--- loncom/interface/lonsupportreq.pm	2017/01/23 19:57:30	1.79.2.3
+++ loncom/interface/lonsupportreq.pm	2017/01/18 21:24:40	1.86
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Helpdesk request form
 #
-# $Id: lonsupportreq.pm,v 1.79.2.3 2017/01/23 19:57:30 raeburn Exp $
+# $Id: lonsupportreq.pm,v 1.86 2017/01/18 21:24:40 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -29,8 +29,6 @@
 package Apache::lonsupportreq;
 
 use strict;
-use MIME::Types;
-use MIME::Lite;
 use CGI::Cookie();
 use Apache::Constants qw(:common);
 use Apache::loncommon();
@@ -81,7 +79,7 @@ sub handler {
     }
     return OK;
 }
-
+   
 sub print_request_form {
     my ($r,$origurl,$function) = @_;
     my ($os,$browser,$bversion,$uname,$udom,$uhome,$urole,$usec,$email,$cid,
@@ -107,7 +105,7 @@ sub print_request_form {
             }
         }
     }
-    if (($env{'user.name'} =~ /^$match_username$/) &&
+    if (($env{'user.name'} =~ /^$match_username$/) && 
         ($env{'user.domain'} =~ /^$match_domain$/) && (!$public)) {
         $knownuser = 1;
     } else {
@@ -248,7 +246,7 @@ END
                   subj => 'Subject',
                   detd => 'Detailed Description',
                   opfi => 'Optional file upload',
-                  uplf => 'Upload a file (e.g., a screenshot) relevant to your help request',
+                  uplf => 'Upload a file (e.g., a screenshot) relevant to your help request (1 MB max.)',
                   fini => 'Finish',
                   clfm => 'Clear Form',
     );
@@ -315,6 +313,7 @@ $jscript
 $loaditems
 // ]]>
 </script>
+<script type="text/javascript" src="/res/adm/includes/file_upload.js"></script>
 ENDJS
     if ($recaptcha_version >=2) {
         $js.= "\n".'<script src="https://www.google.com/recaptcha/api.js"></script>'."\n";
@@ -351,7 +350,7 @@ ENDJS
     unless ($helpform{'username'} eq 'no') {
         my ($reqd,$namefield,$fullname);
         if ((defined($lastname) && $lastname ne '') && (defined($firstname) && $firstname ne '')) {
-            $fullname = "$firstname $lastname";
+            $fullname = "$firstname $lastname"; 
             $namefield = $fullname.'<input type="hidden" name="username" value="'.&HTML::Entities::encode($fullname,'"<>&').'" />'."\n";
         } else {
             if (defined($firstname) && $firstname ne '') {
@@ -379,7 +378,7 @@ ENDJS
                &HTML::Entities::encode($email,'"<>&').'" />'."\n";
     unless ($shownsubmit) {
         $output .= $topsubmit;
-    }
+    } 
     $output .= &Apache::lonhtmlcommon::row_closure();
     $num ++;
     $i = $num%2;
@@ -542,7 +541,7 @@ ENDJS
             $output .= '</select></div>'."\n".
                        '<div id="LC_helpdesk_section" style="display:none">'.
                        '<input type="text" name="sectiontxt" size="10" /></div>'."\n";
-        } else {
+        } else { 
             $output .= '<input type="text" name="section" size="10" />'."\n";
         }
         $output .= &Apache::lonhtmlcommon::row_closure();
@@ -568,16 +567,14 @@ ENDJS
         if ($homeserver) {
             unless ($helpform{'screenshot'} eq 'no') {
                 my $max = 1048576;
-                my $showmax = 1.00;
                 if ($helpform{'maxsize'} =~ /^\d+\.\d*$/) {
-                    $max *= $helpform{'maxsize'};
-                    $showmax = $helpform{'maxsize'};
+                    $max *= $helpform{'maxsize'}; 
                 }
-                $showmax = ' ('.sprintf("%.2f",$showmax).' '.&mt('MB max.').')';
-                $output .= &Apache::lonhtmlcommon::row_title($html_lt{'opfi'},undef,$css[$i]).
-                       ' <input type="file" name="screenshot" size="20" /><br />'.
-                       "\n".$html_lt{'uplf'}.$showmax."\n".
-                       &Apache::lonhtmlcommon::row_closure();
+                $output .= &Apache::lonhtmlcommon::row_title($html_lt{'opfi'},undef,$css[$i])
+                    .' <input type="file" name="screenshot" class="flUpload" size="20" />'
+                    .'<input type="hidden" id="free_space" value="'.$max.'" />'
+                    .'<br />'."\n".$html_lt{'uplf'}."\n"
+                    .&Apache::lonhtmlcommon::row_closure();
                 $num ++;
                 $i = $num%2;
             }
@@ -627,7 +624,7 @@ sub print_request_receipt {
     if (($env{'user.name'} eq 'public') && ($env{'user.domain'} eq 'public')) {
         $public = 1;
     }
-    my $lonhost = $r->dir_config('lonHostID');
+    my $lonhost = $r->dir_config('lonHostID'); 
     unless (($env{'user.name'} =~ /^$match_username$/) && (!$public)) {
         my ($captcha_chk,$captcha_error) = 
             &Apache::loncommon::captcha_response('login',$lonhost);
@@ -833,7 +830,7 @@ sub print_request_receipt {
     }
     if ($formvars{'course'}) {
         $supportmsg .= "$lt{'crsi'}: $env{'form.crsi'}\n";
-    }
+    } 
     $supportmsg .= "$lt{'subject'}: $env{'form.subject'}
 $lt{'description'}: $env{'form.description'}
 $lt{'sourceurl'}: $env{'form.sourceurl'}
@@ -961,24 +958,18 @@ END
     my $fname;
 
