb_text{'userpicked'} = 'Select a user',
-        $breadcrumb_text{'modify'} = 'Set section/dates',
+        $breadcrumb_text{'userpicked'} = 'Select a user';
+        $breadcrumb_text{'modify'} = 'Set section/dates';
     } elsif ($env{'form.action'} eq 'accesslogs') {
         $breadcrumb_text{'search'} = 'View access logs for a user';
-        $breadcrumb_text{'userpicked'} = 'Select a user',
-        $breadcrumb_text{'activity'} = 'Activity',
+        $breadcrumb_text{'userpicked'} = 'Select a user';
+        $breadcrumb_text{'activity'} = 'Activity';
+    } elsif (($env{'form.action'} eq 'singleuser') && ($context eq 'domain') &&
+             (!&Apache::lonnet::allowed('mau',$domain))) {
+        $breadcrumb_text{'search'} = "View user's roles";
+        $breadcrumb_text{'userpicked'} = 'Select a user';
+        $breadcrumb_text{'modify'} = 'User roles';
     } else {
         $breadcrumb_text{'search'} = 'Create/modify a user';
-        $breadcrumb_text{'userpicked'} = 'Select a user',
-        $breadcrumb_text{'modify'} = 'Set user role',
+        $breadcrumb_text{'userpicked'} = 'Select a user';
+        $breadcrumb_text{'modify'} = 'Set user role';
     }
     return %breadcrumb_text;
 }
@@ -1825,7 +1809,7 @@ sub display_existing_roles {
         if ($active) {
             next unless($showall || $showactive);
         } else {
-            next unless($showall || $showexpired); 
+            next unless($showall || $showexpired);
         }
 # Is this a custom role? Get role owner and title.
         my ($croleudom,$croleuname,$croletitle)=
@@ -1970,7 +1954,7 @@ sub display_existing_roles {
             } else {
                 $row.='&nbsp;';
             }
-            $row.= '</td>'; 
+            $row.= '</td>';
         }
         my $plaintext='';
         if (!$croletitle) {
@@ -2166,11 +2150,20 @@ sub new_domain_roles {
     '<th>'.&mt('Start').'</th><th>'.&mt('End').'</th>'.
     &Apache::loncommon::end_data_table_header_row();
     my @allroles = &Apache::lonuserutils::roles_by_context('domain');
+    my $uprimary = &Apache::lonnet::domain($env{'request.role.domain'},'primary');
+    my $uintdom = &Apache::lonnet::internet_dom($uprimary);
     foreach my $thisdomain (sort(&Apache::lonnet::all_domains())) {
         foreach my $role (@allroles) {
             next if ($role eq 'ad');
             next if (($role eq 'au') && ($ccdomain ne $thisdomain));
             if (&Apache::lonnet::allowed('c'.$role,$thisdomain)) {
+               if ($role eq 'dc') {
+                   unless ($thisdomain eq $env{'request.role.domain'}) {
+                       my $domprim = &Apache::lonnet::domain($thisdomain,'primary');
+                       my $intdom = &Apache::lonnet::internet_dom($domprim);
+                       next unless ($uintdom eq $intdom);
+                   }
+               }
                my $plrole=&Apache::lonnet::plaintext($role);
                my %lt=&Apache::lonlocal::texthash(
                     'ssd'  => "Set Start Date",
@@ -2212,7 +2205,7 @@ sub user_authentication {
                    'ld'    => "Login Data"
     );
     # Check for a bad authentication type
-    if ($currentauth !~ /^(krb4|krb5|unix|internal|localauth):/) {
+    if ($currentauth !~ /^(krb4|krb5|unix|internal|localauth|lti):/) {
         # bad authentication scheme
         if (&Apache::lonnet::allowed('mau',$ccdomain)) {
             &initialize_authen_forms($ccdomain,$formname);
@@ -2283,7 +2276,7 @@ ENDBADAUTH
                         $result = &mt('Currently Kerberos authenticated, Version [_1].',$krbver);
                     } else {
                         $result = &mt('Currently Kerberos authenticated with domain [_1] Version [_2].',
-                                      $krbver,$krbrealm);
+                                      $krbrealm,$krbver);
                     }
                 } elsif ($currentauth =~ /^internal:/) {
                     $result = &mt('Currently internally authenticated.');
@@ -2291,6 +2284,8 @@ ENDBADAUTH
                     $result = &mt('Currently using local (institutional) authentication.');
                 } elsif ($currentauth =~ /^unix:/) {
                     $result = &mt('Currently Filesystem Authenticated.');
+                } elsif ($currentauth =~ /^lti:/) {
+                    $result = &mt('Currently LTi authenticated.');
                 }
                 $outcome = '<h3>'.$lt{'ld'}.'</h3>'.
                            &Apache::loncommon::start_data_table().
@@ -2329,6 +2324,9 @@ sub modify_login_block {
         if ($can_assign{'loc'}) {
             push(@authform_others,$authformloc);
         }
+        if ($can_assign{'lti'}) {
+            push(@authform_others,$authformlti);
+        }
         if (($can_assign{'krb4'}) || ($can_assign{'krb5'})) {
             $show_override_msg = 1;
         }
@@ -2340,6 +2338,9 @@ sub modify_login_block {
         if ($can_assign{'loc'}) {
             push(@authform_others,$authformloc);
         }
+        if ($can_assign{'lti'}) {
+            push(@authform_others,$authformlti);
+        }
         if ($can_assign{'int'}) {
             $show_override_msg = 1;
         }
@@ -2354,6 +2355,9 @@ sub modify_login_block {
         if ($can_assign{'loc'}) {
             push(@authform_others,$authformloc);
         }
+        if ($can_assign{'lti'}) {
+            push(@authform_others,$authformlti);
+        }
         if ($can_assign{'fsys'}) {
             $show_override_msg = 1;
         }
@@ -2365,9 +2369,23 @@ sub modify_login_block {
         if ($can_assign{'int'}) {
             push(@authform_others,$authformint);
         }
+        if ($can_assign{'lti'}) {
+            push(@authform_others,$authformlti);
+        }
         if ($can_assign{'loc'}) {
             $show_override_msg = 1;
         }
+    } elsif ($currentauth=~/^lti:/) {
+        $authformcurrent=$authformlti;
+        if (($can_assign{'krb4'}) || ($can_assign{'krb5'})) {
+            push(@authform_others,$authformkrb);
+        }
+        if ($can_assign{'int'}) {
+            push(@authform_others,$authformint);
+        }
+        if ($can_assign{'loc'}) {
+            push(@authform_others,$authformloc);
+        }
     }
     if ($show_override_msg) {
         $authformcurrent = '<table><tr><td colspan="3">'.$authformcurrent.
@@ -2383,7 +2401,7 @@ sub modify_login_block {
 
 sub personal_data_display {
     my ($ccuname,$ccdomain,$newuser,$context,$inst_results,$rolesarray,
-        $now,$captchaform,$emailusername,$usertype) = @_;
+        $now,$captchaform,$emailusername,$usertype,$usernameset,$condition,$excluded) = @_;
     my ($output,%userenv,%canmodify,%canmodify_status);
     my @userinfo = ('firstname','middlename','lastname','generation',
                     'permanentemail','id');
@@ -2410,6 +2428,7 @@ sub personal_data_display {
                 'inststatus'     => "Affiliation",
                 'email'          => 'E-mail address',
                 'valid'          => 'Validation',
+                'username'       => 'Username',
     );
 
     %canmodify_status =
@@ -2428,7 +2447,7 @@ sub personal_data_display {
             if (ref($emailusername) eq 'HASH') {
                 if (ref($emailusername->{$usertype}) eq 'HASH') {
                     my ($infofields,$infotitles) = &Apache::loncommon::emailusername_info();
-                    @userinfo = ();          
+                    @userinfo = ();
                     if ((ref($infofields) eq 'ARRAY') && (ref($infotitles) eq 'HASH')) {
                         foreach my $field (@{$infofields}) { 
                             if ($emailusername->{$usertype}->{$field}) {
@@ -2458,9 +2477,38 @@ sub personal_data_display {
     $output = '<h3>'.$lt{'pd'}.'</h3>'.
               &Apache::lonhtmlcommon::start_pick_box();
     if (($context eq 'selfcreate') && ($newuser eq 'email')) {
+        my $size = 25;
+        if ($condition) {
+            if ($condition =~ /^\@[^\@]+$/) {
+                $size = 10;
+            } else {
+                undef($condition);
+            }
+        } 
+        if ($excluded) {
+            unless ($excluded =~ /^\@[^\@]+$/) {
+                undef($condition);
+            }
+        }
         $output .= &Apache::lonhtmlcommon::row_title($lt{'email'}.'<b>*</b>',undef,
                                                      'LC_oddrow_value')."\n".
-                   '<input type="text" name="uname" size="25" value="" autocomplete="off" />';
+                   '<input type="text" name="uname" size="'.$size.'" value="" autocomplete="off" />';
+        if ($condition) {
+            $output .= $condition;
+        } elsif ($excluded) {
+            $output .= '<br /><span style="font-size: smaller">'.&mt('You must use an e-mail address that does not end with [_1]',
+                                                                     $excluded).'</span>';
+        }
+        if ($usernameset eq 'first') {
+            $output .= '<br /><span style="font-size: smaller">';
+            if ($condition) {
+                $output .= &mt('Your username in LON-CAPA will be the part of your e-mail address before [_1]',
+                                      $condition);
+            } else {
+                $output .= &mt('Your username in LON-CAPA will be the part of your e-mail address before the @');
+            }
+            $output .= '</span>';
+        }
         $rowcount ++;
         $output .= &Apache::lonhtmlcommon::row_closure(1);
         my $upassone = '<input type="password" name="upass'.$now.'" size="20" autocomplete="off" />';
@@ -2475,6 +2523,19 @@ sub personal_data_display {
                                                      'LC_oddrow_value')."\n".
                    $upasstwo.
                    &Apache::lonhtmlcommon::row_closure()."\n";
+        if ($usernameset eq 'free') {
+            my $onclick = "toggleUsernameDisp(this,'selfcreateusername');"; 
+            $output .= &Apache::lonhtmlcommon::row_title($lt{'username'},undef,'LC_oddrow_value')."\n".
+                       &mt('Use e-mail address: ').
+                       '<label><input type="radio" name="emailused" value="1" checked="checked" onclick="'.$onclick.'" />'.&mt('Yes').'</label>'."\n".
+                       ('&nbsp;'x2).
+                       '<label><input type="radio" name="emailused" value="0" onclick="'.$onclick.'" />'.&mt('No').'</label>'."\n".
+                       '<div id="selfcreateusername" style="display: none; font-size: smaller">'.
+                       '<br /><span class="LC_nobreak">'.&mt('Preferred username').
+                       '&nbsp;<input type="text" name="username" value="" size="20" autocomplete="off"/>'.
+                       '</span></div>'."\n".&Apache::lonhtmlcommon::row_closure(1);
+            $rowcount ++;
+        }
     }
     foreach my $item (@userinfo) {
         my $rowtitle = $lt{$item};
@@ -2689,7 +2750,7 @@ sub update_user_data {
                   $jsback."\n".
                   '// ]]>'."\n".
                   '</script>'."\n";
-    my %breadcrumb_text = &singleuser_breadcrumb($crstype);
+    my %breadcrumb_text = &singleuser_breadcrumb($crstype,$context,$env{'form.ccdomain'});
     push (@{$brcrum},
              {href => "javascript:backPage(document.userupdate)",
               text => $breadcrumb_text{'search'},
@@ -2706,6 +2767,10 @@ sub update_user_data {
     my $helpitem = 'Course_Change_Privileges';
     if ($env{'form.action'} eq 'singlestudent') {
         $helpitem = 'Course_Add_Student';
+    } elsif ($context eq 'author') {
+        $helpitem = 'Author_Change_Privileges';
+    } elsif ($context eq 'domain') {
+        $helpitem = 'Domain_Change_Privileges';
     }
     push(@{$brcrum}, 
             {href => "javascript:backPage(document.userupdate,'$env{'form.prevphase'}','modify')",
@@ -2779,6 +2844,9 @@ sub update_user_data {
 	$amode='localauth';
 	$genpwd=$env{'form.locarg'};
 	$genpwd=" " if (!$genpwd);
+    } elsif ($env{'form.login'} eq 'lti') {
+        $amode='lti';
+        $genpwd=" ";
     } elsif (($env{'form.login'} eq 'nochange') ||
              ($env{'form.login'} eq ''        )) { 
         # There is no need to tell the user we did not change what they
@@ -2798,7 +2866,7 @@ sub update_user_data {
     my (%alerts,%rulematch,%inst_results,%curr_rules);
     my @userinfo = ('firstname','middlename','lastname','generation','permanentemail','id');
     my @usertools = ('aboutme','blog','webdav','portfolio');
-    my @requestcourses = ('official','unofficial','community','textbook','placement');
+    my @requestcourses = ('official','unofficial','community','textbook','placement','lti');
     my @requestauthor = ('requestauthor');
     my ($othertitle,$usertypes,$types) = 
         &Apache::loncommon::sorted_inst_types($env{'form.ccdomain'});
@@ -2908,12 +2976,6 @@ sub update_user_data {
                                                     $newcustom{'requestauthor'},
                                                     \%changeHash,'requestauthor');
                 }
-                if (&Apache::lonnet::allowed('cdh',$env{'request.role.domain'})) {
-                    my @adds = &Apache::loncommon::get_env_multiple('form.adhocroleadd');
-                    if (&adhocrole_changes(\%changeHash)) {
-                        $changed{'adhocroles.'.$env{'request.role.domain'}} = $changeHash{'adhocroles.'.$env{'request.role.domain'}};
-                    }
-                }
             }
             if ($canmodify_status{'inststatus'}) {
                 if (exists($env{'form.inststatus'})) {
@@ -2977,8 +3039,7 @@ sub update_user_data {
              'requestcourses.community','requestcourses.textbook',
              'reqcrsotherdom.official','reqcrsotherdom.unofficial',
              'reqcrsotherdom.community','reqcrsotherdom.textbook',
-             'reqcrsotherdom.placement','requestauthor',
-             'adhocroles.'.$env{'request.role.domain'}],
+             'reqcrsotherdom.placement','requestauthor'],
               $env{'form.ccdomain'},$env{'form.ccuname'});
         my ($tmp) = keys(%userenv);
         if ($tmp =~ /^(con_lost|error)/i) { 
@@ -3117,7 +3178,6 @@ sub update_user_data {
                 &Apache::loncommon::default_quota($env{'form.ccdomain'},$oldinststatus,$name);
             ($newdefquota{$name},$newsettingstatus{$name}) = ($olddefquota{$name},$oldsettingstatus{$name});
         }
-        push(@disporder,'adhocroles');
         my %canshow;
         if (&Apache::lonnet::allowed('mpq',$env{'form.ccdomain'})) {
             $canshow{'quota'} = 1;
@@ -3136,9 +3196,6 @@ sub update_user_data {
         if (&Apache::lonnet::allowed('cau',$env{'form.ccdomain'})) {
             $canshow{'requestauthor'} = 1;
         }
-        if (&Apache::lonnet::allowed('cdh',$env{'request.role.domain'})) {
-            $canshow{'adhocroles'} = 1;
-        }
         my (%changeHash,%changed);
         if ($oldinststatus eq '') {
             $oldsettings{'inststatus'} = $othertitle; 
@@ -3252,14 +3309,6 @@ sub update_user_data {
                 &tool_changes('reqcrsotherdom',\@requestcourses,\%oldsettings,\%oldsettingstext,
                               \%userenv,\%changeHash,\%changed,\%newsettings,\%newsettingstext);
             }
-            if ($userenv{'adhocroles.'.$env{'request.role.domain'}}) {
-                $changeHash{'adhocroles.'.$env{'request.role.domain'}} = $userenv{'adhocroles.'.$env{'request.role.domain'}};
-            }
-            if (&adhocrole_changes(\%changeHash,\%userenv)) {
-                $changed{'adhocroles'} = 1;
-                $oldsettings{'adhocroles'} = $userenv{'adhocroles.'.$env{'request.role.domain'}};
-                $newsettings{'adhocroles'} = $changeHash{'adhocroles.'.$env{'request.role.domain'}};
-            }
         }
         foreach my $item (@userinfo) {
             if ($env{'form.c'.$item} ne $userenv{$item}) {
@@ -3283,7 +3332,7 @@ sub update_user_data {
                         foreach my $key (keys(%changed)) {
                             if (($key eq 'official') || ($key eq 'unofficial') ||
                                 ($key eq 'community') || ($key eq 'textbook') ||
-                                ($key eq 'placement')) {
+                                ($key eq 'placement') || ($key eq 'lti')) {
                                 $newenvhash{'environment.requestcourses.'.$key} =
                                     $changeHash{'requestcourses.'.$key};
                                 if ($changeHash{'requestcourses.'.$key}) {
@@ -3302,9 +3351,6 @@ sub update_user_data {
           &Apache::lonnet::usertools_access($env{'user.name'},$env{'user.domain'},
                                             $key,'reload','requestauthor');
                                 }
-                            } elsif ($key eq 'adhocroles') {
-                                $newenvhash{'adhocroles.'.$env{'request.role.domain'}} =
-                                    $changeHash{'adhocroles.'.$env{'request.role.domain'}};
                             } elsif ($key ne 'quota') {
                                 $newenvhash{'environment.tools.'.$key} = 
                                     $changeHash{'tools.'.$key};
@@ -3496,8 +3542,8 @@ sub display_userinfo {
          'community'      => 'Can Request Communities',
          'textbook'       => 'Can Request Textbook Courses',
          'placement'      => 'Can Request Placement Tests',
+         'lti'            => 'Can Request LTI Courses',
          'requestauthor'  => 'Can Request Author Role',
-         'adhocroles'     => 'Ad Hoc Roles Selectable via Helpdesk Role',
          'inststatus'     => "Affiliation",
          'prvs'           => 'Previous Value:',
          'chto'           => 'Changed To:'
@@ -3863,70 +3909,6 @@ sub tool_changes {
     return;
 }
 
