--- loncom/interface/lonprintout.pm	2008/03/17 09:53:36	1.521
+++ loncom/interface/lonprintout.pm	2008/03/28 14:52:52	1.524
@@ -1,7 +1,7 @@
 # The LearningOnline Network
 # Printout
 #
-# $Id: lonprintout.pm,v 1.521 2008/03/17 09:53:36 foxr Exp $
+# $Id: lonprintout.pm,v 1.524 2008/03/28 14:52:52 www Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -116,7 +116,7 @@ sub annotate {
 #                      the number of times requested by the caller.
 #                      If we still have a proble, no text is appended to the
 #                      output and we set some global variables.
-#                      to indicate to the caller an SSI error occured.  
+#                      to indicate to the caller an SSI error occurred.  
 #                      All of this is supposed to deal with the issues described
 #                      in LonCAPA BZ 5631 see:
 #                      http://bugs.lon-capa.org/show_bug.cgi?id=5631
@@ -132,10 +132,10 @@ sub annotate {
 #   On success, returns the rendered resource identified by the resource parameter.
 # Side Effects:
 #   The following global variables can be set:
-#    ssi_error                - If an unrecoverable error occured this becomes true.
+#    ssi_error                - If an unrecoverable error occurred this becomes true.
 #                               It is up to the caller to initialize this to false
 #                               if desired.
-#    ssi_last_error_resource  - If an unrecoverable error occured, this is the value
+#    ssi_last_error_resource  - If an unrecoverable error occurred, this is the value
 #                               of the resource that could not be rendered by the ssi
 #                               call.
 #    ssi_last_error           - The error string fetched from the ssi response
@@ -158,6 +158,22 @@ sub ssi_with_retries {
 
 }
 
+sub get_student_view_with_retries {
+    my ($curresline,$retries,$username,$userdomain,$courseid,$target,$moreenv)=@_;
+
+    my ($content, $response) = &Apache::loncommon::get_student_view_with_retries($curresline,$retries,$username,$userdomain,$courseid,$target,$moreenv);
+    if (!$response->is_success) {
+        $ssi_error               = 1;
+        $ssi_last_error_resource = $curresline;
+        $ssi_last_error          = $response->code . " " . $response->message;
+
+        &Apache::lonnet::logthis("Error in SSI (student view) resource: $curresline Error: $ssi_last_error");
+    }
+
+    return $content;
+
+}
+
 #
 #   printf_style_subst  item format_string repl
 #  
@@ -2092,27 +2108,24 @@ ENDPART
     #
 
     if ($ssi_error) {
+
+        my $helpurl = &Apache::loncommon::top_nav_help('Helpdesk');
 	my $end_page = &Apache::loncommon::end_page();
-	$r->print(<<ERROR_END);
-<br />
-<h2>An unrecoverable error occured:</h2>
-<p>
-  I was not able to render one of the print resources ($ssi_last_error_resource) 
-due to an unrecoverable error communicating with a server:
+	$r->print('
 <br />
-$ssi_last_error;
-<br />
-</p>
+<h2>'.&mt('An unrecoverable network error occurred:').'</h2>
 <p>
-I recommend that you try printing again later as this may mean the server was just 
-temporarily unavailable, or is down for maintenance.  If this error persists, then
-please contact your LonCAPA support folks for assistance and diagnosis. 
+  '.&mt('One of the resources ([_1]) you chose to print could not be rendered due to an unrecoverable error when communicating with a server:',$ssi_last_error_resource).' 
 <br />
-<br />
-We apologize for the inconvenience.
+'.$ssi_last_error.'
 </p>
-$end_page
-ERROR_END
+<p>'.
+&mt('It is recommended that you try printing again later, as this error may mean the server was just temporarily unavailable, or is down for maintenance.').'<br />'.
+&mt('If the error persists, please contact the [_1] for assistance.',$helpurl).
+'</p><p>'.
+&mt('We apologize for the inconvenience.').
+'</p>'.
+$end_page);
     } else {
 
 #-- writing .tex file in prtspool 
@@ -2274,7 +2287,7 @@ sub print_resources {
 
 		    &Apache::lonxml::remember_problem_counter();    
 
-		    my $rendered = &Apache::loncommon::get_student_view($curresline,$username,$userdomain,$env{'request.course.id'},'tex',$moreenv);
+		    my $rendered = &Apache::loncommon::get_student_view_with_retries($curresline,3,$username,$userdomain,$env{'request.course.id'},'tex',$moreenv);
 
 		    if(($helper->{'VARS'}->{'ANSWER_TYPE'} eq 'no') ||
 		       ($helper->{'VARS'}->{'ANSWER_TYPE'} eq 'only')) {