     my $attachmentpath = '';
-    my $showsize = '';
-
+    my $attachmentsize = '';
     if ((defined($env{'user.name'})) && (!$public)) {
         if ($homeserver && $env{'form.screenshot.filename'}) {
             unless ($helpform{'screenshot'} eq 'no') {
-                my $attachmentsize = length($env{'form.screenshot'});
+                $attachmentsize = length($env{'form.screenshot'});
                 my $max = 1048576;
-                my $showmax = 1.00;
                 if ($helpform{'maxsize'} =~ /^\d+\.\d*$/) {
                     $max *= $helpform{'maxsize'};
-                    $showmax = $helpform{'maxsize'};
                 }
-                $showmax = '('.sprintf("%.2f",$showmax).' MB)';
-                $showsize = $attachmentsize/1048576;
-                $showsize = '('.sprintf("%.2f",$showsize).' MB)';
                 if ($attachmentsize > $max) {
                     $displaymsg .= '<br /><span class="LC_warning">'.
-                                   &mt('The uploaded screenshot file [_1] included with your request exceeded the maximum allowed size [_2], and has therefore been discarded.',$showsize,$showmax).'</span>';
+                                   &mt('The uploaded screenshot file ([_1] bytes) included with your request exceeded the maximum allowed size - 1 MB, and has therefore been discarded.',$attachmentsize).'</span>';
                 } else {
                     $attachmentpath=&Apache::lonnet::userfileupload('screenshot',undef,'helprequests');
                 }
@@ -995,8 +986,9 @@ END
     if ($attachmentpath =~ m-/([^/]+)$-) {
         $fname = $1;
         $displaymsg .= '<br />'
-                      .&mt('An uploaded screenshot file [_1] was included in the request sent by [_2].'
-                          ,'<span class="LC_filename">'.$fname.'</span>&nbsp;'.$showsize,
+                      .&mt('An uploaded screenshot file [_1] ([_2] bytes) was included in the request sent by [_3].'
+                          ,'<span class="LC_filename">'.$fname.'</span>'
+                          ,$attachmentsize
                           ,$env{'user.name'}.':'.$env{'user.domain'}
                        );
         $supportmsg .= "\n";
@@ -1010,7 +1002,7 @@ END
             $supportmsg .= "$var: $env{$var}\n";
         }
     }
-
+ 
     my $cc_string;
     if ($homeserver) {
         if (@ok_ccs > 0) {
@@ -1018,20 +1010,22 @@ END
         }
     }
 
-    my $attachment_text = '';
+    my $attachment_text;
     unless ($homeserver && $attachmentpath) {
+        my $envdata = '';
         foreach my $var (@cookievars) {
-            $attachment_text .= "$var: $cookies{$var}\n";
+            $envdata .= "$var: $cookies{$var}\n";
         }
         foreach my $var (@ENVvars) {
-            $attachment_text .= "$var: $ENV{$var}\n";
+            $envdata .= "$var: $ENV{$var}\n";
         }
         foreach my $var (@envvars) {
-            $attachment_text .= "$var: $env{$var}\n";
+            $envdata .= "$var: $env{$var}\n";
         }
         foreach my $var (@loncvars) {
-            $attachment_text .= "$var: $env{$var}\n";
+            $envdata .= "$var: $env{$var}\n";
         }
+        $attachment_text = $envdata;
     }
 
     if ($addtext) {
@@ -1044,39 +1038,9 @@ END
         }
     }
 
-    my $msg = MIME::Lite->new(
-                 From    => $from,
-                 To      => $to,
-                 Subject => $subject,
-                 Type    =>'TEXT',
-                 Data    => $supportmsg,
-                 );
-    if ($homeserver) {
-        if (@ok_ccs > 0) {
-            my $cc_string = join(', ',@ok_ccs);
-            $msg->add("Cc" => $cc_string);
-        }
-    }
-    if ($bcc ne '') {
-        $msg->add("Bcc" => $bcc);
-    }
-    $msg->attr("content-type"         => "text/plain");
-    $msg->attr("content-type.charset" => "UTF-8");
-
-    if ($homeserver && $attachmentpath) {
-        my ($type, $encoding) = MIME::Types::by_suffix($attachmentpath);
-        $msg->attach(Type     => $type,
-                     Path     => $attachmentpath,
-                     Filename => $fname
-                     );
-
-    } elsif ($attachment_text ne '') {
-        $msg->attach(Type => 'TEXT',
-                     Data => $attachment_text);
-    }
-
-### Send it:
-    $msg->send('sendmail');
+    # Compose and send a MIME email
+    &Apache::loncommon::mime_email($from, $to, $subject, $supportmsg, $cc_string, $bcc, 
+                                    $attachmentpath, $fname, $attachment_text);
 
     if ($attachmentpath =~ m|$Apache::lonnet::perlvar{'lonDaemons'}/tmp/helprequests/(\d+)/[^/]+|) {
         unlink($attachmentpath);