--- loncom/interface/lonsupportreq.pm	2017/10/15 03:43:52	1.79.2.3.2.1
+++ loncom/interface/lonsupportreq.pm	2019/08/28 02:17:10	1.79.2.7
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Helpdesk request form
 #
-# $Id: lonsupportreq.pm,v 1.79.2.3.2.1 2017/10/15 03:43:52 raeburn Exp $
+# $Id: lonsupportreq.pm,v 1.79.2.7 2019/08/28 02:17:10 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -69,7 +69,9 @@ sub handler {
         }
     }
     my $origurl = $env{'form.origurl'};
-    $origurl =~ s{^https?://}{};
+    if ($origurl =~ m{^https?://[^/]+(.*)$}) {
+        $origurl =~ $1;
+    }
     $origurl =~ s/(`)//g;
     $origurl =~ s/\$/\(\$\)/g;
     my $command = $env{'form.command'};
@@ -151,7 +153,6 @@ sub print_request_form {
         }
     }
 
-    my %coursecodes;
     my %codes;
     my @codetitles;
     my %cat_titles;
@@ -159,9 +160,7 @@ sub print_request_form {
     my %idlist;
     my %idnums;
     my %idlist_titles;
-    my $caller = 'global';
     my $totcodes = 0;
-    my $format_reply;
     my $jscript = '';
     my $loaditems = qq|
 function initialize_codes() {
@@ -169,10 +168,17 @@ function initialize_codes() {
 }
     |;
     unless ($helpform{'course'} eq 'no') {
-        $totcodes = &Apache::courseclassifier::retrieve_instcodes(\%coursecodes,$codedom);
-        if ($totcodes > 0) {
-            $format_reply = &Apache::lonnet::auto_instcode_format($caller,$codedom,\%coursecodes,\%codes,\@codetitles,\%cat_titles,\%cat_order);
-            if ($format_reply eq 'ok') {
+        my $instcats = &Apache::lonnet::get_dom_instcats($codedom);
+        if (ref($instcats) eq 'HASH') {
+            if ((ref($instcats->{'codetitles'}) eq 'ARRAY') && (ref($instcats->{'codes'}) eq 'HASH') &&
+                (ref($instcats->{'cat_titles'}) eq 'HASH') && (ref($instcats->{'cat_order'}) eq 'HASH')) {
+                %codes = %{$instcats->{'codes'}};
+                @codetitles = @{$instcats->{'codetitles'}};
+                %cat_titles = %{$instcats->{'cat_titles'}};
+                %cat_order = %{$instcats->{'cat_order'}};
+                $totcodes = scalar(keys(%codes));
+            }
+            if ($totcodes > 0) {
                 my $numtypes = @codetitles;
                 &Apache::courseclassifier::build_code_selections(\%codes,\@codetitles,\%cat_titles,\%cat_order,\%idlist,\%idnums,\%idlist_titles);
                 my ($scripttext,$longtitles) = &Apache::courseclassifier::javascript_definitions(\@codetitles,\%idlist,\%idlist_titles,\%idnums,\%cat_titles);
@@ -316,7 +322,9 @@ $loaditems
 // ]]>
 </script>
 ENDJS
-    if ($recaptcha_version >=2) {
+    if ($knownuser) {
+        $js .="\n".'<script type="text/javascript" src="/res/adm/includes/file_upload.js"></script>';
+    } elsif ($recaptcha_version >=2) {
         $js.= "\n".'<script src="https://www.google.com/recaptcha/api.js"></script>'."\n";
     }
     my %add_entries = (
@@ -574,10 +582,11 @@ ENDJS
                     $showmax = $helpform{'maxsize'};
                 }
                 $showmax = ' ('.sprintf("%.2f",$showmax).' '.&mt('MB max.').')';
-                $output .= &Apache::lonhtmlcommon::row_title($html_lt{'opfi'},undef,$css[$i]).
-                       ' <input type="file" name="screenshot" size="20" /><br />'.
-                       "\n".$html_lt{'uplf'}.$showmax."\n".
-                       &Apache::lonhtmlcommon::row_closure();
+                $output .= &Apache::lonhtmlcommon::row_title($html_lt{'opfi'},undef,$css[$i])
+                    .' <input type="file" name="screenshot" class="LC_flUpload" size="20" />'
+                    .'<input type="hidden" id="LC_free_space" value="'.$max.'" />'
+                    .'<br />'."\n".$html_lt{'uplf'}.$showmax."\n"
+                    .&Apache::lonhtmlcommon::row_closure();
                 $num ++;
                 $i = $num%2;
             }
@@ -657,7 +666,12 @@ sub print_request_receipt {
     my @ENVvars = ('HTTP_HOST','HTTP_USER_AGENT','REMOTE_ADDR','SERVER_ADDR','SERVER_NAME');
     my @envvars = ('browser.os','browser.type','browser.version','user.home','request.role');
     my @loncvars = ('user.name','user.domain','request.course.sec','request.course.id');
-    my @cookievars = ('lonID');
+    my @cookievars;
+    if ($ENV{'SERVER_PORT'} == 443) {
+        @cookievars = ('lonLinkID');
+    } else {
+        @cookievars = ('lonID');
+    }
 
     my $admin = $Apache::lonnet::perlvar{'lonAdminMail'};
     my $origmail = $Apache::lonnet::perlvar{'lonSupportEMail'};
@@ -705,8 +719,12 @@ sub print_request_receipt {
         $coursecode = $env{'form.coursecode'};
         if ($coursecode eq '') {
             my $totcodes = 0;
-            my %coursecodes;
-            $totcodes = &Apache::courseclassifier::retrieve_instcodes(\%coursecodes,$defdom);
+            my $instcats = &Apache::lonnet::get_dom_instcats($defdom);
+            if (ref($instcats) eq 'HASH') {
+                if (ref($instcats->{'codes'}) eq 'HASH') {
+                    $totcodes = scalar(keys(%{$instcats->{'codes'}}));
+                }
+            }
             my @standardnames = &Apache::loncommon::get_standard_codeitems();
             if ($totcodes > 0) {
                 my $noregexps = 1;
@@ -882,7 +900,7 @@ $lt{'date'}: $reporttime
         $env{'form.'.$field} =~ s/\s+$//;
     }
     if ($env{'form.uname'} =~ /^$match_username$/) {
-        $requdom = $env{'form.udom'};
+        $requname = $env{'form.uname'};
     }
     if ($env{'form.udom'} =~ /^$match_domain$/) {
         $requdom = $env{'form.udom'};
@@ -1016,7 +1034,9 @@ END
     if ($$cookie{'lonID'} =~ /lonID=($LONCAPA::handle_re);/) {
         $cookies{'lonID'} = $1;
     }
-
+    if ($$cookie{'lonLinkID'} =~ /lonLinkID=([a-f0-9]+_linked);/) {
+        $cookies{'lonLinkID'} = $1;
+    }
     if ($attachmentpath =~ m-/([^/]+)$-) {
         $fname = $1;
         $displaymsg .= '<br />'