-sub adhocrole_changes {
-    my ($changehashref,$userenv) = @_;
-    my @adds = &Apache::loncommon::get_env_multiple('form.adhocroleadd');
-    my @dels = &Apache::loncommon::get_env_multiple('form.adhocroledel');
-    my (@saved,@added,@alladhoc,$changed);
-    my $adhoc_key = 'adhocroles.'.$env{'request.role.domain'};
-    if (!$env{'form.makeuser'}) {
-        if (ref($userenv) eq 'HASH') {
-            my @current;
-            if ($userenv->{$adhoc_key}) {
-                @current = split(/,/,$userenv->{$adhoc_key});
-                if (@dels) {
-                    foreach my $curr (@current) {
-                        next if ($curr eq '');
-                        unless (grep(/\Q$curr\E$/,@dels)) {
-                            push(@saved,$curr);
-                        }
-                    }
-                    $changed = 1;
-                } else {
-                    @saved = @current;
-                }
-            }
-        }
-    }
-    if (@adds) {
-        my $confname = &Apache::lonnet::get_domainconfiguser($env{'request.role.domain'});
-        my %existing=&Apache::lonnet::dump('roles',$env{'request.role.domain'},
-                                           $confname,'rolesdef_');
-        foreach my $poss (@adds) {
-            if (exists($existing{'rolesdef_'.$poss})) {
-                push(@added,$poss);
-                $changed = 1;
-            }
-        }
-    }
-    if (@added) {
-        if (@saved) {
-            foreach my $add (@added) {
-                unless (grep(/^\Q$add\E$/,@saved)) {
-                    push(@alladhoc,$add);
-                }
-            }
-        } else {
-            push(@alladhoc,@added);
-        }
-    }
-    if (@saved) {
-        push(@alladhoc,@saved);
-    }
-    if (@alladhoc) {
-        my $adhocstr = join(',',sort(@alladhoc));
-        $changehashref->{$adhoc_key} = $adhocstr;
-    } elsif (@dels) {
-        &Apache::lonnet::del('environment',[$adhoc_key],$env{'form.ccdomain'},$env{'form.ccuname'});
-        delete($changehashref->{$adhoc_key});
-        if (($env{'form.ccdomain'} eq $env{'user.domain'}) &&
-            ($env{'form.ccuname'} eq $env{'user.name'})) {
-            &Apache::lonnet::delenv($adhoc_key);
-        }
-    }
-    return $changed;
-}
-
 sub update_roles {
     my ($r,$context,$showcredits) = @_;
     my $now=time;
@@ -4457,9 +4439,9 @@ sub build_roles {
 # ========================================================== Custom Role Editor
 
 sub custom_role_editor {
-    my ($r,$brcrum,$prefix) = @_;
+    my ($r,$context,$brcrum,$prefix,$permission) = @_;
     my $action = $env{'form.customroleaction'};
-    my $rolename; 
+    my ($rolename,$helpitem);
     if ($action eq 'new') {
         $rolename=$env{'form.newrolename'};
     } else {
@@ -4470,14 +4452,17 @@ sub custom_role_editor {
     if ($env{'request.course.id'}) {
         $crstype = &Apache::loncommon::course_type();
         $context = 'course';
+        $helpitem = 'Course_Editing_Custom_Roles';
     } else {
         $context = 'domain';
         $crstype = 'course';
+        $helpitem = 'Domain_Editing_Custom_Roles';
     }
 
     $rolename=~s/[^A-Za-z0-9]//gs;
     if (!$rolename || $env{'form.phase'} eq 'pickrole') {
-	&print_username_entry_form($r,undef,undef,undef,undef,$crstype,$brcrum);
+	&print_username_entry_form($r,$context,undef,undef,undef,$crstype,$brcrum,
+                                   $permission);
         return;
     }
 
@@ -4532,11 +4517,10 @@ sub custom_role_editor {
                text => "Edit custom role",
                faq  => 282,
                bug  => 'Instructor Interface',
-               help => 'Course_Editing_Custom_Roles'}
+               help => $helpitem}
               );
     my $args = { bread_crumbs          => $brcrum,
                  bread_crumbs_component => 'User Management'};
- 
     $r->print(&Apache::loncommon::start_page('Custom Role Editor',
                                              $head_script,$args).
               $body_top);
@@ -4560,11 +4544,11 @@ ENDCCF
 
 # ---------------------------------------------------------- Call to definerole
 sub set_custom_role {
-    my ($r,$context,$brcrum,$prefix) = @_;
+    my ($r,$context,$brcrum,$prefix,$permission) = @_;
     my $rolename=$env{'form.rolename'};
     $rolename=~s/[^A-Za-z0-9]//gs;
     if (!$rolename) {
-	&custom_role_editor($r,$brcrum,$prefix);
+	&custom_role_editor($r,$context,$brcrum,$prefix,$permission);
         return;
     }
     my ($jsback,$elements) = &crumb_utilities();
@@ -4573,6 +4557,10 @@ sub set_custom_role {
                  .$jsback."\n"
                  .'// ]]>'."\n"
                  .'</script>'."\n";
+    my $helpitem = 'Course_Editing_Custom_Roles';
+    if ($context eq 'domain') {
+        $helpitem = 'Domain_Editing_Custom_Roles';
+    }
     push(@{$brcrum},
         {href => "javascript:backPage(document.customresult,'pickrole','')",
          text => "Pick custom role",
@@ -4586,7 +4574,7 @@ sub set_custom_role {
          text => "Result",
          faq  => 282,
          bug  => 'Instructor Interface',
-         help => 'Course_Editing_Custom_Roles'},
+         help => $helpitem,}
         );
     my $args = { bread_crumbs           => $brcrum,
                  bread_crumbs_component => 'User Management'};
@@ -4657,7 +4645,8 @@ sub handler {
        $r->send_http_header;
        return OK;
     }
-    my ($context,$crstype);
+    my ($context,$crstype,$cid,$cnum,$cdom,$allhelpitems);
+
     if ($env{'request.course.id'}) {
         $context = 'course';
         $crstype = &Apache::loncommon::course_type();
@@ -4667,6 +4656,69 @@ sub handler {
         $context = 'domain';
     }
 
+    my ($permission,$allowed) =
+        &Apache::lonuserutils::get_permission($context,$crstype);
+
+    if ($allowed) {
+        my @allhelp;
+        if ($context eq 'course') {
+            $cid = $env{'request.course.id'};
+            $cdom = $env{'course.'.$cid.'.domain'};
+            $cnum = $env{'course.'.$cid.'.num'};
+
+            if ($permission->{'cusr'}) {
+                push(@allhelp,'Course_Create_Class_List');
+            }
+            if ($permission->{'view'} || $permission->{'cusr'}) {
+                push(@allhelp,('Course_Change_Privileges','Course_View_Class_List'));
+            }
+            if ($permission->{'custom'}) {
+                push(@allhelp,'Course_Editing_Custom_Roles');
+            }
+            if ($permission->{'cusr'}) {
+                push(@allhelp,('Course_Add_Student','Course_Drop_Student'));
+            }
+            unless ($permission->{'cusr_section'}) {
+                if (&Apache::lonnet::auto_run($cnum,$cdom) && (($permission->{'cusr'}) || ($permission->{'view'}))) {
+                    push(@allhelp,'Course_Automated_Enrollment');
+                }
+                if ($permission->{'selfenrolladmin'}) {
+                    push(@allhelp,'Course_Approve_Selfenroll');
+                }
+            }
+            if ($permission->{'grp_manage'}) {
+                push(@allhelp,'Course_Manage_Group');
+            }
+            if ($permission->{'view'} || $permission->{'cusr'}) {
+                push(@allhelp,'Course_User_Logs');
+            }
+        } elsif ($context eq 'author') {
+            push(@allhelp,('Author_Change_Privileges','Author_Create_Coauthor_List',
+                           'Author_View_Coauthor_List','Author_User_Logs'));
+        } else {
+            if ($permission->{'cusr'}) {
+                push(@allhelp,'Domain_Change_Privileges');
+                if ($permission->{'activity'}) {
+                    push(@allhelp,'Domain_User_Access_Logs');
+                }
+                push(@allhelp,('Domain_Create_Users','Domain_View_Users_List'));
+                if ($permission->{'custom'}) {
+                    push(@allhelp,'Domain_Editing_Custom_Roles');
+                }
+                push(@allhelp,('Domain_Role_Approvals','Domain_Username_Approvals','Domain_Change_Logs'));
+            } elsif ($permission->{'view'}) {
+                push(@allhelp,'Domain_View_Privileges');
+                if ($permission->{'activity'}) {
+                    push(@allhelp,'Domain_User_Access_Logs');
+                }
+                push(@allhelp,('Domain_View_Users_List','Domain_Change_Logs'));
+            }
+        }
+        if (@allhelp) {
+            $allhelpitems = join(',',@allhelp);
+        }
+    }
+
     &Apache::loncommon::get_unprocessed_cgi($ENV{'QUERY_STRING'},
         ['action','state','callingform','roletype','showrole','bulkaction','popup','phase',
          'username','domain','srchterm','srchdomain','srchin','srchby','srchtype','queue']);
@@ -4677,13 +4729,9 @@ sub handler {
     if (($env{'form.action'} ne 'dateselect') && ($env{'form.action'} ne 'displayuserreq')) {
         $brcrum = [{href=>"/adm/createuser",
                     text=>"User Management",
-                    help=>'Course_Create_Class_List,Course_Change_Privileges,Course_View_Class_List,Course_Editing_Custom_Roles,Course_Add_Student,Course_Drop_Student,Course_Automated_Enrollment,Course_Self_Enrollment,Course_Manage_Group'}
+                    help=>$allhelpitems}
                   ];
     }
-    #SD Following files not added to help, because the corresponding .tex-files seem to
-    #be missing: Course_Approve_Selfenroll,Course_User_Logs,
-    my ($permission,$allowed) = 
-        &Apache::lonuserutils::get_permission($context,$crstype);
     if (!$allowed) {
         if ($context eq 'course') {
             $r->internal_redirect('/adm/viewclasslist');
@@ -4715,10 +4763,16 @@ sub handler {
         $r->print(&header(undef,$args));
         $r->print(&print_main_menu($permission,$context,$crstype));
     } elsif ($env{'form.action'} eq 'upload' && $permission->{'cusr'}) {
+        my $helpitem = 'Course_Create_Class_List';
+        if ($context eq 'author') {
+            $helpitem = 'Author_Create_Coauthor_List';
+        } elsif ($context eq 'domain') {
+            $helpitem = 'Domain_Create_Users';
+        }
         push(@{$brcrum},
               { href => '/adm/createuser?action=upload&state=',
                 text => 'Upload Users List',
-                help => 'Course_Create_Class_List',
+                help => $helpitem,
               });
         $bread_crumbs_component = 'Upload Users List';
         $args = {bread_crumbs           => $brcrum,
@@ -4730,16 +4784,41 @@ sub handler {
         if (! exists($env{'form.state'})) {
             &Apache::lonuserutils::print_first_users_upload_form($r,$context);
         } elsif ($env{'form.state'} eq 'got_file') {
-            &Apache::lonuserutils::print_upload_manager_form($r,$context,$permission,
-                                                             $crstype,$showcredits);
+            my $result = 
+                &Apache::lonuserutils::print_upload_manager_form($r,$context,
+                                                                 $permission,
+                                                                 $crstype,$showcredits);
+            if ($result eq 'missingdata') {
+                delete($env{'form.state'});
+                &Apache::lonuserutils::print_first_users_upload_form($r,$context);
+            }
         } elsif ($env{'form.state'} eq 'enrolling') {
             if ($env{'form.datatoken'}) {
-                &Apache::lonuserutils::upfile_drop_add($r,$context,$permission,
-                                                       $showcredits);
+                my $result = &Apache::lonuserutils::upfile_drop_add($r,$context,
+                                                                    $permission,
+                                                                    $showcredits);
+                if ($result eq 'missingdata') {
+                    delete($env{'form.state'});
+                    &Apache::lonuserutils::print_first_users_upload_form($r,$context);
+                } elsif ($result eq 'invalidhome') {
+                    $env{'form.state'} = 'got_file';
+                    delete($env{'form.lcserver'});
+                    my $result =
+                        &Apache::lonuserutils::print_upload_manager_form($r,$context,$permission,
+                                                                         $crstype,$showcredits);
+                    if ($result eq 'missingdata') {
+                        delete($env{'form.state'});
+                        &Apache::lonuserutils::print_first_users_upload_form($r,$context);
+                    }
+                }
+            } else {
+                delete($env{'form.state'});
+                &Apache::lonuserutils::print_first_users_upload_form($r,$context);
             }
         } else {
             &Apache::lonuserutils::print_first_users_upload_form($r,$context);
         }
+        $r->print('</form>');
     } elsif (((($env{'form.action'} eq 'singleuser') || ($env{'form.action'}
               eq 'singlestudent')) && ($permission->{'cusr'})) ||
              (($env{'form.action'} eq 'singleuser') && ($permission->{'view'})) ||
@@ -4763,7 +4842,7 @@ sub handler {
                        .'</span>';
                     $env{'form.phase'} = '';
                     &print_username_entry_form($r,$context,$response,$srch,undef,
-                                               $crstype,$brcrum,$showcredits);
+                                               $crstype,$brcrum,$permission);
                 } else {
                     my $ccuname =&LONCAPA::clean_username($srch->{'srchterm'});
                     my $ccdomain=&LONCAPA::clean_domain($srch->{'srchdomain'});
@@ -4808,7 +4887,8 @@ sub handler {
                             #    }
                             #}
                             &print_username_entry_form($r,$context,$response,$srch,
-                                                       $forcenewuser,$crstype,$brcrum);
+                                                       $forcenewuser,$crstype,$brcrum,
+                                                       $permission);
                         } else {
                             &print_useraccesslogs_display($r,$ccuname,$ccdomain,$permission,$brcrum);
                         }
@@ -4825,7 +4905,8 @@ sub handler {
                 } else {
                     $env{'form.phase'} = '';
                     &print_username_entry_form($r,$context,$response,$srch,
-                                               $forcenewuser,$crstype,$brcrum);
+                                               $forcenewuser,$crstype,$brcrum,
+                                               $permission);
                 }
             } elsif ($env{'form.phase'} eq 'userpicked') {
                 my $ccuname = &LONCAPA::clean_username($env{'form.seluname'});
@@ -4846,14 +4927,14 @@ sub handler {
             &update_user_data($r,$context,$crstype,$brcrum,$showcredits);
         } else {
             &print_username_entry_form($r,$context,undef,$srch,undef,$crstype,
-                                       $brcrum);
+                                       $brcrum,$permission);
         }
     } elsif ($env{'form.action'} eq 'custom' && $permission->{'custom'}) {
         my $prefix;
         if ($env{'form.phase'} eq 'set_custom_roles') {
-            &set_custom_role($r,$context,$brcrum,$prefix);
+            &set_custom_role($r,$context,$brcrum,$prefix,$permission);
         } else {
-            &custom_role_editor($r,$brcrum,$prefix);
+            &custom_role_editor($r,$context,$brcrum,$prefix,$permission);
         }
     } elsif (($env{'form.action'} eq 'processauthorreq') &&
              ($permission->{'cusr'}) && 
@@ -4959,56 +5040,92 @@ sub handler {
                             unless ($usertype) {
                                 $usertype = 'default';
                             }
+                            my ($showstatus,$showemail,$pickstart);
+                            my $numextras = 0;
+                            my ($othertitle,$usertypes,$types) = &Apache::loncommon::sorted_inst_types($dom);
+                            if ((ref($types) eq 'ARRAY') && (@{$types} > 0)) {
+                                if (ref($usertypes) eq 'HASH') {
+                                    if ($usertypes->{$usertype}) {
+                                        $showstatus = $usertypes->{$usertype};
+                                    } else {
+                                        $showstatus = $othertitle;
+                                    }
+                                    if ($showstatus) {
+                                        $numextras ++;
+                                    }
+                                }
+                            }
+                            if (($info{$uname}{'email'} ne '') && ($info{$uname}{'email'} ne $uname)) {
+                                $showemail = $info{$uname}{'email'};
+                                $numextras ++;
+                            }
                             if (ref($domconfig{'usercreation'}{'cancreate'}{'emailusername'}{$usertype}) eq 'HASH') {
                                 if ((ref($infofields) eq 'ARRAY') && (ref($infotitles) eq 'HASH')) {
+                                    $pickstart = 1;
                                     $r->print('<div>'.&Apache::lonhtmlcommon::start_pick_box());
-                                    my ($num,$count,$showstatus);
+                                    my ($num,$count);
                                     $count = scalar(keys(%{$domconfig{'usercreation'}{'cancreate'}{'emailusername'}{$usertype}}));
-                                    unless ($usertype eq 'default') {
-                                        my ($othertitle,$usertypes,$types) = 
-                                            &Apache::loncommon::sorted_inst_types($dom);
-                                        if (ref($usertypes) eq 'HASH') {
-                                            if ($usertypes->{$usertype}) {
-                                                $showstatus = $usertypes->{$usertype};
-                                                $count ++;
-                                            }
-                                        }
-                                    }
+                                    $count += $numextras;
                                     foreach my $field (@{$infofields}) {
                                         next unless ($domconfig{'usercreation'}{'cancreate'}{'emailusername'}{$usertype}{$field});
                                         next unless ($infotitles->{$field});
                                         $r->print(&Apache::lonhtmlcommon::row_title($infotitles->{$field}).
                                                   $info{$uname}{$field});
                                         $num ++;
-                                        if ($count == $num) {
-                                            $r->print(&Apache::lonhtmlcommon::row_closure(1));
-                                        } else {
+                                        unless ($count == $num) {
                                             $r->print(&Apache::lonhtmlcommon::row_closure());
                                         }
                                     }
-                                    if ($showstatus) {
-                                        $r->print(&Apache::lonhtmlcommon::row_title(&mt('Status type (self-reported)')).
-                                                  $showstatus.
-                                                  &Apache::lonhtmlcommon::row_closure(1));
+                                }
+                            }
+                            if ($numextras) {
+                                unless ($pickstart) {
+                                    $r->print('<div>'.&Apache::lonhtmlcommon::start_pick_box());
+                                    $pickstart = 1;
+                                }
+                                if ($showemail) {
+                                    my $closure = '';
+                                    unless ($showstatus) {
+                                        $closure = 1;
                                     }
-                                    $r->print(&Apache::lonhtmlcommon::end_pick_box().'</div>');
+                                    $r->print(&Apache::lonhtmlcommon::row_title(&mt('E-mail address')).
+                                              $showemail.
+                                              &Apache::lonhtmlcommon::row_closure($closure));
+                                }
+                                if ($showstatus) {
+                                    $r->print(&Apache::lonhtmlcommon::row_title(&mt('Status type[_1](self-reported)','<br />')).
+                                              $showstatus.
+                                              &Apache::lonhtmlcommon::row_closure(1));
                                 }
                             }
+                            if ($pickstart) { 
+                                $r->print(&Apache::lonhtmlcommon::end_pick_box().'</div>');
+                            } else {
+                                $r->print('<div>'.&mt('No information to display for this account request.').'</div>');
+                            }
+                        } else {
+                            $r->print('<div>'.&mt('No information available for this account request.').'</div>');
                         }
                     }
                 }
             }
-            $r->print(&close_popup_form());
         }
+        $r->print(&close_popup_form());
     } elsif (($env{'form.action'} eq 'listusers') && 
              ($permission->{'view'} || $permission->{'cusr'})) {
+        my $helpitem = 'Course_View_Class_List';
+        if ($context eq 'author') {
+            $helpitem = 'Author_View_Coauthor_List';
+        } elsif ($context eq 'domain') {
+            $helpitem = 'Domain_View_Users_List';
+        }
         if ($env{'form.phase'} eq 'bulkchange') {
             push(@{$brcrum},
                     {href => '/adm/createuser?action=listusers',
                      text => "List Users"},
                     {href => "/adm/createuser",
                      text => "Result",
-                     help => 'Course_View_Class_List'});
+                     help => $helpitem});
             $bread_crumbs_component = 'Update Users';
             $args = {bread_crumbs           => $brcrum,
                      bread_crumbs_component => $bread_crumbs_component};
@@ -5025,7 +5142,7 @@ sub handler {
             push(@{$brcrum},
                     {href => '/adm/createuser?action=listusers',
                      text => "List Users",
-                     help => 'Course_View_Class_List'});
+                     help => $helpitem});
             $bread_crumbs_component = 'List Users';
             $args = {bread_crumbs           => $brcrum,
                      bread_crumbs_component => $bread_crumbs_component};
@@ -5106,9 +5223,6 @@ sub handler {
         }
     } elsif ($env{'form.action'} eq 'selfenroll') {
         if ($permission->{selfenrolladmin}) {
-            my $cid = $env{'request.course.id'};
-            my $cdom = $env{'course.'.$cid.'.domain'};
-            my $cnum = $env{'course.'.$cid.'.num'};
             my %currsettings = (
                 selfenroll_types              => $env{'course.'.$cid.'.internal.selfenroll_types'},
                 selfenroll_registered         => $env{'course.'.$cid.'.internal.selfenroll_registered'},
@@ -5154,21 +5268,18 @@ sub handler {
             push(@{$brcrum},
                      {href => '/adm/createuser?action=selfenrollqueue',
                       text => 'Enrollment requests',
-                      help => 'Course_Self_Enrollment'});
+                      help => 'Course_Approve_Selfenroll'});
             $bread_crumbs_component = 'Enrollment requests';
             if ($env{'form.state'} eq 'done') {
                 push(@{$brcrum},
                          {href => '/adm/createuser?action=selfenrollqueue',
                           text => 'Result',
-                          help => 'Course_Self_Enrollment'});
+                          help => 'Course_Approve_Selfenroll'});
                 $bread_crumbs_component = 'Enrollment result';
             }
             $args = { bread_crumbs           => $brcrum,
                       bread_crumbs_component => $bread_crumbs_component};
             $r->print(&header(undef,$args));
-            my $cid = $env{'request.course.id'};
-            my $cdom = $env{'course.'.$cid.'.domain'};
-            my $cnum = $env{'course.'.$cid.'.num'};
             my $coursedesc = $env{'course.'.$cid.'.description'};
             if (!exists($env{'form.state'})) {
                 $r->print('<h3>'.&mt('Pending enrollment requests').'</h3>'."\n");
@@ -5177,7 +5288,7 @@ sub handler {
             } elsif ($env{'form.state'} eq 'done') {
                 $r->print('<h3>'.&mt('Enrollment request processing').'</h3>'."\n");
                 $r->print(&Apache::loncoursequeueadmin::update_request_queue($context,
-                               $cdom,$cnum,$coursedesc));
+                              $cdom,$cnum,$coursedesc));
             }
         } else {
             $r->print(&header(undef,{'no_nav_bar' => 1}).
@@ -5190,6 +5301,21 @@ sub handler {
             $r->print(&header(undef,{'no_nav_bar' => 1}).
                      '<span class="LC_error">'.&mt('You do not have permission to view change logs').'</span>');
         }
+    } elsif ($env{'form.action'} eq 'helpdesk') {
+        if (($permission->{'owner'}) || ($permission->{'co-owner'})) {
+            if ($env{'form.state'} eq 'process') {
+                if ($permission->{'owner'}) {
+                    &update_helpdeskaccess($r,$permission,$brcrum);
+                } else {
+                    &print_helpdeskaccess_display($r,$permission,$brcrum);
+                }
+            } else {
+                &print_helpdeskaccess_display($r,$permission,$brcrum);
+            }
+        } else {
+            $r->print(&header(undef,{'no_nav_bar' => 1}).
+                      '<span class="LC_error">'.&mt('You do not have permission to view helpdesk access').'</span>');
+        }
     } else {
         $bread_crumbs_component = 'User Management';
         $args = { bread_crumbs           => $brcrum,
@@ -5443,9 +5569,8 @@ sub print_main_menu {
                 );
   if ($linkcontext eq 'domain') {
       unless ($permission->{'cusr'}) {
-          $links{'domain'}{'singleuser'} = 'View a User'; 
+          $links{'domain'}{'singleuser'} = 'View a User';
           $linktitles{'domain'}{'singleuser'} = 'View information about a user in the domain';
-          
       }
   } elsif ($linkcontext eq 'course') {
       unless ($permission->{'cusr'}) {
@@ -5506,7 +5631,7 @@ sub print_main_menu {
             {
              linktext => 'User Access Log',
              icon => 'document-properties.png',
-             #help => 'User_Access_Logs',
+             #help => 'Domain_User_Access_Logs',
              url => '/adm/createuser?action=accesslogs',
              permission => $permission->{'activity'},
              linktitle => 'View user access log.',
@@ -5602,7 +5727,15 @@ sub print_main_menu {
             },
         );
         push(@{ $menu[2]->{items} }, #Category: Administration
-            {    
+            {
+             linktext => 'Helpdesk Access',
+             icon => 'helpdesk-access.png',
+             #help => 'Course_Helpdesk_Access',
+             url => '/adm/createuser?action=helpdesk',
+             permission => ($permission->{'owner'} || $permission->{'co-owner'}),
+             linktitle => 'Helpdesk access options',
+            },
+            {
              linktext => 'Custom Roles',
              icon => 'emblem-photos.png',
              #help => 'Course_Editing_Custom_Roles',
@@ -5847,12 +5980,13 @@ function validate_types(form) {
 }
 
 function check_types(num,countfail,needaction) {
-    var typeidx = getIndexByName('selfenroll_types_'+num);
+    var boxname = 'selfenroll_types_'+num;
+    var typeidx = getIndexByName(boxname);
     var count = 0;
     if (typeidx != -1) {
-        if (document.$formname.elements[typeidx].length) {
-            for (var k=0; k<document.$formname.elements[typeidx].length; k++) {
-                if (document.$formname.elements[typeidx][k].checked) {
+        if (document.$formname.elements[boxname].length) {
+            for (var k=0; k<document.$formname.elements[boxname].length; k++) {
+                if (document.$formname.elements[boxname][k].checked) {
                     count ++;
                 }
             }
@@ -6073,10 +6207,11 @@ ENDSCRIPT
                 } elsif ($curr_types eq '') {
                     $add_domtitle = &mt('Users in other domain:');
                 }
+                my ($trusted,$untrusted) = &Apache::lonnet::trusted_domains('enroll',$cdom);
                 $output .= &Apache::loncommon::start_data_table_row()
                            .'<td colspan="2"><span class="LC_nobreak">'.$add_domtitle.'</span><br />'
                            .&Apache::loncommon::select_dom_form('','selfenroll_newdom',
-                                                                $includeempty,$showdomdesc,'','','',$readonly)
+                                                                $includeempty,$showdomdesc,'',$trusted,$untrusted,$readonly)
                            .'<input type="hidden" name="selfenroll_types_total" value="'.$num.'" />'
                            .'</td>'.&Apache::loncommon::end_data_table_row()
                            .&Apache::loncommon::end_data_table();
@@ -6191,7 +6326,7 @@ ENDSCRIPT
             } elsif ($item eq 'approval') {
                 my ($currnotified,$currapproval,%appchecked);
                 my %selfdescs = &Apache::lonuserutils::selfenroll_default_descs();
-                if (ref($currsettings) eq 'HASH') { 
+                if (ref($currsettings) eq 'HASH') {
                     $currnotified = $currsettings->{'selfenroll_notifylist'};
                     $currapproval = $currsettings->{'selfenroll_approval'};
                 }
@@ -6615,6 +6750,10 @@ sub print_userchangelogs_display {
     my $helpitem;
     if ($context eq 'course') {
         $helpitem = 'Course_User_Logs';
+    } elsif ($context eq 'domain') {
+        $helpitem = 'Domain_Role_Logs';
+    } elsif ($context eq 'author') {
+        $helpitem = 'Author_User_Logs';
     }
     push (@{$brcrum},
              {href => '/adm/createuser?action=changelogs',
@@ -6725,7 +6864,7 @@ ENDSCRIPT
             }
         }
         if (($context eq 'course') && ($viewablesec ne '')) {
-            next if ($roleslog{$id}{'logentry'}{'section'} ne $viewablesec); 
+            next if ($roleslog{$id}{'logentry'}{'section'} ne $viewablesec);
         }
         $count ++;
         next if ($count < $minshown);
@@ -6814,30 +6953,39 @@ sub print_useraccesslogs_display {
     my $form = 'document.accesslog';
 
 # set breadcrumbs
-    my %breadcrumb_text = &singleuser_breadcrumb();
-    push (@{$brcrum},
-        {href => "javascript:backPage($form)",
-         text => $breadcrumb_text{'search'}});
-    my (@prevphases,$prevphasestr);
-    if ($env{'form.prevphases'}) {
-        @prevphases = split(/,/,$env{'form.prevphases'});
-        $prevphasestr = $env{'form.prevphases'};
-    }
-    if (($env{'form.phase'} eq 'userpicked') || (grep(/^userpicked$/,@prevphases))) {
-        push(@{$brcrum},
-              {href => "javascript:backPage($form,'get_user_info','select')",
-               text => $breadcrumb_text{'userpicked'}});
-        if ($env{'form.phase'} eq 'userpicked') {
-            $prevphasestr = 'userpicked';
+    my %breadcrumb_text = &singleuser_breadcrumb('','domain',$udom);
+    my $prevphasestr;
+    if ($env{'form.popup'}) {
+        $brcrum = [];
+    } else {
+        push (@{$brcrum},
+            {href => "javascript:backPage($form)",
+             text => $breadcrumb_text{'search'}});
+        my @prevphases;
+        if ($env{'form.prevphases'}) {
+            @prevphases = split(/,/,$env{'form.prevphases'});
+            $prevphasestr = $env{'form.prevphases'};
+        }
+        if (($env{'form.phase'} eq 'userpicked') || (grep(/^userpicked$/,@prevphases))) {
+            push(@{$brcrum},
+                  {href => "javascript:backPage($form,'get_user_info','select')",
+                   text => $breadcrumb_text{'userpicked'}});
+            if ($env{'form.phase'} eq 'userpicked') {
+                $prevphasestr = 'userpicked';
+            }
         }
     }
     push(@{$brcrum},
              {href => '/adm/createuser?action=accesslogs',
               text => 'User access logs',
-              help => 'User_Access_Logs'});
+              help => 'Domain_User_Access_Logs'});
     my $bread_crumbs_component = 'User Access Logs';
     my $args = { bread_crumbs           => $brcrum,
                  bread_crumbs_component => 'User Management'};
+    if ($env{'form.popup'}) {
+        $args->{'no_nav_bar'} = 1;
+        $args->{'bread_crumbs_nomenu'} = 1;
+    }
 
 # set javascript
     my ($jsback,$elements) = &crumb_utilities();
@@ -6862,8 +7010,12 @@ ENDSCRIPT
     unless ($permission->{'activity'}) {
         $r->print('<p class="LC_warning">'
                  .&mt('You do not have rights to display user access logs.')
-                 .'</p>'
-                 .&earlyout_accesslog_form($formname,$prevphasestr,$udom));
+                 .'</p>');
+        if ($env{'form.popup'}) {
+            $r->print('<p><a href="javascript:window.close()">'.&mt('Close window').'</a></p>');
+        } else {
+            $r->print(&earlyout_accesslog_form($formname,$prevphasestr,$udom));
+        }
         return;
     }
 
@@ -6883,6 +7035,24 @@ ENDSCRIPT
         return;
     }
 
+    if (&Apache::lonnet::privileged($uname,$udom,
+                                    [$env{'request.role.domain'}],['dc','su'])) {
+        unless (&Apache::lonnet::privileged($env{'user.name'},$env{'user.domain'},
+                                            [$env{'request.role.domain'}],['dc','su'])) {
+            $r->print('<p class="LC_warning">'
+                 .&mt('You need to be a privileged user to display user access logs for [_1]',
+                      &Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($uname,$udom),
+                                                         $uname,$udom))
+                 .'</p>');
+            if ($env{'form.popup'}) {
+                $r->print('<p><a href="javascript:window.close()">'.&mt('Close window').'</a></p>');
+            } else {
+                $r->print(&earlyout_accesslog_form($formname,$prevphasestr,$udom));
+            }
+            return;
+        }
+    }
+
 # set defaults
     my $now = time();
     my $defstart = $now - (7*24*3600);
@@ -6929,8 +7099,10 @@ ENDSCRIPT
     my ($nav_script,$nav_links);
 
 # table header
-    my $tableheader =
-        &Apache::loncommon::start_data_table_header_row()
+    my $tableheader = '<h3>'.
+        &mt('User access logs for: [_1]',
+            &Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($uname,$udom),$uname,$udom)).'</h3>'
+       .&Apache::loncommon::start_data_table_header_row()
        .'<th>&nbsp;</th>'
        .'<th>'.&mt('When').'</th>'
        .'<th>'.&mt('HostID').'</th>'
@@ -6967,7 +7139,7 @@ ENDSCRIPT
                 $showntableheader = 1;
             }
             my ($shown,$extra);
-            my ($event,$data) = split(/\s+/,&unescape($event));
+            my ($event,$data) = split(/\s+/,&unescape($event),2);
             if ($event eq 'Role') {
                 my ($rolecode,$extent) = split(/\./,$data,2);
                 next if ($extent eq '');
@@ -7019,8 +7191,17 @@ ENDSCRIPT
                 $shown = &mt('Role selection: [_1]',$rolename);
             } else {
                 $shown = &mt($event);
-                if ($data ne '') {
-                   $extra = &mt('Client IP address: [_1]',$data);
+                if ($data =~ /^webdav/) {
+                    my ($path,$clientip) = split(/\s+/,$data,2);
+                    $path =~ s/^webdav//;
+                    if ($clientip ne '') {
+                        $extra = &mt('Client IP address: [_1]',$clientip);
+                    }
+                    if ($path ne '') {
+                        $shown .= ' '.&mt('(WebDAV access to [_1])',$path);
+                    }
+                } elsif ($data ne '') {
+                    $extra = &mt('Client IP address: [_1]',$data);
                 }
             }
             $r->print(
@@ -7043,6 +7224,10 @@ ENDSCRIPT
                  .'</p>');
     }
 
+    if ($env{'form.popup'} == 1) {
+        $r->print('<input type="hidden" name="popup" value="1" />'."\n");
+    }
+
     # Form Footer
     $r->print(
         '<input type="hidden" name="currstate" value="" />'
@@ -7125,7 +7310,7 @@ sub activity_display_filter {
     # Update Display button
     $output .= '<p>'
               .'<input type="submit" value="'.&mt('Update Display').'" />'
-              .'</p>';
+              .'</p><hr />';
     return $output;
 }
 
@@ -7302,6 +7487,988 @@ sub rolechg_contexts {
     return %lt;
 }
 
+sub print_helpdeskaccess_display {
+    my ($r,$permission,$brcrum) = @_;
+    my $formname = 'helpdeskaccess';
+    my $helpitem = 'Course_Helpdesk_Access';
+    push (@{$brcrum},
+             {href => '/adm/createuser?action=helpdesk',
+              text => 'Helpdesk Access',
+              help => $helpitem});
+    my $bread_crumbs_component = 'Helpdesk Staff Access';
+    my $args = { bread_crumbs           => $brcrum,
+                 bread_crumbs_component => $bread_crumbs_component};
+
+    my $cdom = $env{'course.'.$env{'request.course.id'}.'.domain'};
+    my $cnum = $env{'course.'.$env{'request.course.id'}.'.num'};
+    my $confname = $cdom.'-domainconfig';
+    my $crstype = &Apache::loncommon::course_type();
+
+    my @accesstypes = ('all','dh','da','none');
+    my ($numstatustypes,@jsarray);
+    my ($othertitle,$usertypes,$types) = &Apache::loncommon::sorted_inst_types($cdom);
+    if (ref($types) eq 'ARRAY') {
+        if (@{$types} > 0) {
+            $numstatustypes = scalar(@{$types});
+            push(@accesstypes,'status');
+            @jsarray = ('bystatus');
+        }
+    }
+    my %customroles = &get_domain_customroles($cdom,$confname);
+    my %domhelpdesk = &Apache::lonnet::get_active_domroles($cdom,['dh','da']);
+    if (keys(%domhelpdesk)) {
+       push(@accesstypes,('inc','exc'));
+       push(@jsarray,('notinc','notexc'));
+    }
+    push(@jsarray,'privs');
+    my $hiddenstr = join("','",@jsarray);
+    my $rolestr = join("','",sort(keys(%customroles)));
+
+    my $jscript;
+    my (%settings,%overridden);
+    if (keys(%customroles)) {
+        &get_adhocrole_settings($env{'request.course.id'},\@accesstypes,
+                                $types,\%customroles,\%settings,\%overridden);
+        my %jsfull=();
+        my %jslevels= (
+                     course => {},
+                     domain => {},
+                     system => {},
+                    );
+        my %jslevelscurrent=(
+                           course => {},
+                           domain => {},
+                           system => {},
+                          );
+        my (%privs,%jsprivs);
+        &Apache::lonuserutils::custom_role_privs(\%privs,\%jsfull,\%jslevels,\%jslevelscurrent);
+        foreach my $priv (keys(%jsfull)) {
+            if ($jslevels{'course'}{$priv}) {
+                $jsprivs{$priv} = 1;
+            }
+        }
+        my (%elements,%stored);
+        foreach my $role (keys(%customroles)) {
+            $elements{$role.'_access'} = 'radio';
+            $elements{$role.'_incrs'} = 'radio';
+            if ($numstatustypes) {
+                $elements{$role.'_status'} = 'checkbox';
+            }
+            if (keys(%domhelpdesk) > 0) {
+                $elements{$role.'_staff_inc'} = 'checkbox';
+                $elements{$role.'_staff_exc'} = 'checkbox';
+            }
+            $elements{$role.'_override'} = 'checkbox';
+            if (ref($settings{$role}) eq 'HASH') {
+                if ($settings{$role}{'access'} ne '') {
+                    my $curraccess = $settings{$role}{'access'};
+                    $stored{$role.'_access'} = $curraccess;
+                    $stored{$role.'_incrs'} = 1;
+                    if ($curraccess eq 'status') {
+                        if (ref($settings{$role}{'status'}) eq 'ARRAY') {
+                            $stored{$role.'_status'} = $settings{$role}{'status'};
+                        }
+                    } elsif (($curraccess eq 'exc') || ($curraccess eq 'inc')) {
+                        if (ref($settings{$role}{$curraccess}) eq 'ARRAY') {
+                            $stored{$role.'_staff_'.$curraccess} = $settings{$role}{$curraccess};
+                        }
+                    }
+                } else {
+                    $stored{$role.'_incrs'} = 0;
+                }
+                $stored{$role.'_override'} = [];
+                if ($env{'course.'.$env{'request.course.id'}.'.internal.adhocpriv.'.$role}) {
+                    if (ref($settings{$role}{'off'}) eq 'ARRAY') {
+                        foreach my $priv (@{$settings{$role}{'off'}}) {
+                            push(@{$stored{$role.'_override'}},$priv);
+                        }
+                    }
+                    if (ref($settings{$role}{'on'}) eq 'ARRAY') {
+                        foreach my $priv (@{$settings{$role}{'on'}}) {
+                            unless (grep(/^$priv$/,@{$stored{$role.'_override'}})) {
+                                push(@{$stored{$role.'_override'}},$priv);
+                            }
+                        }
+                    }
+                }
+            } else {
+                $stored{$role.'_incrs'} = 0;
+            }
+        }
+        $jscript = &Apache::lonhtmlcommon::set_form_elements(\%elements,\%stored);
+    }
+
+    my $js = <<"ENDJS";
+<script type="text/javascript">
+// <![CDATA[
+$jscript;
+
+function switchRoleTab(caller,role) {
+    if (document.getElementById(role+'_maindiv')) {
+        if (caller.id != 'LC_current_minitab') {
+            if (document.getElementById('LC_current_minitab')) {
+                document.getElementById('LC_current_minitab').id=null;
+            }
+            var roledivs = Array('$rolestr');
+            if (roledivs.length > 0) {
+                for (var i=0; i<roledivs.length; i++) {
+                    if (document.getElementById(roledivs[i]+'_maindiv')) {
+                        document.getElementById(roledivs[i]+'_maindiv').style.display='none';
+                    }
+                }
+            }
+            caller.id = 'LC_current_minitab';
+            document.getElementById(role+'_maindiv').style.display='block';
+        }
+    }
+    return false;
+}
+
+function helpdeskAccess(role) {
+    var curraccess = null;
+    if (document.$formname.elements[role+'_access'].length) {
+        for (var i=0; i<document.$formname.elements[role+'_access'].length; i++) {
+            if (document.$formname.elements[role+'_access'][i].checked) {
+                curraccess = document.$formname.elements[role+'_access'][i].value;
+            }
+        }
+    }
+    var shown = Array();
+    var hidden = Array();
+    if (curraccess == 'none') {
+        hidden = Array ('$hiddenstr');
+    } else {
+        if (curraccess == 'status') {
+            shown = Array ('bystatus','privs');
+            hidden = Array ('notinc','notexc');
+        } else {
+            if (curraccess == 'exc') {
+                shown = Array ('notexc','privs');
+                hidden = Array ('notinc','bystatus');
+            }
+            if (curraccess == 'inc') {
+                shown = Array ('notinc','privs');
+                hidden = Array ('notexc','bystatus');
+            }
+            if (curraccess == 'all') {
+                shown = Array ('privs');
+                hidden = Array ('notinc','notexc','bystatus');
+            }
+        }
+    }
+    if (hidden.length > 0) {
+        for (var i=0; i<hidden.length; i++) {
+            if (document.getElementById(role+'_'+hidden[i])) {
+                document.getElementById(role+'_'+hidden[i]).style.display = 'none';
+            }
+        }
+    }
+    if (shown.length > 0) {
+        for (var i=0; i<shown.length; i++) {
+            if (document.getElementById(role+'_'+shown[i])) {
+                if (shown[i] == 'privs') {
+                    document.getElementById(role+'_'+shown[i]).style.display = 'block';
+                } else {
+                    document.getElementById(role+'_'+shown[i]).style.display = 'inline';
+                }
+            }
+        }
+    }
+    return;
+}
+
+function toggleAccess(role) {
+    if ((document.getElementById(role+'_setincrs')) &&
+        (document.getElementById(role+'_setindom'))) {
+        for (var i=0; i<document.$formname.elements[role+'_incrs'].length; i++) {
+            if (document.$formname.elements[role+'_incrs'][i].checked) {
+                if (document.$formname.elements[role+'_incrs'][i].value == 1) {
+                    document.getElementById(role+'_setindom').style.display = 'none';
+                    document.getElementById(role+'_setincrs').style.display = 'block';
+                } else {
+                    document.getElementById(role+'_setincrs').style.display = 'none';
+                    document.getElementById(role+'_setindom').style.display = 'block';
+                }
+                break;
+            }
+        }
+    }
+    return;
+}
+
+// ]]>
+</script>
+ENDJS
+
+    $args->{add_entries} = {onload => "javascript:setFormElements(document.$formname)"};
+
+    # print page header
+    $r->print(&header($js,$args));
+    # print form header
+    $r->print('<form action="/adm/createuser" method="post" name="'.$formname.'">');
+
+    if (keys(%customroles)) {
+        my %lt = &Apache::lonlocal::texthash(
+                    'aco'    => 'As course owner you may override the defaults set in the domain for role usage and/or privileges.',
+                    'rou'    => 'Role usage',
+                    'whi'    => 'Which helpdesk personnel may use this role?',
+                    'udd'    => 'Use domain default',
+                    'all'    => 'All with domain helpdesk or helpdesk assistant role',
+                    'dh'     => 'All with domain helpdesk role',
+                    'da'     => 'All with domain helpdesk assistant role',
+                    'none'   => 'None',
+                    'status' => 'Determined based on institutional status',
+                    'inc'    => 'Include all, but exclude specific personnel',
+                    'exc'    => 'Exclude all, but include specific personnel',
+                    'hel'    => 'Helpdesk',
+                    'rpr'    => 'Role privileges',
+                 );
+        $lt{'tfh'} = &mt("Custom [_1]ad hoc[_2] course roles available for use by the domain's helpdesk are as follows",'<i>','</i>');
+        my %domconfig = &Apache::lonnet::get_dom('configuration',['helpsettings'],$cdom);
+        my (%domcurrent,%ordered,%description,%domusage,$disabled);
+        if (ref($domconfig{'helpsettings'}) eq 'HASH') {
+            if (ref($domconfig{'helpsettings'}{'adhoc'}) eq 'HASH') {
+                %domcurrent = %{$domconfig{'helpsettings'}{'adhoc'}};
+            }
+        }
+        my $count = 0;
+        foreach my $role (sort(keys(%customroles))) {
+            my ($order,$desc,$access_in_dom);
+            if (ref($domcurrent{$role}) eq 'HASH') {
+                $order = $domcurrent{$role}{'order'};
+                $desc = $domcurrent{$role}{'desc'};
+                $access_in_dom = $domcurrent{$role}{'access'};
+            }
+            if ($order eq '') {
+                $order = $count;
+            }
+            $ordered{$order} = $role;
+            if ($desc ne '') {
+                $description{$role} = $desc;
+            } else {
+                $description{$role}= $role;
+            }
+            $count++;
+        }
+        %domusage = &domain_adhoc_access(\%customroles,\%domcurrent,\@accesstypes,$usertypes,$othertitle);
+        my @roles_by_num = ();
+        foreach my $item (sort {$a <=> $b } (keys(%ordered))) {
+            push(@roles_by_num,$ordered{$item});
+        }
+        $r->print('<p>'.$lt{'tfh'}.': <i>'.join('</i>, <i>',map { $description{$_}; } @roles_by_num).'</i>.');
+        if ($permission->{'owner'}) {
+            $r->print('<br />'.$lt{'aco'}.'</p><p>');
+            $r->print('<input type="hidden" name="state" value="process" />'.
+                      '<input type="submit" value="'.&mt('Save changes').'" />');
+        } else {
+            if ($env{'course.'.$env{'request.course.id'}.'.internal.courseowner'}) {
+                my ($ownername,$ownerdom) = split(/:/,$env{'course.'.$env{'request.course.id'}.'.internal.courseowner'});
+                $r->print('<br />'.&mt('The course owner -- [_1] -- can override the default access and/or privileges for these ad hoc roles.',
+                                    &Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($ownername,$ownerdom),$ownername,$ownerdom)));
+            }
+            $disabled = ' disabled="disabled"';
+        }
+        $r->print('</p>');
+
+        $r->print('<div id="LC_minitab_header"><ul>');
+        my $count = 0;
+        my %visibility;
+        foreach my $role (@roles_by_num) {
+            my $id;
+            if ($count == 0) {
+                $id=' id="LC_current_minitab"';
+                $visibility{$role} = ' style="display:block"';
+            } else {
+                $visibility{$role} = ' style="display:none"';
+            }
+            $count ++;
+            $r->print('<li'.$id.'><a href="#" onclick="javascript:switchRoleTab(this.parentNode,'."'$role'".');">'.$description{$role}.'</a></li>');
+        }
+        $r->print('</ul></div>');
+
+        foreach my $role (@roles_by_num) {
+            my %usecheck = (
+                             all => ' checked="checked"',
+                           );
+            my %displaydiv = (
+                                status => 'none',
+                                inc    => 'none',
+                                exc    => 'none',
+                                priv   => 'block',
+                             );
+            my (%selected,$overridden,$incrscheck,$indomcheck,$indomvis,$incrsvis);
+            if (ref($settings{$role}) eq 'HASH') {
+                if ($settings{$role}{'access'} ne '') {
+                    $indomvis = ' style="display:none"';
+                    $incrsvis = ' style="display:block"';
+                    $incrscheck = ' checked="checked"';
+                    if ($settings{$role}{'access'} ne 'all') {
+                        $usecheck{$settings{$role}{'access'}} = $usecheck{'all'};
+                        delete($usecheck{'all'});
+                        if ($settings{$role}{'access'} eq 'status') {
+                            my $access = 'status';
+                            $displaydiv{$access} = 'inline';
+                            if (ref($settings{$role}{$access}) eq 'ARRAY') {
+                                $selected{$access} = $settings{$role}{$access};
+                            }
+                        } elsif ($settings{$role}{'access'} =~ /^(inc|exc)$/) {
+                            my $access = $1;
+                            $displaydiv{$access} = 'inline';
+                            if (ref($settings{$role}{$access}) eq 'ARRAY') {
+                                $selected{$access} = $settings{$role}{$access};
+                            }
+                        } elsif ($settings{$role}{'access'} eq 'none') {
+                            $displaydiv{'priv'} = 'none';
+                        }
+                    }
+                } else {
+                    $indomcheck = ' checked="checked"';
+                    $indomvis = ' style="display:block"';
+                    $incrsvis = ' style="display:none"';
+                }
+            } else {
+                $indomcheck = ' checked="checked"';
+                $indomvis = ' style="display:block"';
+                $incrsvis = ' style="display:none"';
+            }
+            $r->print('<div class="LC_left_float" id="'.$role.'_maindiv"'.$visibility{$role}.'>'.
+                      '<fieldset><legend>'.$lt{'rou'}.'</legend>'.
+                      '<p>'.$lt{'whi'}.' <span class="LC_nobreak">'.
+                      '<label><input type="radio" name="'.$role.'_incrs" value="1"'.$incrscheck.' onclick="toggleAccess('."'$role'".');"'.$disabled.'>'.
+                      &mt('Set here in [_1]',lc($crstype)).'</label>'.
+                      '<span>'.('&nbsp;'x2).
+                      '<label><input type="radio" name="'.$role.'_incrs" value="0"'.$indomcheck.' onclick="toggleAccess('."'$role'".');"'.$disabled.'>'.
+                      $lt{'udd'}.'</label><span></p>'.
+                      '<div id="'.$role.'_setindom"'.$indomvis.'>'.
+                      '<span class="LC_cusr_emph">'.$domusage{$role}.'</span></div>'.
+                      '<div id="'.$role.'_setincrs"'.$incrsvis.'>');
+            foreach my $access (@accesstypes) {
+                $r->print('<p><label><input type="radio" name="'.$role.'_access" value="'.$access.'" '.$usecheck{$access}.
+                          ' onclick="helpdeskAccess('."'$role'".');"'.$disabled.' />'.$lt{$access}.'</label>');
+                if ($access eq 'status') {
+                    $r->print('<div id="'.$role.'_bystatus" style="display:'.$displaydiv{$access}.'">'.
+                              &Apache::lonuserutils::adhoc_status_types($cdom,undef,$role,$selected{$access},
+                                                                        $othertitle,$usertypes,$types,$disabled).
+                              '</div>');
+                } elsif (($access eq 'inc') && (keys(%domhelpdesk) > 0)) {
+                    $r->print('<div id="'.$role.'_notinc" style="display:'.$displaydiv{$access}.'">'.
+                              &Apache::lonuserutils::adhoc_staff($access,undef,$role,$selected{$access},
+                                                                 \%domhelpdesk,$disabled).
+                              '</div>');
+                } elsif (($access eq 'exc') && (keys(%domhelpdesk) > 0)) {
+                    $r->print('<div id="'.$role.'_notexc" style="display:'.$displaydiv{$access}.'">'.
+                              &Apache::lonuserutils::adhoc_staff($access,undef,$role,$selected{$access},
+                                                                 \%domhelpdesk,$disabled).
+                              '</div>');
+                }
+                $r->print('</p>');
+            }
+            $r->print('</div></fieldset>');
+            my %full=();
+            my %levels= (
+                         course => {},
+                         domain => {},
+                         system => {},
+                        );
+            my %levelscurrent=(
+                               course => {},
+                               domain => {},
+                               system => {},
+                              );
+            &Apache::lonuserutils::custom_role_privs($customroles{$role},\%full,\%levels,\%levelscurrent);
+            $r->print('<fieldset id="'.$role.'_privs" style="display:'.$displaydiv{'priv'}.'">'.
+                      '<legend>'.$lt{'rpr'}.'</legend>'.
+                      &role_priv_table($role,$permission,$crstype,\%full,\%levels,\%levelscurrent,$overridden{$role}).
+                      '</fieldset></div><div style="padding:0;clear:both;margin:0;border:0"></div>');
+        }
+        if ($permission->{'owner'}) {
+            $r->print('<p><input type="submit" value="'.&mt('Save changes').'" /></p>');
+        }
+    } else {
+        $r->print(&mt('Helpdesk roles have not yet been created in this domain.'));
+    }
+    # Form Footer
+    $r->print('<input type="hidden" name="action" value="helpdesk" />'
+             .'</form>');
+    return;
+}
+
+sub domain_adhoc_access {
+    my ($roles,$domcurrent,$accesstypes,$usertypes,$othertitle) = @_;
+    my %domusage;
+    return unless ((ref($roles) eq 'HASH') && (ref($domcurrent) eq 'HASH') && (ref($accesstypes) eq 'ARRAY'));
+    foreach my $role (keys(%{$roles})) {
+        if (ref($domcurrent->{$role}) eq 'HASH') {
+            my $access = $domcurrent->{$role}{'access'};
+            if (($access eq '') || (!grep(/^\Q$access\E$/,@{$accesstypes}))) {
+                $access = 'all';
+                $domusage{$role} = &mt('Any user in domain with active [_1] or [_2] role',&Apache::lonnet::plaintext('dh'),
+                                                                                          &Apache::lonnet::plaintext('da'));
+            } elsif ($access eq 'status') {
+                if (ref($domcurrent->{$role}{$access}) eq 'ARRAY') {
+                    my @shown;
+                    foreach my $type (@{$domcurrent->{$role}{$access}}) {
+                        unless ($type eq 'default') {
+                            if ($usertypes->{$type}) {
+                                push(@shown,$usertypes->{$type});
+                            }
+                        }
+                    }
+                    if (grep(/^default$/,@{$domcurrent->{$role}{$access}})) {
+                        push(@shown,$othertitle);
+                    }
+                    if (@shown) {
+                        my $shownstatus = join(' '.&mt('or').' ',@shown);
+                        $domusage{$role} = &mt('Any user in domain with active [_1] or [_2] role, and institutional status: [_3]',
+                                               &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'),$shownstatus);
+                    } else {
+                        $domusage{$role} = &mt('No one in the domain');
+                    }
+                }
+            } elsif ($access eq 'inc') {
+                my @dominc = ();
+                if (ref($domcurrent->{$role}{'inc'}) eq 'ARRAY') {
+                    foreach my $user (@{$domcurrent->{$role}{'inc'}}) {
+                        my ($uname,$udom) = split(/:/,$user);
+                        push(@dominc,&Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($uname,$udom),$uname,$udom));
+                    }
+                    my $showninc = join(', ',@dominc);
+                    if ($showninc ne '') {
+                        $domusage{$role} = &mt('Include any user in domain with active [_1] or [_2] role, except: [_3]',
+                                               &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'),$showninc);
+                    } else {
+                        $domusage{$role} = &mt('Any user in domain with active [_1] or [_2] role',
+                                               &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'));
+                    }
+                }
+            } elsif ($access eq 'exc') {
+                my @domexc = ();
+                if (ref($domcurrent->{$role}{'exc'}) eq 'ARRAY') {
+                    foreach my $user (@{$domcurrent->{$role}{'exc'}}) {
+                        my ($uname,$udom) = split(/:/,$user);
+                        push(@domexc,&Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($uname,$udom),$uname,$udom));
+                    }
+                }
+                my $shownexc = join(', ',@domexc);
+                if ($shownexc ne '') {
+                    $domusage{$role} = &mt('Only the following in the domain with active [_1] or [_2] role: [_3]',
+                                           &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'),$shownexc);
+                } else {
+                    $domusage{$role} = &mt('No one in the domain');
+                }
+            } elsif ($access eq 'none') {
+                $domusage{$role} = &mt('No one in the domain');
+            } elsif ($access eq 'dh') {
+                $domusage{$role} = &mt('Any user in domain with active [_1] role',&Apache::lonnet::plaintext('dh'));
+            } elsif ($access eq 'da') {
+                $domusage{$role} = &mt('Any user in domain with active [_1] role',&Apache::lonnet::plaintext('da'));
+            } elsif ($access eq 'all') {
+                $domusage{$role} = &mt('Any user in domain with active [_1] or [_2] role',
+                                       &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'));
+            }
+        } else {
+            $domusage{$role} = &mt('Any user in domain with active [_1] or [_2] role',
+                                   &Apache::lonnet::plaintext('dh'),&Apache::lonnet::plaintext('da'));
+        }
+    }
+    return %domusage;
+}
+
+sub get_domain_customroles {
+    my ($cdom,$confname) = @_;
+    my %existing=&Apache::lonnet::dump('roles',$cdom,$confname,'rolesdef_');
+    my %customroles;
+    foreach my $key (keys(%existing)) {
+        if ($key=~/^rolesdef\_(\w+)$/) {
+            my $rolename = $1;
+            my %privs;
+            ($privs{'system'},$privs{'domain'},$privs{'course'}) = split(/\_/,$existing{$key});
+            $customroles{$rolename} = \%privs;
+        }
+    }
+    return %customroles;
+}
+
+sub role_priv_table {
+    my ($role,$permission,$crstype,$full,$levels,$levelscurrent,$overridden) = @_;
+    return unless ((ref($full) eq 'HASH') && (ref($levels) eq 'HASH') &&
+                   (ref($levelscurrent) eq 'HASH'));
+    my %lt=&Apache::lonlocal::texthash (
+                    'crl'  => 'Course Level Privilege',
+                    'def'  => 'Domain Defaults',
+                    'ove'  => 'Override in Course',
+                    'ine'  => 'In effect',
+                    'dis'  => 'Disabled',
+                    'ena'  => 'Enabled',
+                   );
+    if ($crstype eq 'Community') {
+        $lt{'ove'} = 'Override in Community',
+    }
+    my @status = ('Disabled','Enabled');
+    my (%on,%off);
+    if (ref($overridden) eq 'HASH') {
+        if (ref($overridden->{'on'}) eq 'ARRAY') {
+            map { $on{$_} = 1; } (@{$overridden->{'on'}});
+        }
+        if (ref($overridden->{'off'}) eq 'ARRAY') {
+            map { $off{$_} = 1; } (@{$overridden->{'off'}});
+        }
+    }
+    my $output=&Apache::loncommon::start_data_table().
+               &Apache::loncommon::start_data_table_header_row().
+               '<th>'.$lt{'crl'}.'</th><th>'.$lt{'def'}.'</th><th>'.$lt{'ove'}.
+               '</th><th>'.$lt{'ine'}.'</th>'.
+               &Apache::loncommon::end_data_table_header_row();
+    foreach my $priv (sort(keys(%{$full}))) {
+        next unless ($levels->{'course'}{$priv});
+        my $privtext = &Apache::lonnet::plaintext($priv,$crstype);
+        my ($default,$ineffect);
+        if ($levelscurrent->{'course'}{$priv}) {
+            $default = '<img src="/adm/lonIcons/navmap.correct.gif" alt="'.$lt{'ena'}.'" />';
+            $ineffect = $default;
+        }
+        my ($customstatus,$checked);
+        $output .= &Apache::loncommon::start_data_table_row().
+                   '<td>'.$privtext.'</td>'.
+                   '<td>'.$default.'</td><td>';
+        if (($levelscurrent->{'course'}{$priv}) && ($off{$priv})) {
+            if ($permission->{'owner'}) {
+                $checked = ' checked="checked"';
+            }
+            $customstatus = '<img src="/adm/lonIcons/navmap.wrong.gif" alt="'.$lt{'dis'}.'" />';
+            $ineffect = $customstatus;
+        } elsif ((!$levelscurrent->{'course'}{$priv}) && ($on{$priv})) {
+            if ($permission->{'owner'}) {
+                $checked = ' checked="checked"';
+            }
+            $customstatus = '<img src="/adm/lonIcons/navmap.correct.gif" alt="'.$lt{'ena'}.'" />';
+            $ineffect = $customstatus;
+        }
+        if ($permission->{'owner'}) {
+            $output .= '<input type="checkbox" name="'.$role.'_override" value="'.$priv.'"'.$checked.' />';
+        } else {
+            $output .= $customstatus;
+        }
+        $output .= '</td><td>'.$ineffect.'</td>'.
+                   &Apache::loncommon::end_data_table_row();
+    }
+    $output .= &Apache::loncommon::end_data_table();
+    return $output;
+}
+
+sub get_adhocrole_settings {
+    my ($cid,$accesstypes,$types,$customroles,$settings,$overridden) = @_;
+    return unless ((ref($accesstypes) eq 'ARRAY') && (ref($customroles) eq 'HASH') &&
+                   (ref($settings) eq 'HASH') && (ref($overridden) eq 'HASH'));
+    foreach my $role (split(/,/,$env{'course.'.$cid.'.internal.adhocaccess'})) {
+        my ($curraccess,$rest) = split(/=/,$env{'course.'.$cid.'.internal.adhoc.'.$role});
+        if (($curraccess ne '') && (grep(/^\Q$curraccess\E$/,@{$accesstypes}))) {
+            $settings->{$role}{'access'} = $curraccess;
+            if (($curraccess eq 'status') && (ref($types) eq 'ARRAY')) {
+                my @status = split(/,/,$rest);
+                my @currstatus;
+                foreach my $type (@status) {
+                    if ($type eq 'default') {
+                        push(@currstatus,$type);
+                    } elsif (grep(/^\Q$type\E$/,@{$types})) {
+                        push(@currstatus,$type);
+                    }
+                }
+                if (@currstatus) {
+                    $settings->{$role}{$curraccess} = \@currstatus;
+                } elsif (($curraccess eq 'exc') || ($curraccess eq 'inc')) {
+                    my @personnel = split(/,/,$rest);
+                    $settings->{$role}{$curraccess} = \@personnel;
+                }
+            }
+        }
+    }
+    foreach my $role (keys(%{$customroles})) {
+        if ($env{'course.'.$cid.'.internal.adhocpriv.'.$role}) {
+            my %currentprivs;
+            if (ref($customroles->{$role}) eq 'HASH') {
+                if (exists($customroles->{$role}{'course'})) {
+                    my %full=();
+                    my %levels= (
+                                  course => {},
+                                  domain => {},
+                                  system => {},
+                                );
+                    my %levelscurrent=(
+                                        course => {},
+                                        domain => {},
+                                        system => {},
+                                      );
+                    &Apache::lonuserutils::custom_role_privs($customroles->{$role},\%full,\%levels,\%levelscurrent);
+                    %currentprivs = %{$levelscurrent{'course'}};
+                }
+            }
+            foreach my $item (split(/,/,$env{'course.'.$cid.'.internal.adhocpriv.'.$role})) {
+                next if ($item eq '');
+                my ($rule,$rest) = split(/=/,$item);
+                next unless (($rule eq 'off') || ($rule eq 'on'));
+                foreach my $priv (split(/:/,$rest)) {
+                    if ($priv ne '') {
+                        if ($rule eq 'off') {
+                            push(@{$overridden->{$role}{'off'}},$priv);
+                            if ($currentprivs{$priv}) {
+                                push(@{$settings->{$role}{'off'}},$priv);
+                            }
+                        } else {
+                            push(@{$overridden->{$role}{'on'}},$priv);
+                            unless ($currentprivs{$priv}) {
+                                push(@{$settings->{$role}{'on'}},$priv);
+                            }
+                        }
+                    }
+                }
+            }
+        }
+    }
+    return;
+}
+
+sub update_helpdeskaccess {
+    my ($r,$permission,$brcrum) = @_;
+    my $helpitem = 'Course_Helpdesk_Access';
+    push (@{$brcrum},
+             {href => '/adm/createuser?action=helpdesk',
+              text => 'Helpdesk Access',
+              help => $helpitem},
+             {href => '/adm/createuser?action=helpdesk',
+              text => 'Result',
+              help => $helpitem}
+         );
+    my $bread_crumbs_component = 'Helpdesk Staff Access';
+    my $args = { bread_crumbs           => $brcrum,
+                 bread_crumbs_component => $bread_crumbs_component};
+
+    # print page header
+    $r->print(&header('',$args));
+    unless ((ref($permission) eq 'HASH') && ($permission->{'owner'})) {
+        $r->print('<p class="LC_error">'.&mt('You do not have permission to change helpdesk access.').'</p>');
+        return;
+    }
+    my @accesstypes = ('all','dh','da','none','status','inc','exc');
+    my $cdom = $env{'course.'.$env{'request.course.id'}.'.domain'};
+    my $cnum = $env{'course.'.$env{'request.course.id'}.'.num'};
+    my $confname = $cdom.'-domainconfig';
+    my ($othertitle,$usertypes,$types) = &Apache::loncommon::sorted_inst_types($cdom);
+    my $crstype = &Apache::loncommon::course_type();
+    my %customroles = &get_domain_customroles($cdom,$confname);
+    my (%settings,%overridden);
+    &get_adhocrole_settings($env{'request.course.id'},\@accesstypes,
+                            $types,\%customroles,\%settings,\%overridden);
+    my %domhelpdesk = &Apache::lonnet::get_active_domroles($cdom,['dh','da']);
+    my (%changed,%storehash,@todelete);
+
+    if (keys(%customroles)) {
+        my (%newsettings,@incrs);
+        foreach my $role (keys(%customroles)) {
+            $newsettings{$role} = {
+                                    access => '',
+                                    status => '',
+                                    exc    => '',
+                                    inc    => '',
+                                    on     => '',
+                                    off    => '',
+                                  };
+            my %current;
+            if (ref($settings{$role}) eq 'HASH') {
+                %current = %{$settings{$role}};
+            }
+            if (ref($overridden{$role}) eq 'HASH') {
+                $current{'overridden'} = $overridden{$role};
+            }
+            if ($env{'form.'.$role.'_incrs'}) {
+                my $access = $env{'form.'.$role.'_access'};
+                if (grep(/^\Q$access\E$/,@accesstypes)) {
+                    push(@incrs,$role);
+                    unless ($current{'access'} eq $access) {
+                        $changed{$role}{'access'} = 1;
+                        $storehash{'internal.adhoc.'.$role} = $access;
+                    }
+                    if ($access eq 'status') {
+                        my @statuses = &Apache::loncommon::get_env_multiple('form.'.$role.'_status');
+                        my @stored;
+                        my @shownstatus;
+                        if (ref($types) eq 'ARRAY') {
+                            foreach my $type (sort(@statuses)) {
+                                if ($type eq 'default') {
+                                    push(@stored,$type);
+                                } elsif (grep(/^\Q$type\E$/,@{$types})) {
+                                    push(@stored,$type);
+                                    push(@shownstatus,$usertypes->{$type});
+                                }
+                            }
+                            if (grep(/^default$/,@statuses)) {
+                                push(@shownstatus,$othertitle);
+                            }
+                            $storehash{'internal.adhoc.'.$role} .= '='.join(',',@stored);
+                        }
+                        $newsettings{$role}{'status'} = join(' '.&mt('or').' ',@shownstatus);
+                        if (ref($current{'status'}) eq 'ARRAY') {
+                            my @diffs = &Apache::loncommon::compare_arrays(\@stored,$current{'status'});
+                            if (@diffs) {
+                                $changed{$role}{'status'} = 1;
+                            }
+                        } elsif (@stored) {
+                            $changed{$role}{'status'} = 1;
+                        }
+                    } elsif (($access eq 'inc') || ($access eq 'exc')) {
+                        my @personnel = &Apache::loncommon::get_env_multiple('form.'.$role.'_staff_'.$access);
+                        my @newspecstaff;
+                        my @stored;
+                        my @currstaff;
+                        foreach my $person (sort(@personnel)) {
+                            if ($domhelpdesk{$person}) {
+                                push(@stored,$person);
+                            }
+                        }
+                        if (ref($current{$access}) eq 'ARRAY') {
+                            my @diffs = &Apache::loncommon::compare_arrays(\@stored,$current{$access});
+                            if (@diffs) {
+                                $changed{$role}{$access} = 1;
+                            }
+                        } elsif (@stored) {
+                            $changed{$role}{$access} = 1;
+                        }
+                        $storehash{'internal.adhoc.'.$role} .= '='.join(',',@stored);
+                        foreach my $person (@stored) {
+                            my ($uname,$udom) = split(/:/,$person);
+                            push(@newspecstaff,&Apache::loncommon::aboutmewrapper(&Apache::loncommon::plainname($uname,$udom,'lastname'),$uname,$udom));
+                        }
+                        $newsettings{$role}{$access} = join(', ',sort(@newspecstaff));
+                    }
+                    $newsettings{$role}{'access'} = $access;
+                }
+            } else {
+                if (($current{'access'} ne '') && (grep(/^\Q$current{'access'}\E$/,@accesstypes))) {
+                    $changed{$role}{'access'} = 1;
+                    $newsettings{$role} = {};
+                    push(@todelete,'internal.adhoc.'.$role);
+                }
+            }
+            if (($env{'form.'.$role.'_incrs'}) && ($env{'form.'.$role.'_access'} eq 'none')) {
+                if (ref($current{'overridden'}) eq 'HASH') {
+                    push(@todelete,'internal.adhocpriv.'.$role);
+                }
+            } else {
+                my %full=();
+                my %levels= (
+                             course => {},
+                             domain => {},
+                             system => {},
+                            );
+                my %levelscurrent=(
+                                   course => {},
+                                   domain => {},
+                                   system => {},
+                                  );
+                &Apache::lonuserutils::custom_role_privs($customroles{$role},\%full,\%levels,\%levelscurrent);
+                my (@updatedon,@updatedoff,@override);
+                @override = &Apache::loncommon::get_env_multiple('form.'.$role.'_override');
+                if (@override) {
+                    foreach my $priv (sort(keys(%full))) {
+                        next unless ($levels{'course'}{$priv});
+                        if (grep(/^\Q$priv\E$/,@override)) {
+                            if ($levelscurrent{'course'}{$priv}) {
+                                push(@updatedoff,$priv);
+                            } else {
+                                push(@updatedon,$priv);
+                            }
+                        }
+                    }
+                }
+                if (@updatedon) {
+                    $newsettings{$role}{'on'} = join('</li><li>', map { &Apache::lonnet::plaintext($_,$crstype) } (@updatedon));
+                }
+                if (@updatedoff) {
+                    $newsettings{$role}{'off'} = join('</li><li>', map { &Apache::lonnet::plaintext($_,$crstype) } (@updatedoff));
+                }
+                if (ref($current{'overridden'}) eq 'HASH') {
+                    if (ref($current{'overridden'}{'on'}) eq 'ARRAY') {
+                        if (@updatedon) {
+                            my @diffs = &Apache::loncommon::compare_arrays(\@updatedon,$current{'overridden'}{'on'});
+                            if (@diffs) {
+                                $changed{$role}{'on'} = 1;
+                            }
+                        } else {
+                            $changed{$role}{'on'} = 1;
+                        }
+                    } elsif (@updatedon) {
+                        $changed{$role}{'on'} = 1;
+                    }
+                    if (ref($current{'overridden'}{'off'}) eq 'ARRAY') {
+                        if (@updatedoff) {
+                            my @diffs = &Apache::loncommon::compare_arrays(\@updatedoff,$current{'overridden'}{'off'});
+                            if (@diffs) {
+                                $changed{$role}{'off'} = 1;
+                            }
+                        } else {
+                            $changed{$role}{'off'} = 1;
+                        }
+                    } elsif (@updatedoff) {
+                        $changed{$role}{'off'} = 1;
+                    }
+                } else {
+                    if (@updatedon) {
+                        $changed{$role}{'on'} = 1;
+                    }
+                    if (@updatedoff) {
+                        $changed{$role}{'off'} = 1;
+                    }
+                }
+                if (ref($changed{$role}) eq 'HASH') {
+                    if (($changed{$role}{'on'} || $changed{$role}{'off'})) {
+                        my $newpriv;
+                        if (@updatedon) {
+                            $newpriv = 'on='.join(':',@updatedon);
+                        }
+                        if (@updatedoff) {
+                            $newpriv .= ($newpriv ? ',' : '' ).'off='.join(':',@updatedoff);
+                        }
+                        if ($newpriv eq '') {
+                            push(@todelete,'internal.adhocpriv.'.$role);
+                        } else {
+                            $storehash{'internal.adhocpriv.'.$role} = $newpriv;
+                        }
+                    }
+                }
+            }
+        }
+        if (@incrs) {
+            $storehash{'internal.adhocaccess'} = join(',',@incrs);
+        } elsif (@todelete) {
+            push(@todelete,'internal.adhocaccess');
+        }
+        if (keys(%changed)) {
+            my ($putres,$delres);
+            if (keys(%storehash)) {
+                $putres = &Apache::lonnet::put('environment',\%storehash,$cdom,$cnum);
+                my %newenvhash;
+                foreach my $key (keys(%storehash)) {
+                    $newenvhash{'course.'.$env{'request.course.id'}.'.'.$key} = $storehash{$key};
+                }
+                &Apache::lonnet::appenv(\%newenvhash);
+            }
+            if (@todelete) {
+                $delres = &Apache::lonnet::del('environment',\@todelete,$cdom,$cnum);
+                foreach my $key (@todelete) {
+                    &Apache::lonnet::delenv('course.'.$env{'request.course.id'}.'.'.$key);
+                }
+            }
+            if (($putres eq 'ok') || ($delres eq 'ok')) {
+                my %domconfig = &Apache::lonnet::get_dom('configuration',['helpsettings'],$cdom);
+                my (%domcurrent,%ordered,%description,%domusage);
+                if (ref($domconfig{'helpsettings'}) eq 'HASH') {
+                    if (ref($domconfig{'helpsettings'}{'adhoc'}) eq 'HASH') {
+                        %domcurrent = %{$domconfig{'helpsettings'}{'adhoc'}};
+                    }
+                }
+                my $count = 0;
+                foreach my $role (sort(keys(%customroles))) {
+                    my ($order,$desc);
+                    if (ref($domcurrent{$role}) eq 'HASH') {
+                        $order = $domcurrent{$role}{'order'};
+                        $desc = $domcurrent{$role}{'desc'};
+                    }
+                    if ($order eq '') {
+                        $order = $count;
+                    }
+                    $ordered{$order} = $role;
+                    if ($desc ne '') {
+                        $description{$role} = $desc;
+                    } else {
+                        $description{$role}= $role;
+                    }
+                    $count++;
+                }
+                my @roles_by_num = ();
+                foreach my $item (sort {$a <=> $b } (keys(%ordered))) {
+                    push(@roles_by_num,$ordered{$item});
+                }
+                %domusage = &domain_adhoc_access(\%changed,\%domcurrent,\@accesstypes,$usertypes,$othertitle);
+                $r->print(&mt('Helpdesk access settings have been changed as follows').'<br />');
+                $r->print('<ul>');
+                foreach my $role (@roles_by_num) {
+                    next unless (ref($changed{$role}) eq 'HASH');
+                    $r->print('<li>'.&mt('Ad hoc role').': <b>'.$description{$role}.'</b>'.
+                              '<ul>');
+                    if ($changed{$role}{'access'} || $changed{$role}{'status'} || $changed{$role}{'inc'} || $changed{$role}{'exc'}) {
+                        $r->print('<li>');
+                        if ($env{'form.'.$role.'_incrs'}) {
+                            if ($newsettings{$role}{'access'} eq 'all') {
+                                $r->print(&mt('All helpdesk staff can access '.lc($crstype).' with this role.'));
+                            } elsif ($newsettings{$role}{'access'} eq 'dh') {
+                                $r->print(&mt('Helpdesk staff can use this role if they have an active [_1] role',
+                                              &Apache::lonnet::plaintext('dh')));
+                            } elsif ($newsettings{$role}{'access'} eq 'da') {
+                                $r->print(&mt('Helpdesk staff can use this role if they have an active [_1] role',
+                                              &Apache::lonnet::plaintext('da')));
+                            } elsif ($newsettings{$role}{'access'} eq 'none') {
+                                $r->print(&mt('No helpdesk staff can access '.lc($crstype).' with this role.'));
+                            } elsif ($newsettings{$role}{'access'} eq 'status') {
+                                if ($newsettings{$role}{'status'}) {
+                                    my ($access,$rest) = split(/=/,$storehash{'internal.adhoc.'.$role});
+                                    if (split(/,/,$rest) > 1) {
+                                        $r->print(&mt('Helpdesk staff can use this role if their institutional type is one of: [_1].',
+                                                      $newsettings{$role}{'status'}));
+                                    } else {
+                                        $r->print(&mt('Helpdesk staff can use this role if their institutional type is: [_1].',
+                                                      $newsettings{$role}{'status'}));
+                                    }
+                                } else {
+                                    $r->print(&mt('No helpdesk staff can access '.lc($crstype).' with this role.'));
+                                }
+                            } elsif ($newsettings{$role}{'access'} eq 'exc') {
+                                if ($newsettings{$role}{'exc'}) {
+                                    $r->print(&mt('Helpdesk staff who can use this role are as follows:').' '.$newsettings{$role}{'exc'}.'.');
+                                } else {
+                                    $r->print(&mt('No helpdesk staff can access '.lc($crstype).' with this role.'));
+                                }
+                            } elsif ($newsettings{$role}{'access'} eq 'inc') {
+                                if ($newsettings{$role}{'inc'}) {
+                                    $r->print(&mt('All helpdesk staff may use this role except the following:').' '.$newsettings{$role}{'inc'}.'.');
+                                } else {
+                                    $r->print(&mt('All helpdesk staff may use this role.'));
+                                }
+                            }
+                        } else {
+                            $r->print(&mt('Default access set in the domain now applies.').'<br />'.
+                                      '<span class="LC_cusr_emph">'.$domusage{$role}.'</span>');
+                        }
+                        $r->print('</li>');
+                    }
+                    unless ($newsettings{$role}{'access'} eq 'none') {
+                        if ($changed{$role}{'off'}) {
+                            if ($newsettings{$role}{'off'}) {
+                                $r->print('<li>'.&mt('Privileges which are available by default for this ad hoc role, but are disabled for this specific '.lc($crstype).':').
+                                          '<ul><li>'.$newsettings{$role}{'off'}.'</li></ul></li>');
+                            } else {
+                                $r->print('<li>'.&mt('All privileges available by default for this ad hoc role are enabled.').'</li>');
+                            }
+                        }
+                        if ($changed{$role}{'on'}) {
+                            if ($newsettings{$role}{'on'}) {
+                                $r->print('<li>'.&mt('Privileges which are not available by default for this ad hoc role, but are enabled for this specific '.lc($crstype).':').
+                                          '<ul><li>'.$newsettings{$role}{'on'}.'</li></ul></li>');
+                            } else {
+                                $r->print('<li>'.&mt('None of the privileges unavailable by default for this ad hoc role are enabled.').'</li>');
+                            }
+                        }
+                    }
+                    $r->print('</ul></li>');
+                }
+                $r->print('</ul>');
+            }
+        } else {
+            $r->print(&mt('No changes made to helpdesk access settings.'));
+        }
+    }
+    return;
+}
+
 #-------------------------------------------------- functions for &phase_two
 sub user_search_result {
     my ($context,$srch) = @_;
@@ -7354,18 +8521,18 @@ sub user_search_result {
             my $domd_chk = &domdirectorysrch_check($srch);
             $response .= '<span class="LC_warning">'.$instd_chk.'</span><br />';
             if ($domd_chk eq 'ok') {
-                $response .= &mt('You may want to search in the LON-CAPA domain instead of the institutional directory.');
+                $response .= &mt('You may want to search in the LON-CAPA domain instead of in the institutional directory.');
             }
             $response .= '<br />';
         }
     } else {
         unless (($context eq 'requestcrs') && ($srch->{'srchtype'} eq 'exact')) {
             my $domd_chk = &domdirectorysrch_check($srch);
-            if ($domd_chk ne 'ok') {
+            if (($domd_chk ne 'ok') && ($env{'form.action'} ne 'accesslogs')) {
                 my $instd_chk = &instdirectorysrch_check($srch);
                 $response .= '<span class="LC_warning">'.$domd_chk.'</span><br />';
                 if ($instd_chk eq 'ok') {
-                    $response .= &mt('You may want to search in the institutional directory instead of the LON-CAPA domain.');
+                    $response .= &mt('You may want to search in the institutional directory instead of in the LON-CAPA domain.');
                 }
                 $response .= '<br />';
             }
@@ -7466,7 +8633,7 @@ sub user_search_result {
                 $response = '<span class="LC_warning">'.
                     &mt('Institutional directory search is not available in domain: [_1]',$showdom).
                     '</span><br />'.
-                    &mt('You may want to search in the LON-CAPA domain instead of the institutional directory.').
+                    &mt('You may want to search in the LON-CAPA domain instead of in the institutional directory.').
                     '<br />'; 
             }
         }
@@ -7539,7 +8706,7 @@ sub user_search_result {
                 $response = '<span class="LC_warning">'.
                     &mt('Institutional directory search is not available in domain: [_1]',$showdom).
                     '</span><br />'.
-                    &mt('You may want to search in the LON-CAPA domain instead of the institutional directory.').
+                    &mt('You may want to search in the LON-CAPA domain instead of in the institutional directory.').
                     '<br />';
             }
         }
@@ -7712,7 +8879,7 @@ sub build_search_response {
             if ($srch->{'srchin'} ne 'alc') {
                 $forcenewuser = 1;
                 my $cansrchinst = 0; 
-                if ($srch->{'srchdomain'}) {
+                if (($srch->{'srchdomain'}) && ($env{'form.action'} ne 'accesslogs')) {
                     my %domconfig = &Apache::lonnet::get_dom('configuration',['directorysrch'],$srch->{'srchdomain'});
                     if (ref($domconfig{'directorysrch'}) eq 'HASH') {
                         if ($domconfig{'directorysrch'}{'available'}) {
@@ -7762,18 +8929,20 @@ sub build_search_response {
                                 .&mt("Click 'Search'")
                                 .'</li></ul><br />';
                 } else {
-                    my $helplink = ' href="javascript:helpMenu('."'display'".')"';
-                    $response .= '<br /><br />';
-                    if ($context eq 'requestcrs') {
-                        $response .= &mt("You are not authorized to define new users in the new course's domain - [_1].",$targetdom);
-                    } else {
-                        $response .= &mt("You are not authorized to create new users in your current role's domain - [_1].",$targetdom);
+                    unless (($context eq 'domain') && ($env{'form.action'} eq 'singleuser')) {
+                        my $helplink = ' href="javascript:helpMenu('."'display'".')"';
+                        $response .= '<br /><br />';
+                        if ($context eq 'requestcrs') {
+                            $response .= &mt("You are not authorized to define new users in the new course's domain - [_1].",$targetdom);
+                        } else {
+                            $response .= &mt("You are not authorized to create new users in your current role's domain - [_1].",$targetdom);
+                        }
+                        $response .= '<br />'
+                                     .&mt('Please contact the [_1]helpdesk[_2] if you need to create a new user.'
+                                        ,' <a'.$helplink.'>'
+                                        ,'</a>')
+                                     .'<br />';
                     }
-                    $response .= '<br />'
-                                 .&mt('Please contact the [_1]helpdesk[_2] if you need to create a new user.'
-                                    ,' <a'.$helplink.'>'
-                                    ,'</a>')
-                                 .'<br />';
                 }
             }
         }